Cannot open docx files

I am running windows XP. I downloaded the file MS File Format Converter and Office Compatibility Pack Service Pack 2 (SP2) and I still cannot open the docx files. I can open .xlsx files. I am running Outlook 2007 and Word 2003. I have 2 other computers running XP and I'm able to open files .docx on them. Please help... Thank you!

Wednesday, October 24, 2012 23:23:20 + 0000, RandyPickering wrote:

I am running windows XP. I downloaded the file MS File Format Converter and Office Compatibility Pack Service Pack 2 (SP2) and I still cannot open the docx files. I can open .xlsx files. I am running Outlook 2007 and Word 2003. I have 2 other computers running XP and I'm able to open files .docx on them. Please help... Thank you!

It has nothing to do with what version of Windows you are using. He
has to do with which version of Word you are using (or if you)
have installed the compatibility pack).

The .docx format is the default format used by Word 2007 and 2010.
Since you are using Word 2003, you can't natively read .docx
files.

There are two possible solutions to your problem:

1. ask your correspondent to refer the file to the old .doc format. He
can do this by choosing Save as, rather than save.

2 download and install the free "Microsoft Office Compatibility Pack
for Word, Excel, and PowerPoint 2007 File Formats"to
https://www.Microsoft.com/downloads/details.aspx?FamilyID=941b3470-3AE...AEE-8F4
or http://tinyurl.com/3yzz8e

Ken Blake, Microsoft MVP

Tags: Windows

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