Cannot open files in office open after the transition from XP to Windows 7

I get 2 messages: application Incapatible and windows cannot access the specified device, etc., you don't have the necessary permissions to access the item.  I checked and double-checked the permissions.  Also cannot install previous programs, IE. Open office, itunes.

Hi Nancy,.

What version of open office are you using?

As you get the error that says that the applications are not compatible, I suggest you to check if the version of the application you are trying to install is compatible with Windows 7. You can check this by using the Windows 7 Compatibility Center.

https://www.microsoft.com/en-in/windows/compatibility/win7/CompatCenter/ProductDetailsViewer?Name=OpenOffice&vendor=Apache&Locale=16393&ModelOrVersion=3&BreadCrumbPath=open%20office%20&Type=Software&tempOsid=win7

You have two options:

1. download the latest version of the software that is supported by Windows 7 and try opening the files open office.

2. install the old application in compatibility mode and try to open the files open office.


Refer to this link to install the application in compatibility mode: make sure to run older programs in this version of Windows

http://Windows.Microsoft.com/en-in/Windows7/make-older-programs-run-in-this-version-of-Windows

See also the suggestions of this link:
"Access denied" or other errors in the access to or work with files and folders in Windows

http://support.Microsoft.com/kb/2623670

I hope this helps!

Tags: Windows

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    Dave D
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Dave D
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    Visit our Microsoft answers feedback Forum and let us know what you think.

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