Cannot open files on Windows 8 .wmv.

Original title: .wmv files

Cannot open the wmv on Windows 8 files.  Not supported?  It is a real job; real lost income.  Why am I being pointed on the app store. There's no solution.  My time is as valuable as the Member States.  I wouldn't have to search the Web for solutions to forced updates.

Hi Elise,.

1. are - this you facing problems of playing .wmv files by using a video application?

2. are you able to play using Windows Media Player or other players?

3. what exactly happen when you try to play the file?

4. you receive messages or error codes?

This problem can occur if the file is not supported by the player or because of missing codecs.

If you use video app, then try using Windows Media player and see if you can read the file.

If it points to the app store at the time wherever you play the file, then you may need a supported codec

We can refer to the articles and check if it helps.

Support for audio and video formats

Codecs: Frequently asked questions

Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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