Cannot open help in Windows Explorer

Trying to open following help and Support in Windows Explorer gives error message: cannot open because a system service is not running.  To resolve this problem, start the service named 'help and Support '.  I can't find this service.

The name of the service is of course helpsvc... Assuming that the output of the command using this name is as described, then perhaps consider importing a file .reg with content between the = lines (with the exception of the = lines):

=====
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\helpsvc]
'Type' = dword:00000020
"Start" =: 00000002
"ErrorControl" = DWORD: 00000001
"ImagePath" = hex (2): 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52, 00, 6f, 00, 6f, 00,------.
74,00,25,00, 5 C, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 73,------.
00,76,00,63,00,68,00, 6f, 00, 73, 00, 74, 00, 2nd, 00, 65, 00, 78, 00, 65, 00, 20, 00, 2d, 00,------.
6 b, 20, 00, 00, 6F, 00, 65, 00, 74, 00, 73, 00, 76, 00, 63, 00, 73, 00, 00, 00
"DisplayName"="help and Support".
"DependOnService" = hex (7): 52, 00, 50, 00, 43, 00, 53, 00, 53, 00, 00, 00, 00, 00
"DependOnGroup" = hex (7): 00, 00
"LocalSystem ObjectName"=""
"Description" = "Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on will fail to start. »
"FailureActions" = hex: 00, 80, 51, 01, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 58, 50,.
00,01,00,00,00,64,00,00,00,01,00,00,00,64,00,00,00,00,00,00,00,64,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\helpsvc\Parameters]
"ServiceDll" = hex (2): 25, 00, 57, 49, 00, 00 4F 00, 44, 00, 49, 00, 52, 00, 25, 00, 5 c, 00, 50,.
00,43,00,48,00,65,00,61,00, 6 C, 00, 74, 00, 68, 00, 5 C, 00, 48, 65, 00, 00, 6 C, 00, 70, 00,------.
43,00,74,00,72,00 5 C 00, 42, 00, 69, 00, 6F, 00, 61, 00, 72, 00, 69, 00, 65, 00, 73, 00, 5 C,
00,70,00,63,00,68,00,73,00,76,00,63,00, 2nd, 00, 64, 00, 6 c, 00, 6 c, 00, 00, 00
=====
Copy what is between the = lines, paste into a new Notepad document and save it as "helpsvc.reg" on the desktop.  Including the quotes in the name of the file if the notebook does not add '.txt' at the end of the file name.  If so, just remove the .txt from the file name extension. Then double-click on helpsvc.reg to the desktop, then choose to merge the file with the registry.  Reboot and see if that helps.

Tags: Windows

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