Cannot open jpeg images in my email. They are deformed with a grey block.

Cannot open jpeg images in my email.  They are deformed with a grey block. I see only a tiny portion of the upper part of the image.  Tried to save the image on my disk hard but could not be opened.  For example: If the size of the image, I'm saving about 800 K, I'll save the image (that I can not open) in a folder on my hard drive.  When I check the properties of the image, it is much smaller, around 8 or 9 K.  Spent an hour on the phone with HP, but couldn't find a solution.  When starting my computer in Mode without fail and go to my email account, I can see the full image.  Would appreciate suggestions in deca a system recovery.  Thank you

Larry D.

Hi Larry,

Cannot open any jpeg full image. I'll help you with this problem.

1. have you made changes on the computer recently?

2. what security software is installed on the computer?

3. are you able to open any image with other file extensions?

4. what application you use to open the images?

As you can see the full image in safe mode, let's try the following steps.

Method 1.

A clean boot to test if any element of service or third party application startup is causing this issue.

How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

Note: Once you have finished troubleshooting, follow step 3 in the article to start on normal startup.

Method 2.

You can also try disabling the firewall and check if that helps.

Turn the firewall on or off Windows: http://windows.microsoft.com/en-US/windows7/Turn-Windows-Firewall-on-or-off

Note: You should not turn off Windows Firewall unless you have another firewall enabled. Turning off Windows Firewall may make your computer (and your network, if you have one) more vulnerable to damage caused by worms or hackers.

Method 3.

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

I hope this helps.

Tags: Windows

Similar Questions

  • Cannot open jpeg images

    My "MSPaint" icon does not appear and cannot open the images.  Do not have disc XP home but have a professional XP.  Advice requested

    Start | All programs | Accessories. Do you see the painting listed? If Yes, do a right click on it and T send | Desktop (create shortcut).
     
    You want to open .jpeg files with paint instead of a program like Windows Picture and Fax Viewer? Whatever it is, create an association to file as well.
     
    1. If an attachment, download and save it to the desktop.
    2. right click on the saved file.
    3. Select: Open with on the shortcut menu.
    4. click on: choose [default] program.
    5. Select: Paint or other photo look an program.
    6. check: always use the selected program to open this type of file.
    7. click on OK.
     
     
  • Cannot open jpeg image

    I use Adobe photoshop 7.0 and usually when I open a jpeg image it just opens but some jpeg images will not open correctly. There is this image to jpeg when I try to open it it either displays an error message that it is not the right type of file or shows a dialog box, as if I'm trying to open a new blank page custom and wonder what size, transparency, etc. and no matter what I select always opens a blank page and I couldn't see the image that is supposed to be there. In other programs, it will open normally and show normal jpeg image in the image viewer or GIMP image editor but curiously won't open in Adobe Photoshop. I tried to open the same file in the GIMP image editor and open the file but when I try to save the file, strangely he advises me to export the file before you save it. I think that the jpeg file may have the invisible layers that photoshop can't handle, but I could not get rid of the layers correctly. I tried to flatten the image and to export the file to a normal jpeg file and remove all the invisible layers, but even after all this, when I save it as a normal jpeg file and open it again in adobe photoshop it still cannot open the file. Anyone know how I can force the program to display the image and or get rid of it permanently from the weird layers or markers that prevented it to open in Adobe Photoshop?

    Thank you for your help Nancy. Your process worked almost completely. The exception is that when I tried to copy the image to a Web page as Firefox (I have not internet Explorer), it became not the Adobe Photoshop Clipboard and therefore could not be pasted. However, I simply recorded the image of a Firefox window as a different file name and that solved the problem. Now the copied image can be opened in Adobe Photoshop. Thank you for your help.

    Sincerely,

    Jon

  • For some reason any my iphone 6 has suddenly stopped to reduce emails, they are just sitting in the waiting area, I'm running on iOS 9.3.1 can anyone help.

    For some reason any my iphone 6 has suddenly stopped to reduce emails, they are just sitting in the waiting area, I'm running on iOS 9.3.1 can anyone help.

    Hello. Try a few troubleshooting steps here: get help with Mail on iPhone, iPad and iPod touch - Apple Support

  • Hello, I have version Adobe Acrobat 11. I have complete documents and send them to customers. However, when customers open the documents on their side, they are empty. The filled information are missing. Can you please help me with this problem?

    Hello, I have version Adobe Acrobat 11. I have complete documents and send them to customers. However, when customers open the documents on their side, they are empty. The filled information are missing. Can you please help me with this problem?

    Why are publish you again? You must first answer the question I ask in your original thread.

  • When I import clips off DVD, I created several years back, they are deformed and cut on the left

    I intend to rework a few images of a DVD I created in 2010... First important clips ok, but they are deformed and cut on the right.  I imported in DV and HDV and the result is the same...

    In the DVD, they will be SD

    Say you that they are "clips"... What is it?  (clip.xxx)

    How do "import you"?

  • Error:... Cannot open the image, a unknown jpeg marker is located. Can it be fixed or is my trash image?

    When I try to open an image I created in Photoshop at the time to edit it, I get the message that it cannot open it because an unknown jpeg marker is found. Can it be fixed or is my trash image? Thank you. Kimberly WhiteFox

    WhiteFox Logo 192x192.jpegGeneral discussion of Photoshop

    WhiteFox, salvation

    Please follow the link below to fix this problem.

    Not valid error JPEG marker | Pictures of the opening

    Let us know if it helps.

    ~ Mohit

  • Windows Mail won't let me open the images on an email

    A friend sent me an email with photos (not as an attachment), but in the body of the email. Windows Mail said that he removed access to the following dangerous attachments in the email. How can I open these images and save them in my documents

    Tools | Options | Security. Uncheck the box: "block images...". ». Or, simply click on the message you see.

    Or if they are really attached: tools | Options | Security. Uncheck the box: "do not allow attachments...". »

    To save them, just right click | Download the photo.

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Cannot open jpeg photo files

    original title: help

    I just downloaded photos and about 10 of them cannot open.  They are JPEG files and I can't open them even in paint.  Help, please!

    I just downloaded photos and about 10 of them cannot open.  They are JPEG files and I can't open them even in paint.  Help, please!

    =============================================
    Downloaded from where? If you have imported from your digital camera
    It may be possible that the files are corrupt. Sometimes this can
    occurs when downloading from a photo shooting session when the
    the batteries are low.

    Might be interesting to try to change the batteries in the camera with charges
    ones and download the photos again. If you have a
    internal external media player ir... try to insert your memory card
    and download it from there.

  • When I open the thumbnail images in another tab they are pixelated, what's the problem?

    When I go to a website with pictures they are pixelated. Placing the cursor over each image the gives me the ability to press 'alt' and 'r' to refresh the image or 'alt' and 'a' and refersh the entire page. When I open an image of thumbnailed in a new tab, if yes or no I refreshed the page or the image beforehand, the image is pixelated and I can not 120 Hz it. What is going on?

    This has happened

    Each time Firefox opened

    Looks like you are using a dial-up with a 'Accelerator' connection If this is the case, it's a feature of this ISP web accelerator. They accelerate the loading by initially providing lower quality images and giving you the option of loading the original image, full resolution in their cache with shortcuts for the page. Other ISPS with a web Accelerator feature using elements of context menu, which are added to Firefox via an extension installed in Firefox.

    Insofar as not having is not able to load the image quality when you open it in a new tab, I don't know why that option does not appear. You must contact your ISP support for questions on this issue.

  • Cannot open the document scanned to email

    I have a HP Photosmart 7525 and when you scan a document or photo to email, I can't open it. Box pop up saying Windows cannot open this file, select open with program and none don't.

    Hello people,

    I'm sorry to hear about the problems with scanning to email. I recommend contacting the Cloud service for this specific problem.

    Please see this post by TwoPointOh - Cloud Services of Information.

    I hope it's resolved for you all soon!

    Kind regards

  • Microsoft Outlook Express cannot open attachments in the file, that they were created

    When I try to open an attachment in my email address, the program goes directly to Microsoft Word instead of going to this type of program, the attachment was created for example Adobe.  It started just do this in the last 2 weeks. What should I do to get the Outlook Express to open attachments in the file of type, they are created

    You will have to do for various types of files. I use PDF files for an example.

    Create a file association.

    1. download and save the attachment to the office.
    2. right click on the saved file.
    3. Select: Open with on the shortcut menu.
    4. click on: choose [default] program.
    5. Select: Adobe Reader.
    6. check: always use the selected program to open this type of file.
    7. click on OK.

    This should allow you to open these attachments directly from email address now.

  • Cannot open an image due to permission.

    Hello

    I installed a new copy of windows 7 ultimate and formatted my C: drive only. But after my screen I tried to open an image in my E drive in a particular way. But it shows this windows Photo Viewer cannot open this file because you don't have permission to access this location. I tried all possible ways but no result. Please help me.

    I tried all possible ways but no result. Please help me.

    Fortunately, you did not try all possible solutions because if you then your problem be unsolvable!

    You may need to take possession of your records - see here:
    http://social.answers.Microsoft.com/forums/en-us/w7network/thread/24bdf172-2DBC-43b8-995d-a99b6a81413c/

  • Cannot open the hyperlink to an email in Outlook

    Until today, I was able to open all the hyperlinks in emails in Outlook. Now, I can't.

    Good to hear.

    Hello

    I'm glad to hear that your problem has been resolved. If you haven't already done so, please select the answer that solved the problem. This will help other users with similar problems more easily find the solution.

    Please contact the Mozilla Support.

  • Cannot open JPEG files or raw files more

    I'm on Macbook Pro with Lion with creative cloud, all of a sudden I can't open jpegs or RAW with Photoshop 2014 and bridge files I get the message "Could not complete your request because the file was not found". However, I can open files TIFF and png perfectly! Can anyone suggest what I can do?

    Adobe Camera Raw 9.5 has problems with 10.8 (Lion). This technical note explains and gives you a link to 9.4.

    Error: "file not found" when opening JPEG files

    Gene

Maybe you are looking for