Cannot open media in first Pro CC

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• Cannot open the project first exported from After Effects

  I was working on something in After Effects, basically just audio and video clips. Editting really. I decided, would be faster in the first, so I exported to a project of creation of it.  When I try to load it in first I get an error "the project seems damaged, it cannot be opened.  Does anyone know if there is a way to solve this problem?

  It does not cause a problem for me, and we have heard this on the forum that I can remember.

  Try to create a new model in a new project. Add some video and audio. Who exports OK?

  I don't want to be rude and in no case I want to be insulting, but I'd feel bad if I didn't, and it turns out to be the problem...

  Since it is the symptom if you try to open a project created in Ae with Premiere Pro CS6 - Pr please check that you open the good Premiere Pro. I forget what icon which is timely and open CC I want to open CS6, although I never did the opposite error. Yet.

• You can open files from first Pro CS5 in first Pro CC?

  I have previous projects that I am still working with CS5, but is planning to upgrade to CC. My main hard drive does not have the ability to hold two CS5 and programs CC and I cannot make room for my hard drive at the moment. If CC can open the CS5 files, while I jump on it and uninstall CS5. Can anyone help please?

  Hi Marklvalle,

  I have previous projects that I am still working with CS5, but is planning to upgrade to CC. My main hard drive does not have the ability to hold two CS5 and programs CC and I cannot make room for my hard drive at the moment. If CC can open the CS5 files, while I jump on it and uninstall CS5. Can anyone help please?

  You open Premiere Pro projects, in a more recent version.

  New version of Premiere Pro will convert/modify the project file, keep a backup of your original project file.

  It's the pop-up, you will get:

  

  NOTE: The backward compatibility is not supported in Premiere Pro.

  I mean, you cannot open the CC project in version CS5.

  Thank you

  Ilyes Singh

• The MXF files showing not lasting full media in first Pro CC, please help!

  Help, please.  I shoot football games on a Canon XF300.  Recently, I imported the MXF files in Premiere Pro (CC) 2015 (all updated after November 23, 2015) and some of the length of the support files won't display, as if the first show that 15% of the length of the MXF file from the beginning of the video.  I opened the MXF file using Quicktime player and VLC player... it works very well, the length, but not in first or Adobe Media Encoder.  I have imported the MXF, through the media browser files and double click on the create project window, still cut the duration of media.  Does anyone have any suggestions?  Thank you. -Paul

  

  Hi Paul,.

  It might be because of some issue of permission with the drive where the media is stored.

  Close all Adobe applications running.

  Rename the Source folder where the media is saved and then try to re-importation of Media Browser.

  Check if it's still the same.

  Kind regards

  Navdeep Pandey

• I am a subscriber of creative cloud and try to open recently installed first Pro.

  I installed the Premier Pro and it worked a few times and now does not - it gives the error massage "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and try again"I've updated my Nvidia drivers and it still load. I opened older first items 7 and 11 and they work fine. I tried other video files (Youtube, etc) and they work fine also. I restarted Windows 7 without success. Any ideas?

  Just tried right-clicking on the shortcut and choose Run as administrator and which didn't work either.

  Refer to this:

  Error "Premiere Pro could not find capable video game modules | Startup

  Mylenium

• cannot open media gallery in windows 7 sony vaio model VPCEG37FM

  Dear Sir/Madam,

  I can't open my Media Gallery problem in windows 7 pc. sony vaio model No. VPCEG37FM
  Don't know when it started the problem
  but I'm opening after both days is there is perhaps that it is not woking now.
  PLS, help me sort out them of this
  Thaking you
  concerning
  Sanjit

  Hi Eric,.

  Given that the problem is related to Sony Media Gallery, you may need to contact Sony directly to get this fixed number.

  http://eSupport.Sony.com/

• Cannot open hyperlinks in first home windows 7 outlook 2007 running

  When I try to open hyperlinks in emails to Outlook 2007 (running Windows - 7 home first), I get a pop up window that says "the operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. "Have you tried several fixes that I found searching the web for solutions, without success. Help please!

  I have ever encounterd a situation when the most often suggested fix did not work.  http://support.Microsoft.com/kb/310049

• Cannot open adobe proto file (.pro) with dreamweaver

  I installed the plugin of the creative cloud, but it is impossible to open a .pro created with the application adobe proto. When I try to close dreamweaver and crash.i try them both on a trial version of dreamweaver css6 on my laptop computer and desktop... so the trial period is over and I am wondering if it is possible to open this file on css6... I try with my full version of css5.5 but it does not work for me.what can I do? Thanks for help

  http://labs.Adobe.com/technologies/protoextension/

  This is the extension you downloaded? After you have installed the Player, you should be able to just open the .proto file and it will automatically open in DW. However, you must CS6 to do. If you have no long CS6 on your computer, follow this tutorial to decompress the .proto file:

  https://Vimeo.com/42576804

  I hope this helps!

  Julia

• Why I can't open my downloaded first Pro? The screendump indicates no button 'open' after the installation. I have a printscreen if necessary.

  

  Maybe it's a false error that hides the real problem... a 32-bit computer

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• Cannot add media in first elements 14 on Windows 7

  When I try to add multimedia file from a folder, I get a message that the file already exists in a certain place, but when I go to this place there is nothing there.

  This occurs when you set the custom file name, change the name or location of the saved video file?

• Impossible to get first pro to open

  At the opening of my first pro 2015 CC software, I get a box to tell me about the evaluation version and telling me to connect to confirm my email address. I connect and it reloads the same box telling me any software test and to connect. Everyone knows about this problem? How many problems is likely to occur and how often with adobe software? Is their a proper support system that helps to trouble shoot timely? AVID is a better program and service? Impartial answers would be greatly appreciated. Speed and the level of response answer my last question. See you soon

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• First Pro CS 6 and Windows 10 - projects do not play in the timeline

  I bit the bullet and upgraded to Windows 7 Professional, Windows 10.  I had heard people say that first Pro CS 6 worked in Windows 10, so I was anxious to make the upgrade, but I was sure that it works ok.

  Boy, I was wrong!

  I can open previously created first Pro CS6 projects, and everything looks good on the timeline.  But the project will not play!  The "play" button on the changes in preview to the "Stop" button, but the current-time indicator does not move forward and the video does not play.  I can rub very well through the timeline.  If I press the "Stop" button, it won't come back on the 'Play' button, as it should.

  I tried to create a new project, import a video file and try to play it, but the same thing happens... it won't play.

  Any ideas?

  Thanks for your quick response. I solved the problem, just before that I received

  your post above...

  I realized that I had no sound at all... no windows sounds, nothing. My Realtek

  High Definition Audio sound card on my motherboard did not work. He has been

  selected as default in Windows playback device, but not sounds were

  to come. I selected another audio device and then switched back to

  the Realtek device and I had sound. Just for fun, I opened a project

  First, and he's now come back normally.

  Now, if only I could get all the 5.1 speakers, it would be

  large. It seems that I currently have audio '3.1' now! Realtek web page is

  not very useful to provide drivers. The configuration program for the

  sound card think it has side speakers, but they make no noise!

  Thanks again.

• When opening first pro it says ' cannot find subscription?

  I bought the first Pro and received a confirmation E-mail and downloaded it but when I open it says "trial has expired" so when I log in and try to put the licensed software, it then says cannot find subscription.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• SpeedGrade CC cannot open first Pro CC projects?

  Hello

  My Speedgrade CC cannot open first Pro CC projects because it is said that Premiere Pro is a newer version, but both are up to date.

  If that's what you get, the CC app is lying to you. It happens... happens to me also. Check your numbers... lower left of the "Help-> about" screen in PrPro, lower left corner of the top tab of the Panel preferences-wrench, 'About', in SpeedGrade. You may need to scroll down in the Panel of Sg.

  Here's what the current builds are:

  PrPro: 8.2.0 (65)

  SpeedGrade: 8.2x51

  Legacy: 13.2.0.49

  Hearing: 7.2.0.52

  You're probably showing a lower number of SpeedGrade. If so, you need to try a few things...

  (1) open the app Abobe creative cloud on your desktop, log out, & sign... that could fix things it will appear you have an available update. If it isn't...

  (2) download the Adobe CC Cleaner App...

  Adobe CC Cleaner App

  https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  It lets uninstall THEM and clean all the preferences/cache for the creative cloud app AND SpeedGrade. Then download a new copy of the creative Cloud application, log in and download the new copy of SpeedGrade & install.

  Neil

• I've been taught from first pro, but cannot open it, why?

  I've been taught from first pro, but can not open it, but photoshop, illustrator can work, I instill then on the same day, I don't know why it does not work.

  Hi jewetseng,

  That's why. You need a 64 bit OS. I hope that you can get one to work with Premiere Pro soon.

  Kind regards

  Kevin