Cannot open «mk@MSIT Store»

Windows 8 with firefox. Installation of a program of Radioshack, called "meterview". When I try to open the associated help files I get the message

"cannot locate ' mk@MSIT store C:\ program files (x 86) radioshack\resources\meterview.chm/index perfect.

What does this mean and how to fix to be able to open the help files associated with?

Please advise on how to solve this problem.

Thank you

Hi Rob,

I appreciate the efforts that you have demonstrated to the resolution of the issue.

As you mentioned that the Radio Shack customer service representative was able to reproduce the error on another computer running Windows 8 with a different CD, looks like there could be a permanent error on this issue.

You may need to check with the program administrator to see if there is a patch available for the program.

http://www.RadioShack.com/helpdesk/index.jsp?display=store&Subdisplay=contact&stillHaveQuestion=Yes

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