Cannot open my Adobe suite cS6 Master Collection. Adobe Application Manager keeps asking for the serial number.
I've never had a problem using basic Adobe on my Mac applications. I had this installed since 2012. Last night, when I try to go to Photoshop, Premiere Pro, or one of the Adobe based products the Adobe Application Manager continues on Popping up. Telling me that the trial is finished, I had to sign up to enter my serial number or to make the Trial Version. And I went through its phases by logging provided the serial number, but unfortunately his telling me I have the wrong info set. I've never updated all Adobe based products, I was still able to use this a week before that my mac is running IOS X.
My panic, I advanced and uninstalled all Adobe products based on my mac to start cleaning, but now that I install their back to get to the entry number series its telling me the error message even to provide the correct serial number. Can someone tell me what I else I could do, it's very discouraging to say the least.
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
From the above, you must disable and uninstall and run the vacuum cleaner to remove any trace
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
> downloaded each individually
As far as I know, it will not work with a Master Collection serial number... it need to install everything and enter the serial number once for all programs
In the end, you go in CS6 Update Manager and will find the option to tell him to NEVER check the updates and do updates once
The information contained in my 1st answer about installing CS6 on El Capitan and assistance by an incorrect serial number message, should contribute to this point
If not, I'm on Windows only saves links to provide assistance... I have no real experience with a Mac
Tags: Creative Suites
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Please see:
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Atul_Saini
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When I started my monthly plan for creative cloud for Photo (Photoshop and Lightroom), never got a serial number for these applications. How can register them?
Creative cloud do not need a serial number. or activation code it will use your Adobe ID on which you bought the creative cloud composition. Where the purchase of the CC is full no problem billing can
If you need to sign in with your Adobe ID and password to activate the composition of the cloud.
Disconnect & reconnect the CC desktop application.
In case it is not signing in successfully, please try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product of CC
You can consult:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
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I bought Lightroom 5 and 12 elements and installed on a computer. Now, I have a new computer and wish to install them on the new. When I tried to do, my only option seems Adobe Cloud. When I asked my LR serial number, it is not accepted. Please help me install these two products; I prefer independent rather than a monthly fee. Thank you
PES 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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To locate the serial number:
----------------------------http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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Hello my name is Vittorio. 2 years ago, I bought the master collection CS6 which worked perfectly until recently.
Now, I get the question to enter my serial number and when I do this I get the invalid response. But it's the same number that worked before! What can I do to get it working again the CS6?
Hi Vittorio,.
We would like to know if you have re-installed your product on this machine. We also want to hear your version of OS.
Meanwhile, try:
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- Invalid serial number error
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-Atul Saini
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Any thoughts on how to move Adobe or anyone can propose a work around. Thank you
What version is the old serial number for? Depending on when you purchased CS6, it could be + CS3 or CS5 +.
You may contact the Adobe Support via chat to get help with this.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Cannot open Adobe Flash. Keeps asking for the closure of Firefox that does nothing.
Original title: I try to install my Adobe flash, it still says close Firefox which I can close Internet Explorer, which I am and I still have problems to install Adobe Flash. Thanks Kathyrn
I am running Windows XP 2000 try to install adobe flash and cannot do so despite the fact that I closed internet explore and firefox Kathyrn to * address email is removed from the privacy *.
Hello
1 you get an error message after windows Internet Explorer and Firefox is closed during installation?
Method 1:
(a) download Adobe Flash Player: http://get.adobe.com/flashplayer/
(b) to open the Task Manager and terminate all process of Firefox and Internet Explorer.
How to use the Task Manager:
http://support.Microsoft.com/kb/323527
(c) install Flash Player.
Method 2: Boot your system in clean boot mode and install Flash Player.
http://support.Microsoft.com/kb/310353
Important: After you use the clean boot in order to solve your problem follow the steps in the "steps to configure Windows to use a Normal startup state" section to start your system in normal mode.
Method 3: Please refer to the article mentioned below: -
I bought Adobe Master collection CS6 and accidentally damaged installation disc, but I have the serial number and need a software to download to install on my computer please help me where to download the software from?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14 | 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I'm so frustrated! I have CS5 Master Collection. I want to UPGRADE to CS6 Master Collection. I want to be on the cloud! I can't find where to put up-to-date or any CONTACT to ask for help. It shouldn't be this hard. HELP Please!
See the link below:
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Hi, I have adobe CC for teams, a member of the team has problems, opening indesign, asked for a serial number, ive checked on our admin account and it is one our our registrants 'members '. I was not the person who created this original so I'm a little lost, I can't seem to find the serial numbers on my account and it seems like we don't have the qualified products? can you help me?
Hello
We checked the details of your team, all seats are assigned correctly.
Now, there are a few details that we need in a private Message so that I can help you properly.
Name of the user:
User email:
In the meantime, try it out below mentioned links.
- Creative Cloud applications ask for serial number
- Log, activation, or connection errors. CS5.5 and later, Acrobat DC
[Note: the details we need is critical, make sure you send by private Message only.]
Thank you
Atul Saini
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I don't know what to do. I'm trying to download a trial version of A.I., but when downloading, my adobe application manager keeps trying to update but will not exceed 10%. I can't access anything on my manager. I tried to re download the program, but the same problem persists. What are my options?
If you just open the Application Manager, it successfully updated?
In Illustrator, you can download setup offline http://prodesigntools.com/adobe-cc-2014-direct-download-links.html (CC 2014).
Make sure you follow the instructions very important on this page.
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