Cannot open or uninstall HP Support Assistant

System of operating win7 Pro 64 b

HP Pavilion Elite e9280t desktop PC

-------

Yesterday, HP Support Assistant tries to update itself.  When the update process was finished, Assistant to support is more activated and error message "HP Support Assistant has stopped working."  See screen capture:

In addition, HP Support Assistant does not appear in Control Panel > programs and features list and therefore cannot be uninstalled.

I tried to download the latest version of the HP website HPSA and performed a manual reinstall of HPSA.  However the program always produces the same error message and still does not appear in the list programs and features.

I tried to set program properties to "Run this program as an administrator" but this does not help or change anything.

Thanks in advance for any help or advice.

Kind regards

FTM

Hello

Looking at errors, it may be useful to run the utility from Microsoft.

http://support.Microsoft.com/mats/Program_Install_and_Uninstall

When this has completed, restart the computer.

Kind regards

DP - K

Tags: HP Desktops

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