Cannot open or uninstall Office creative cloud because it does not

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• I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I

  I would like to stop my paid subscription to Adobe, the creative cloud because adobe does not work on my computer. In addition, it is not possible for me to stop my subscription on the site, because it does not show I have this subscription. That's why I need to helo, please, thanks :-)

  Hi Stephanie,

  Please let us know the problem you are having with your Adobe Creative cloud so that we can fix it for you.

  For cancellation requests, please contact customer service.

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• Creative cloud installs and does not open.

  Creative cloud installs and does not open.

  I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps.  I ran the adobe cleaner ETC.  It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify

  Hello

  Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.

  
  

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  2. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Go to \Users\\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  1. 5 re - download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Kind regards

  Sandrine

• Creative cloud cleaning tool does not open

  I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
  Does anyone else have this problem?

  Hi Edwarde88677759,

  Please see the links below:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, please follow the steps below:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support

  3 turn off the firewall of the security program installed on the computer Internet.

  4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)

  6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  7 launch creative cloud app and connect

  Let us know if that helps.

• Creative cloud-> application manager does not work

  Creative cloud-> application manager does not work. And then my Lr does not work neither.

  I received a Chat support, but it failed. The incidence number 0188254578 has been open, described as "'download error ' because certainly CreativeCloud-> keep Apps stuck"downloading", but nothing happens. "

  After trying the steps listed to download error in the applications of Adobe Creative Cloud desktop, application tab support team also tried to fix remote buy the problem was not solved. I could not use my apps Ps/Lr/Br during about a week!

  Need help to solve the problem. I use an iMac (OS X The Captain, V 10.11.6).

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Hello, I just downloaded creative cloud, but it does not run

  Hello, I just downloaded creative cloud, but it does not run

  Hello

  Could you please specify the error that you get when running the creative cloud, or try and attach a screenshot.

  At the same time to check if they will help you: -.

  For the white cloud screen creative,.

  Reference:-new Creative Cloud application unusable: it is empty!

  and also try:-screen black at sign - in | Creative Office Cloud app

  For spinning wheel

  Reference:-App does not open. Wheel of progress turn continuously

• My creative cloud, 'Applications' tab does not load, how do I fix this so that I can update my Adobe programs for current versions?

  My creative cloud, 'Applications' tab does not load, how do I fix this so that I can update my Adobe programs for current versions?

  Please take a look at this document:

  Does not open App | Wheels of progress turn continuously

• Creative Cloud Desktop App does not start after installing Mac OS Yosemite

  Hi all,

  I just updated my Mac OS to Yosemite. Now, Creative Cloud Desktop App does not launch and InDesign CC 2014 (10.1.0.71) crashes trying to find the Roman.txt file, I have replaced it with a copy of the TimeMachine when he worked in the Mavericks.

  I trashed the caches and reinstalled the same preferences, but it keeps on does not start.

  The rest of the applications (with the exception of InDesign and Creative Cloud Desktop app) do not work properly.

  All ideas will be welcome.

  Thank you!

  Mac migration (or Time Machine) do not work with the Cloud program activations

  Uninstall... to run vacuuming... Restart your computer... Reinstall

  -using the vacuuming after uninstalling and before you reinstall may help

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

• My creative cloud home page does not work, I only have a blank page

  As you could see it on the image under, my creative cloud desktop applications does not work.

  I am more able to download apps or update.

  I need to download Lightroom now.

  Could you please help me?

  Thank you

  

  Well, I found a solution. As far as I know, the cc itself application needs to update, but since it is empty, you don't see that she put needs to update. So I did this:

  1. close all adobe programs

  2. open taskmanager

  3. Select processes tab and end all adobe processes (including the creative cloud)

  4 (windows key + R) to open the immediate window.

  5. type %LocalAppData% and press OK

  6. go to ADOBE > OOBE

  7. Select and delete the file "opm" (in fact, I believe, he says opm.db)

  8 open again cloud creative app

  9. you should now be able to log in and update.

  Mine works fine now. Good luck.

• 6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start?  What should do?

  6 Lightroom unbootable after an update... I reinstalled the software, but it still won't start? Updated through the creative cloud but still does not start?  What should do?

  My computer is a PC with Windows 10.
  Everything worked well before the Update Adobe Lightroom 6.
  The software was purchased in a shop (FNAC) with software to download map, it is saved in my account (Adobe) with its serial number. Why is this so difficult thing to reinstall Adobe software?
  

  
  

  I apologize for the inconvenience.

  Since it appears and disappears from the Task Manager, it seems that Lightroom crashes.

  We have seen this kind of problem on Windows 10 when Visual C++ Reditsributable 2012 update 4 is not installed correctly, it is necessary to run certain programs. You might have encountered until now Adobe programs that require it.

  Otherwise, there could be another cause of this accident and if C++ installation does not help, then you need to share the event viewer crash logs. See this article for in crash logs: Photoshop Elements Editor Help. How to find the crash logs on to Windows

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]

• I try to install desktop creative cloud. It does not work. Error 1

  I try to install desktop creative cloud. It does not work. 1 error. What should I do?

  refer

  "Failed to install" error Creative Cloud Desktop application

• Photoshop Creative cloud blur tool does not work as it should

  Photoshop Creative cloud blur tool does not work as it should!

  I'm going to blur a painting that I do and he don't not blur and I use the Tablet wacom Intuos 5 Med.

  and I even put the sensitivty tablets for low pressure and then by default and still not get the blur tool to do its job.

  I even adjusted the brush settings too to be able to scramble even more on hard settings, still nothing.

  at least he bluring not enough to see major changes.

  the only way I can all that Fuzzy is using the filters blur or brushes (brush mixer) settings to mix colors and make this way.

  (note) I will not post my systems plug sorry I do not have it, and even technology from adobe says that I don't have to. and so I used!

  just need to advise of don't not to share the system specifications.

  and that is what this forum forums is for advice and read what others are saying about the issue.

  It is not to publish them or share the system specs!

  with the road so I don't need that advice please?

  Hello

  It could be that your picture is too large with respect to the dimensions in pixels for the well blur tool run.

  If you zoom in to 100% you see no change when you use the blur tool?

  What are the dimensions of the image in pixels?

  (Image > Image size)

  If you try a small image, the blur tool work?

  What happened when you use the mouse instead of your Tablet?

  Can you at least tell us what operating system and version of photoshop with your?

• Impossible to uninstall Office creative cloud

  Windows uninstaller doesn't work no-how to remove and reinstall?

  Hello

  Use cleaning tool please uninstall desktop creative cloud.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  You may please check out the link below to download the desktop app creative cloud.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  Kind regards

  Sandrine

• I installed creative cloud, but it does not open and does not help re - download

  If im using windows 8 and I wanted to get adobe flash professional so I did. downloading the game in upwards and installed fine but now when I try and open the creative cloud, that nothing comes. I tried it troubleshooting because I have no idea what to do and nothing helps, I also tried to reinstall but now it is stuck at 5% and then closes right down. I then delete the whole to the top and re download and installs fine, but then the custom of real application opens anything like the first time. Now, even if I delete and uninstall everything it just install it. It shows on my account ive paid for it. I don't really know what to do

  Uninstall Adobe Creative Cloud application.

  If you face any issue and impossible to uninstall follow steps below:

  First try with CC Uninstaller, if it does not, run Microsoft Fix tool.

  (1) CC Uninstaller:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) Microsoft fix it uninstall / install the tool:

  http://go.Microsoft.com/?linkid=9779673

  After removing Adobe Creative Cloud applications, follow these steps:

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe