Cannot open PDF attachments in my email incomingThunderbird

In the last days I can't open PDF attachments on my incoming emails from Thunderebird. I just get contained usual with a gray and white page that disappears in say 6 seconds.

When I click on the icon on my desktop, I don't get the box "options", but once again the blank gray.

I deleted the program drive and reinstalled without effect.

I cancelled all my Add ons in case the problem was there but not solution.

I use windows 7 on a Dell's XPS laptop

duvainoz


Can you open the PDF docs?  Otherwise, here are some things to try...

  • Using Windows Explorer navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement
  • You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
  • If Reader opens in itself, try to disable the Safe_mode in the registry; Download, unzip, then run the attached registry script
  • It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Tags: Acrobat

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