Cannot open the contacts on MacBook air

I can't open the contacts on MacBook air (OS X Yosemite 10.10.5)

Any solution?

Good afternoon maorts,.

I understand that you are not able to open the Contacts application on your MacBook Air running OS X Yosemite.   When this issue is produced?  Will there be any changes made to your computer?

The first thing I would say is to restart your computer.  This system reset is often all that is needed.   If the initial restart does not resolve the problem, try to start your computer in safe mode.

OS X Yosemite: start in safe mode

If the problem still persists, if you use iCloud, check that your contacts are at www.icloud.com.

Try to create a new user account.  Getting the Contacts app?  You can add a contact to it?  This will isolate the question to your user account or to a question of scale.

OS X Yosemite: set up users on your Mac.

If the problem turns out to be systemwide, then you should make a backup of your computer using Time Machine.

Use Time Machine to back up or restore your Mac

Then you can reinstall OS X Yosemite or update your software if your MacBook Air is compatible.

How to reinstall OS X

OS X can be installed on the same version or an earlier version of Mac OS X, without deleting your data. You don't need to remove or disable the existing system first.

  1. Start of OS X Recovery now command-r immediately after start-up or that you restart your Mac. Release the keys when you see the Apple logo. Start-up is finished when you see the OS X Utilities window.
  2. Choose to reinstall OS X OS X Utilities window, and then follow the instructions on the screen.
  3. This installs the latest version of Mac OS X, which has already been installed on your Mac.

maorts, please take a look at the resources offered here, try these initial troubleshooting steps and responds with the results in this regard.

Take care.

Tags: Notebooks

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