Cannot open the document scanned to email

I have a HP Photosmart 7525 and when you scan a document or photo to email, I can't open it. Box pop up saying Windows cannot open this file, select open with program and none don't.

Hello people,

I'm sorry to hear about the problems with scanning to email. I recommend contacting the Cloud service for this specific problem.

Please see this post by TwoPointOh - Cloud Services of Information.

I hope it's resolved for you all soon!

Kind regards

Tags: HP Printers

Similar Questions

  • After I send attachments, the recipient cannot open the document

    original title: documents

    Hi, am having problems after I send attachments, the recipient cannot open the document?

    That helps me, but not the recipient. We can only look at a Word, (file .doc) document, if they have the word or Word Viewer installed.

    There are many people who don't use MS Word, but almost everyone has a PDF reader. This tool allows to convert the resume in PDF and who should make it readable to the person you send him. I can't imagine a company that accepts mail resumes would not have a PDF such as Foxit or installed Adobe Reader.

    Online Doc To PDF Converter
    http://www.Doc2PDF.NET/

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Cannot open my encrypted Documents? -Cannot open the document: user does not have access privileges

    I am using Window7 and I got some of my encrypted files by opening the properties of the file and selecting the encryption option. I have not had any problems so far, but all of a sudden I can't open my encrypted files. There is an error message indicating "cannot open the document: user does not have access privileges. But I have no other user account on my computer and I am logged in with my administrator profile. I turned off my computer, rebooted and tried various methods, but when I open the file it shows the same message as above. Help, please?

    Hello

    Please follow the steps from the link below.

    Appropriating a file or a folder

    http://TechNet.Microsoft.com/en-us/library/cc753659.aspx

    Also check out the links below.

    Encrypt or decrypt a file or folder

    http://Windows.Microsoft.com/en-us/Windows7/encrypt-or-decrypt-a-folder-or-file

    Recover encrypted files or folders

    http://Windows.Microsoft.com/en-us/Windows7/recover-encrypted-files-or-folders

    Import or export certificates and private keys

    http://Windows.Microsoft.com/en-us/Windows7/import-or-export-certificates-and-private-keys

  • Every time I try to open a pdf document that is located on a server of our company (so not on my laptop), the drive still shows error. Cannot open the document. Only in EAC I copy the document to my local PC, I can read without problem. Server is mapped

    Every time I try to open a pdf document that is located on a server or in our company (so not on my laptop), reador always shows error. Cannot open the document. Just in case I have copy the document into my local PV, I can read without problem. Server is mapped in my FileExplorer (Win7). So boring and big bug I think.

    Massage of error: "there was an error opening this document. The network path was not found.

    Hi tobiask53385798,

    Could you please try to disable Protected Mode under ' Edit > preferences > (protection) "and see if that helps.

    Let me know.

    Kind regards

    Ana Maria

  • Cannot open the document. You may not have permission or the document can be opened already.

    Whenever I try to open a document on our Mac server I get this error message: "cannot open the document. You may not have permission or the document can be opened already. "After that, I click Ok and then am able to open it. What is interesting is that immediately after the first time I try to open the file and get the error message that I noticed a .idlk (file locking) gets created even if she could not open. After that, I open it. Then, once I close it, the lock file goes.

    Someone knows something about this problem? For this particular user permissions are read/write on the file and all documents.

    Yosemite 10.10.3

    InDesign CC 2014

    Well, the problem has been resolved. It ends up being ESET antivirus v.4.xx for

    company. After I disabled it temporarily everything worked normally. So created

    exclusions for the shared network resources that they are working for.

  • Cannot open the document. Please check if you have read permissions for the file above.

    System:

    • Adobe Acrobat X Pro, 10.1.2
    • Windows 7 Enterprise, 32-bit
    • Badass de Core Quad CPU
    • 4 GB OF RAM
    • MS Word 2010 (Office 2010)

    I installed the latest version as an administrator and as an administrator. I have all the rights to all the files on the PC.

    When I try to create a PDF file from any Word document, if. DOC or. DOCX, I get an error window everytime:

    "Cannot open the document:

    "[document location]".

    'Please check if you have read permissions for the file above.'

    This occurs after the notice appears little "start of the application that created the document...". »

    If I open Word and create a PDF to the Ribbon, it works. It still only allows me to create from Acrobat.

    It creates a PDF file of Excel files, but not the DOC files. I looked for alternatives, but found nothing. I found that July 2011:

    "I have discovered Adobe support that it is a known problem with Office 2010 SP1 installed. It is news for someone of another encounter this problem, remove the SP1 and it will work ok. They said an update to fix this will be coming in the next quarter. »

    I have updated to the latest version 10.1.2 and I still have this problem.

    This is a major problem because it also fails on the batch conversions, which is what I really need for 100 or if the documents which must be PDFed. I'm not going to open each individual file and save each word.

    This is a KNOWN PROBLEM with Adobe, and if you look through the forums, you will find a lot of people having this problem, and so far, I have seen no solution.

    If anyone has found a solution, please report it here.

    Thank you!

    B

    Thus, the conversion does not work the first time if you remove the Normal.dotm? You have group policies that change your path models user (for Word) on a network drive?

  • my hp 8500 has will travel with the hp scanning program, and save, but I cannot open the document

    Using HP scanning in my HP program, I can scan a document with my HP Officejet Pro 8500 a Premium P/F/s scanning HP program shows me a preview so I know that he has analyzed correctly, and I can save the document as I want to, but when I try to open the saved document, at that time I was save as PDF my PDF program does not open the document. I get a message that can not open the PDF program. Help, please

    Welcome to the horizonjeana forums,

    I understand that you are unable to open your PDF files to see them after they scan however, scan preview works very well. I suggest updating Adobe to see if that helps!

    Open Acrobat or Reader.
    Select help - search for updates. If a new update is available, it installs automatically.
    Once installed, you can restart a computer.
    Then try to print the PDF file.
    http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

    I hope that works, let me know your OS if the problem persists.

    Help to find the operating system that you are running:
    Operating system Windows am I running?
    Mac OS X: how to find which Mac OS X Version is on my computer?

    Happy Friday

  • Word cannot open the document protected password, I forgot the password.

    With password protected word document. I created the document. I forgot the password. I don't remember if there was a hint when the password was used. I don't see the trick. How can I open the document?

    Hello

    Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

    http://support.Microsoft.com/kb/189126

    Hope that answer to the.

  • Cannot open the document with 'failed to load Composition.

    After confronting an error message when posting, I can not re open the document with the message "failed to load composition.

    I desperately need to save this document! are there opportunities to save him?

    the screenshot is here.

    javascriptLoading Error.png

    This is the error you get when you open the content published on the web. It is a bug, but you can use the fix below.

    Open the publish/web/index_edge.js and remove the "use strict"; statement at the beginning.

    This will fix the problem. We will address this in the next version.

  • Cannot open the document on Illustrator but adobe reader and photoshop open, why?

    Impossible to open the document in Illustrator, but adobe reader and photoshop it opens, there is a problem with the font Futura T-"BOLD". How to open it on Illustrator?

    I downloaded the file and:

    1. It is not a Photoshop PDF.
    2. I get the same result, try to open in Illustrator; mutilated font substitution. It's because I don't have one or more of the correct fonts used in the document on my computer, and I suspect the same is true of yours.
    3. The fact that it opens without problem in the player and Photoshop is meaningless, to essentally (or at least, it is not an inidication that should also be open without problem in Illustrator, which is what seems to imply your original message). Player displays the correct fonts as subsets of them are embedded in the PDF file for use by the reader. Photohop just rasterized the entire page, so there is no data required police.
    4. If you had the font, you would get the substitution in Illustrator. It works that way for any PDF.
  • When I click on the start menu, I can open one of the programs listed, but cannot open the Documents, computer, Control Panel, or whatever it is on the right columnetc.

    Well they open but block minimsed on the taskbar lower... cannot be opened. However, if I try and access the Documents or any other object through a program for example, open Word, then documents... or attach a file to an email everything works fine... Thus, the folders are there are fine, just cannot be opened directly... Clues!

    Your problem could relate to Associations of files, namely the right program is offered and used to open the file...

    You may need to show hidden files. Type the Folder Options in the search box above the Start button and select view advanced settings and check that the box "display files and folders" and 'Hide protected operating system files' are not checked. You may need to scroll down to see the second element. You should also make sure that the box before "Hide extensions of known file types" is not checked.

    In Windows Explorer, note the file of your selected file extension. Right-click on the file and select open with. Note the recommended program and view the details, including the extension of file here.

  • Cannot open the document because the file is locked. Use the 'Properties' command in Windows Explorer to open the file.

    I am a member of the Administrators group on my computer.  I have a folder full of files and other folders that I denied access for administrator users.  Not sure when it appeared that I had gone for the holidays, but now I am unable to open the files located in this folder.  I can delete, move, and rename at will, but can not open.  I tried all the resets of permissions I can think as well as read all knowledge base articles I can find but still not get these files to open.

    I've recently updated MS Security Essentials, do not know if this has a any correlation.

    At one point, I saw the certificate and it ranked as not approved.  How would this change?  Would this impact my ability to open files yet again let me move, delete and rename?  If so, how can I solve?

    I restore to a restore point previous and not yet open - also received an error message telling me MS Security Essentials would not work properly.  So I undid the restore.

    Thank you in advance for any input.  PatrixUSA

    In fact, it starts to make a lot of sense today.  The files that you have problems with have been encrypted with EFS.  EFS is closely related to the NTFS file system.  As long as you move files encrypted in the same Volume, it is not a problem, because a move is an operation of directory and the directories themselves are not encrypted (only the files that are there).  Whenever you move an encrypted volume to another file, the file must be decrypted, transferred to the other volume, then re-encrypted to destination.  Thus, the destination volume must be a NTFS file system to keep encrypted files.  If the destination is not a NTFS volume, then the copy would result in a file that is not encrypted at the destination and you will be prompted as to whether or not to allow the operation.  In all cases, a copy of volume-volume requires decryption of the file and any operation that requires a decryption error of access for you - more your inability to open a file normally indicates that you no longer control the certificate to decrypt the file.

    Backups are another matter.  If you are using Microsoft Backup utility (NTbackup), so he recognizes the encrypted file attribute and it backs up as - is without decoding.  Other 3rd third-party backup programs may not recognize the encrypted files and simply read and write to the backup media.  When this happens, the files are automatically decrypted to read (assuming the user certificates requires archiving) and writings of backup to a file unencrypted.  This would explain why you can retrieve an archive and it is not encrypted.  DVD and optical bands do not use NTFS, so a decryption of the original file is required to save in these environments.

    The private part of your (needed for decryption of files) EFS encryption certificate itself is stored encrypted on your computer.  To decrypt, Windows uses your SecureID, password, and other things of which I'm unaware.  If your password is not reset in the normal way (i.e. by entering your current password and your new password) such as an administrator, then your certificate is not re-encrypted to your new password and your access lose him and with him, access to your EFS files.  Other forms of corruption can cause you to lose your certificate, but it seems that at some point you have lost access to your certificate and therefore cannot access files that have been encrypted under this certificate.

    New files that you write in a directory that has been activated with EFS will notice that you have a valid certificate and then automatically generate a new certificate that will be used to encrypt files from right now.  That's why the new files that you add to this directory appear to work well.  The only real mystery what I can't explain is the reason why a system restore to a time where it wasn't a problem does not allow you to restore access.

    If you want some heavy reading, try this:

    "Encrypting file system in Windows XP and Windows Server 2003"
      <>http://TechNet.Microsoft.com/en-us/library/bb457065.aspx >

    Personally, I'm not fan of the EFS because of problems like this.  I prefer the freewareTruecrypt which is just as safe, but I myself manage keys (in the form of password) instead of Windows.  Also, it hides the names of files and can be used safely on a connection in network and backup from windows volume is encrypted little matter how they are done.  I have not lost all data encrypted in more than a decade.

    HTH,
    JW

  • Cannot open the documents or attachments

    Hello

    Some time go I became unable to open attachments (pdf, PowerPoint files, etc.). Windows Vista would invite me to select a program to use to open the files, with choices such as Windows MEdia Center, paint, etc. - obviously not the programs you can use to read these files. The same thing would happen when I tried to open the different documents (Word documents, etc.) of My Documents. I can't even understand how to select the word to open documents, it offers only Media Center, etc..

    Now, just tonight, I tried to open a text editor (not Word) that I have and I got a message saying "the point davwsrite.exe that this shortcut refers has been changed or moved, so this shortcut will most probably open." I got the same message when I tried to open Solitaire. What is happening here?

    Thanks for everyone who can help you. Looks like there should be a simple solution, but I can't understand it.

    Thank you

    Daniel

    Hi Daniel,.

    Remember to make changes to the computer before that happened?

    Sounds like problem with file association for me; I suggest you try the following steps:

    Step 1:  Run the available in the link below Fixit to solve all the problems with associated file

    When you run an .exe on a Windows Vista-based or Windows 7 computer file, the file may start another program
    http://support.Microsoft.com/kb/950505

    Step 2: A scanner online for any threat and try to correct

    http://OneCare.live.com/site/en-us/Center/cleanup.htm

     

    You can follow the steps provided by Vincenzo Di Russo MVP to get rid of malware on your computer, please click on here.

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • 8.1 Windows &amp; IOS cannot open the document

    I get the following message when I try and open some important pdf documents that are not protected by word or whatever it is. This has happened in the last week or so and is happening on my laptop (Windows 8.1) and my iPad (IOS 7.1.2). Please help I need emergency access to these documents. I tried to uninstall and reinstall the software.

    Please wait...

    If this message is not subsequently replaced by the good content of the document, your PDF file

    Viewer is not able to display this type of document.

    You can upgrade to the latest version of Adobe Reader for Windows®, Linux® or Mac by

    visit http://www.Adobe.com/go/reader_download .

    For more assistance with Adobe Reader, visit http://www.Adobe.com/go/acrreader .

    Windows is a trademark or one brand mark of Microsoft Corporation in the United States and/or other countries. Mac is a registered trademark

    Inc., filed with the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States and other

    country

    On your laptop, download the file to a local drive and open the file with Adobe Reader.

  • Process command failed (90881) cannot open the Document, Document already open?

    InDesign 2014 CC

    I was wondering if anyone can help with this?

    Users of the .indd as a template file, which is stored on a network share.

    However users now report that the file will not allow more than one user to have it open? .. . Only the first user can load the file.

    Is there is a preference setting for the file to be shared (read-only)... as users have mentioned that it was like before?

    1st error

    1.PNG

    2nd error after clicking on OK

    3.PNG

    Thanks in advance for any help!

    Thanks for your help Peter... I'm not a user of InDesign so my explanation has been turned off, I'm sorry

    What I ended up doing restricted the network folder and share... for example authenticated users have read permission and only some selected users have permission to modify. Seemed work for users, who are now happy.

    I also noticed that the users are opened the file as usual, maybe they should have been select the copy option? .. who knows... .but anyway workaround file sharing works fine.

Maybe you are looking for

  • Changed DST time but keeps randomly return return

    ON my and my husband iPhones (a 6s and 6 sec more) time changed correctly for DST but keeps returning random (back).  iOS is updated. We restarted our phones. Anyone else having this problem? I know we can set the time manually, but it would be so mu

  • Desktop HP Pavilion 550-044: processor upgrade

    Can I upgrade using a processor intel i7 4790 K 4.0 ghz on a desktop hp pavilion 550-044 design?

  • Satellite A300D - create a recovery disk

    HelloI have a Toshiba A300D. Recently, I installed the version BETA of Windows 7, wiping my installation of Windows Vista on my laptop, now I don't want Windows 7 more and wants to return to Vista. I still have the recovery partition in drive D, but

  • Acer Aspire T3-710 upgraded gpu

    Hi all I recently bought the computer desktop Acer Aspire T3 - 710 (form below), however, I need to update the graphics card and it seems that there is enough space to fit this card Nvidia GTX 750 ti. The current map graphic is a Nvidia gtx 745 (OEM)

  • Seen messages disappear until I delete and do not go to the deleted folder

    Recently, something has changed in my Windows Mail account. When I find an email, but do not delete or move it to another folder, if I quit Windows Mail and back, the e-mail is gone and cannot be recovered. Any ideas?