Cannot open the Officejet Pro 8600 software in Windows 8.1

I have 64-bit Windows 8.1.   I installed Officejet Pro 8600 e-all-in-one-made N-911 using OJ8600 - 1315.exe.   The printer and the software worked fine in Windows 7.   Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies without problem.   I can use the printer window to start scanning and copying.   However, I have an icon on the 8.1 Windows Start Page that says Officejet Pro 8600.   When I click it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I don't get the Officejet software where I can control the resolution of the scans and files generated by the printer.   How can I access the HP Officejet Pro software?

Ein

From the control panel select programs, then select default programs.

Click associate a file or Protocol to a specific product type.

Locate the prefix .hta , double click on it, click More Options and select the Microsoft (R) HTML Application Host instead of the selected Visual Studio.

If you can not find this option in the list of scrool to the end and click on watch for another file on your PC.

Navigate and select C:\windows\system32\mshta.exe.

Confirm the changes and check for the difference.

If you see yet another type of error, install the hotfix by following the steps for Windows 8 below:

http://support.HP.com/us-en/document/c03640384

Kind regards

Shlomi

Tags: HP Printers

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