Cannot open the solution Center

I reinstalled my C4780 instructions and it works.  But I can't connect to the center of Solution; tells me that the installation is not complete.

Hi Sandy,

There are two options.

  • You can try to "Fix" the current Solution Center installation on your computer
  • You can try to install a new copy

A fix package from in programs and features (as it's named in Windows 7).  XP would be similar - the point is to find the place where stored programs; This is done by opening the control panel.

Repair:

This path is for Windows 7 (XP would be simliar):

Control Panel > set to 'display on the icon' (right) > programs and features

Scroll down and look for "HP Solution Center".

Highlight the item and right-click.

See if we offer the chance to 'Repair' installation.

If you are offered the option, select repair,

If you are offered only uninstall, you can go ahead and Uninstall the package because it does not...

Support and Installation of the solution Center:

This is the help file for the Solution Center.  That it contains, you will find the information that you need to reinstall the software.  Select this option to download the software when you find the option to do so under your operating system.

HP printers - HP Solution Center Software frequently asked Questions (FAQ)

The Solution Center software is part of the largest "full software functionality" for your printer.  Most of the printers work fine without the "Full Feature" installed package, even if some of the additional features may be missing.   The full feature software may (or may not) be installed on your printer.

Be aware that some of the packages of full software functionality for printers are large - if you have limited bandwidth (slow internet connection), make sure you load your package installer with you do not have something else which requires a lot of resources of your internet connection.  (Do this when you do nothing else, please be patient.)

Full feature Software - Windows 8.x and higher:

Tags: HP Printers

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