Cannot print and scan after upgrade to Windows 10

Since the upgrade to Windows 10 I cannot print from Adobe Acrobat XI Pro on my Canon ImageClass MF 4150 printer and also cannot scan from the same printer.

Hi alans77953791,

You are not able to print from other applications as well?

You see an error message when trying to print/scanning?

Try to follow the procedure mentioned below:

1 - print from other applications like Ms Word/Notepad and see if you can print.

2 - Check if there is an update available for Acrobat, launch Acrobat > go to the Help menu > click Find updates.

3 - follow the steps that are given here: print troubleshoot PDF in Acrobat and Reader.

4. If this does not work, try to repair Acrobat installation, launch Acrobat > click on the Help menu, then click on repair installation.

Let us know if it worked.

Thank you

Shivam

Tags: Acrobat

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