Cannot print from Internet Explorer 11 using HP LaserJet 200 color on Windows 7

Who would be able to help me?

When I want to print using Internet Explorer 11 on a Windows 7 PC, I can select Preview before printing, but when I actually want to print, it gives the error:

"There was an internal error and Internet Explorer is unable to print this document."

This error only occurs when the 200 HP LaserJet color is selected.

I am able to print on our other HP printers, like the HP Color LaserJet CM4540 multifunction printers.

I am also able to print on a printer using Chrome.

If the problem seems to be related to Internet Explorer 11 in combination with 200 HP LaserJet color.

I tried the 'standard' measures to resolve the issue, such as:

1. disable Internet Explorer Protected Mode

2. the value Internet Explorer default browser

3 re-create the missing bass folder and define the level of integrity

4. start Internet Explorer as an administrator

This does not resolve the issue.

Please notify. Thanks in advance.


It is a problem with IE 11 on Windows 7 systems with no fix yet against MS.

The following thread has had a problem like yours:

Tags: HP Desktops

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