Cannot print from Internet Explorer 11 using HP LaserJet 200 color on Windows 7

Who would be able to help me?

When I want to print using Internet Explorer 11 on a Windows 7 PC, I can select Preview before printing, but when I actually want to print, it gives the error:

"There was an internal error and Internet Explorer is unable to print this document."

This error only occurs when the 200 HP LaserJet color is selected.

I am able to print on our other HP printers, like the HP Color LaserJet CM4540 multifunction printers.

I am also able to print on a printer using Chrome.

If the problem seems to be related to Internet Explorer 11 in combination with 200 HP LaserJet color.

I tried the 'standard' measures to resolve the issue, such as:

1. disable Internet Explorer Protected Mode

2. the value Internet Explorer default browser

3 re-create the missing bass folder and define the level of integrity

4. start Internet Explorer as an administrator

This does not resolve the issue.

Please notify. Thanks in advance.

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It is a problem with IE 11 on Windows 7 systems with no fix yet against MS.

The following thread has had a problem like yours:

http://h30434.www3.HP.com/T5/other-printing-questions/printing-stopped-working-in-IE11/TD-p/3549605

Tags: HP Desktops

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