cannot print in firefox 34.0.5 get a save window
Unable to print in fire fox 34.0.5 get a window to save when I click on printing. At the moment, I can't print on ebay shipping labels or emails from my yahoo account. I noticed there was an update on 9 December 2014 that would have something with it since?
dick4063,
I'm sorry that you are having this problem with Firefox.
See this support article - https://support.mozilla.org/en-US/kb/how-print-websites#w_print-window-settings
The correct printer is selected?
'Fax' will be asked where to save the file, it will be "writers" and PDF.
Make sure you also just feeling in a file is not selected.
If this isn't the issue for you, see this: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox
You could try the section titled reset all printer of Firefox settings to reset your printer settings in Firefox.
Tags: Firefox
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HI sjane39,
Here is a support page for troubleshooting printing from Firefox. It seems that if you can print from IE that your printer drivers are installed and are working correctly. This looks like a setting in Firefox.
Let us know if that helps.
For your fax number, you can run the Fax diagnostic Test. It will help diagnose and solve common problems of fax.
Also let us know about it.
Good luck.
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Hello
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Method 1: Try to print in clean boot
See the following site:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135.
Note: to set the computer back to start normally, use the step 7 in the same link.
Method 2: Run the printer Troubleshooter
See the following site:
Open the printer Troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Printer-troubleshooter.
Method 3: update the printer driver
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Hi Julie,.
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Hello
Here are some links that may prove beneficial.
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Thank you
Aaron
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
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