Cannot print or scan from MacBook Pro to Officejet 6500 E709n after Firmware upgrade

Similar Questions

• Cannot print a web page in color hp officejet 6500 has more

  Cannot print a web page in color hp officejet 6500 has more

  Hi daverunlong,

  I'm going to need some additional information to help, you use ePrint or ePrint Mobile application? What device do you have?

• Scan with a 'damaged' with Officejet 6500 e709n printhead?

  My Officejet 6500 e709n appeared to run out of ink last week.  I have replaced the ink cartridge and immediately got an error message on the printhead being incompatible or damaged.  I went through a number of steps, including the print head cleaning, troubleshooting, which wasn't very dirty because it was only the 3rd ink cartridge I had ever installed.  I also tried 3 different types of resets.  I was also told that a replacement print head is not available.  If the printer has been declared unsalvagable.  I hope that I could at least use the scanner to scan a photo and save it on my computer (Windows 7 Home Premium, service pack 1).  Is this possible or is the 6500 not capable of this?

  hiker1659,

  The printer checks the printheads during initialization of the market.  If the print subsystem is not functional, the scanner does not work.  Sorry!

  Troy

• Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

  Try to add a page to a pages document. It worked until now but just finished page 13 with text and photos and cannot add another page, using macbook pro with El Capitan and the most recent version of the Pages.

  You have placed your beam to insert at the end of your text on page 13 and then apply Insert menu: Page Break? In the v5.6.2, Pages I just add a new page to a section of four pages to this approach.

• I need to scan my macbook pro for the virus. any medium online Apple?

  I need to scan my macbook pro for the virus. any medium online Apple?

  Viruses are made for Windows computers.  Macs are less vulnerable to viruses. Why do you think your Mac virus?

  http://www.reedcorner.NET/MMG/

  http://www.thexlab.com/FAQs/malspyware.html

  Mac quarantine folder: about the alert "do you want to open it? (file quarantine / known malicious code detection) in OS X - Apple support

• OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

  Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

  * I can print to this printer even using another computer Dell laptop running Windows 7

  * I have installed and uninstalled the printer a couple of different

  1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
  2. Using a detection printer 10 Windows "add a printer".

  The results are the same.

  • Never test pages print (no reaction from the printer at all)
  • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

  Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

  "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

  Hi @jhrhilltop,

  Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  It does not resemble drivers for the printer installed correctly.

  Run all the updates of Windows on the computer.

  I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

  Note: Do not connect the USB cable until you are prompted during the installation.
  Go to your Start menu and in the box "search programs and files", type CMD.
  CMD will fill as an option to search above, just right-click on it and "run as Administrator".
  Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
  Then, close CMD and then restart your computer.
  When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
  If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
  Under the administrator account, install the printer software.
  Test the printer.
  To disable the Admin account start at step 1 and type net user administrator / active: No..

  Test the printer.

  Please let me know the result and if there is anything else I can help you. Thank you.

• I have a macbook pro 2009 environment. I can't upgrade to Sierra and I lion. How to move to el capitan since I can't upgrade to Sierra

  I have a macbook pro 2009 environment. I can't upgrade to Sierra and I lion. How to move to el capitan since I can't upgrade to Sierra

  You can go to El Capitan, as you would to Sierra. Download from the App Store. You should be able to do.

• I bought Lightroom 3 and installed on my MacBook Pro via a disk. Later, I upgraded via web for Lightroom 5. My question is how can I install a copy of Lightroom 5 on my new iMac?

  I bought Lightroom 3 and installed on my MacBook Pro via a disk. Later, I upgraded via web for Lightroom 5. My question is how can I install a copy of Lightroom 5 on my new iMac?

  Download, install and activate...

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• I need to reinstall photoshop elements 8 after having problems with my hard drive. I use MacBook Pro and a timemachine. After restoring the program of the Time Machine, I got the error 6 code: a license for this product has stopt working. How can I cancel

  I need to reinstall photoshop elements 8 after having problems with my hard drive. I use MacBook Pro and a timemachine. After restoring the program of the Time Machine, I got the error 6 code: a license for this product has stopt working. How can I cancel it?

  See here:

  Error "Licensing has stopped working". Mac OS

• HP Officejet 6500 E709n prints pink white and sometimes so black printing is selected

  Original title: HP Officejet 6500 E709n series

  Cannot print copies or faxes. Pages come in a pink or white light when you try to copy in black. I did a restore point back a week before it started. Has not fixed the problem.

  Hello

  1. which version of the operating system are you using?

  2 did you do changes on the computer before the show?

  Method 1:

  Try the HP Print and Scan doctor.

  See the following site:

  http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146.

  Method 2:

  See the following site:

  Printer in Windows problems

  http://windows.microsoft.com/en-US/windows/help/printer-problems-in-windows.

  To install the latest drivers, download the utility software to remove the HP software and then install the most recent drivers.

  Step 1:

  Download the utility software on the site mentioned below:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N397.

  Step 2:

  You can download the driver from the below website:

  32 bits:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3795406#N203.

  64 bit:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795406.

  Method 3:

  I suggest you to see the site mentioned below:

  Choose printing options

  http://windows.microsoft.com/en-US/windows7/Choosing-print-options.

  If the problem persists, I'd say you can get a HP support support forums listed below:

  http://h30434.www3.hp.com/t5/Other-Printing-Questions/bd-p/Printing.

• Install HP Officejet 6500 E709n failure - can't see the printer on the network

  My HP Officejet 6500 E709n refuses to acknowledge that he is already on the network a specific IP address and used by other computers in my house. How can I get this software install to work?  I have to let Windows 7 install its own version, which worked (sort of).  I prefer having the center of solutions for scanning, but the HP install software (full version), in contrast to the MS Windows 7 software, can't find the printer on the network, even when I give the software the exact IP address.

  (Yes, I uninstalled all the pieces I had to uninstall in Control Panel by the NSB instructions re-re-re-install software page.)

  Hi rchimes,

  Thank you for the update. If you are unable to get the problem solved after using the doctor print and Scan follow the steps to scrub the software on the computer and then reinstall it.

  First step: clear temp directory

  1. tap folder in the race or search programs and files of field

  2 Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).

  3. proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=MP-77752-2&CC=US&DLC=en&LC=en&os=4063&Product=3795406&sw_lang=

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know what you find?

• Mobile print wireless HP Officejet 6500 (E709n) issues by using a Wi - Fi connection...

  I have a HP Officejet 6500 (E709n series) I can print is no longer my Android device base. I have the latest drivers installed on my Win 7 64 bit Premium edition and have flashed the latest firmware available on the HP site. There was a time there is not if a long time where I downloaded and installed an application from HP from the Android Market, which has helped with my mobile device print to my wi - fi active and configured the HP 6500. My phone broke and I had to re - download and install applications. It seems that HP ePrint home & Biz app is the only option here and what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to stop a year old for a sentence printer support?

  Hello JayyTeee,

  I'm sorry for the problem you are experiencing.

  It sounds as if you print wirelessly from your Android phone on the same network as the printer.

  It is actually different from ePrint.

  The home & Biz app aims mainly to print on the same wireless network.

  If the application is not find the printer, I would do that the phone and the printer are on the same network.

  If they are on the same network, then I would try uninstall and then reinstall the home & Biz from the Android Market app.

• OfficeJet 6500 E709n: Officejet 6500 E709n - 10 Windows - printer automatically a 'break '.

  I had my Officejet 6500 E709n for about 4 + years and use it wireless network with my network router. I upgraded my laptop (Toshiba Satellite) (as of December 2014) 8.1 to win to win 10 this week. The upgrade itself went smooth but I had to update the driver from the HP website. Now, I noticed that when I take my Windows logon, I see a pop-up that my HP printer is paused. I noticed it first last night and again this morning. What gives? I thought about posting this here, first to check if anyone else has noticed this.

  Thanks Waterboy71! Strangely, when I rebooted after posting my question, I don't see the message "Paused". Very strange.

• HP Officejet 6500 E709n: HP 6500 E709n software available many ways, seen on the network, but not added as printer

  I'm having trouble with my

  HP OfficeJet 6500 E709N

  With windows 7 home

  on the wireless network with WEP.

  I downloaded the complete solution (more than 200 MB),
  and installed it. Add a device. On network printers "found."
  It is listed. I insist on the printer, then.

  Run Network Diagnostics, going to Printer Set up,
  Detects the printer (to about 42%), "printer setup does not.

  Retry - same thing.

  Use 'HP printer install wizard for Windows' flashes my printer, and
  a for a second progress bar, then shows: 'your download has been cancelled ".

  Retry, it repeats.

  Use HP Print and Scan Doctor 4.6, product selected HP OfficeJet 6500 E709n,.
  "The comprehensive software solution is not installed on your computer", press "Install Software"
  get flash progress bar, then "failed download."

  Thank you for advice or URL addresses of the software I need in the installers.

  Hey @westmj,

  I have another idea to work around the error "printer installation failed. Can I please you try the following steps.

  1. run the installer as per normal

  2. When you get the error message after your network printer has been detected, you should be able to select 'Next' to continue the installation

  3. Once installation is complete the 'Add a device' icon should be on your desktop

  4. click on the Start menu

  5. Select the devices and printers

  6. in the devices window and printers, if you see your HP Officejet please right click and select 'remove an instrument' or 'Remove'.

  7 click on any device in devices and printers under printers and faxes section just to highlight. Click the print server properties above. Click the drivers tab.

  

  8 search for the driver for the HP Officejet 6500 series. If you select it and click delete at the bottom. In the window Remove Driver and package select Remove Driver only. Click OK. Finally, click apply and then OK in the print server properties window.

  

  9. on the computer desktop, click on the link Add a device that was placed there by the installer.

  10. Please follow the instructions on the screen to install your printer on a network.

  Please let me know if this procedure works for you. Fingers crossed!

• HP Officejet 6500 E709n ink printing - black not printing

  I have a printer HP Officejet 6500 E709n and for some reason the black ink is not printing.  Color cartridges work fine.  I have even changed the black, cleaned cartridge and print head alignment, uninstalled and reinstalled the printer, but nothing solved the problem.  I was wondering if the color management profile has something to do with it.  Help, please!

  Thank you!

  mickicarter wrote:
  

  Tell me how to solve this problem.

  See the post here.