Cannot print the financial dashboard on message of 64 bit windows 7 host computer driver print for 32 bit applications has stopped working

Original title: Windows 7 print driver host for 32 bit applications has stopped working

Hello

In my company, we have a Windows 7 (Professional 64 - bit) computer with installed on financial Edge(32-bit). We have been able to print from this fine machine, but recently we changed a printer of Conan for a Dell 2150cn Color Laser Printer (64-bit driver). Now, when we try to print from financial dashboard, we get the following error:
Host of the print driver for 32 bit applications has stopped working

Problem event name: APPCRASH

Application name: splwow64.exe

The printer is not a network printer, it is physically connected to the machine. In addition, it seems to print very well, if we are not trying to print from financial dashboard. Unfortunitly, once we try to print from financial dashboard, we cannot print from something else. In addition, financial dashboard can sometimes print (this is rare). I uninstalled and reinstalled, using the drivers that came with the CD (tried to download through the Dell website, but Windows seems to hate this driver)

Hi IToccrra,

1. the computer is in a domain environment?

2. who is the provider of the financial advantage program you're talking about?

Method 1: Try to print in clean boot

See the following site:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135.

Note: to set the computer back to start normally, use the step 7 in the same link.

Method 2: Run the printer Troubleshooter

See the following site:

Open the printer Troubleshooter

http://windows.microsoft.com/en-us/windows7/Open-the-Printer-troubleshooter.

Method 3: update the printer driver

See the following site:

Updated a hardware driver that is not working properly

http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isn ' t-work correctly.

The details of the error are telling us that the accident occurred when the host of the 32-bit printer driver tries to use the printer. Apparently, you are trying to print from is a 32-bit program, and is not able to use 64-bit print drivers correctly. I would also ask that you contact the vendor of the software (from when you try to print) to check the issue.

Tags: Windows

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