Cannot print the web page using Mozilla

Hello!

I hope someone can help us!  We just bought a printer HP all-in-one Officejet 6500 E709n series.  It is connected running.  We can print web pages of Internet Explorer and can copy and scan.  However - we do not like to use Internet Explorer.  We use Mozilla Foxfire.  (For security). The printer will not print web pages when we use Mozilla.  We assume it has something to do with maybe a firewall connected to Mozilla, but we do not know how to get around that.  Can someone help us with this?  Thank you very much.

Blessings,

Elaine P.

Your problem could result in requesting the addition of HP Smart Web Printing browser attempts to load for an older version of firefox, the latest version of Firefox 3.6.3 detects add it in and disables it.

If this is the case, you can upgrade to the latest version of Firefox or uninstall HP Smart Web Printing from the control panel.

I hope this helps.

Tags: HP Printers

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