Cannot re - install drivers for Officejet 7210 all-in-One

Any ideas on how I can get the drivers to re - install?

Windows 7 has been corrupted, so I reinstalled Windows to the factory image. I'm now reinstall all programs but used to install printer drivers. They installed fine when I got this PC from office in December 2009. I get the following message.

------------------

This software cannot be installed using the command "run under...". ». The installation cannot continue until this is resolved.

Action required: click Cancel to exit this software installation. Sign out and then sign in as a user with administrator privileges. (Contact your system administrator for more information.) If there is no system administrator, ask the primary user of this computer installation software. Restart the installation by removing and re - insert the installation CD.

------------------

I run the installer as administrator, tried it in Compatibility Mode for XP and Vista, verified box "Run as Administrator", etc. etc. Nothing works - I still get the same message.

I have all the Windows updates.

I downloaded drivers from the HP website. The file is "rub_w01_Americas_Euro1.exe".

The product name and number = Officejet 7210 all-in-One printer

Operating system = Windows 7 Home Premium

Any suggestions on how to get this re-installed?

Well, who seems to have been the solution. Initially, I did a search on the HP website for the printer driver for the printer, and this original file was the one I pointed. It was also the same the original file that I had since my first installation of the printer two years ago - I looked on the HP site this time just in case the driver has been updated.

However, I tried the file you said and it works beautifully. The printer software interface is completely different and there is this new "Solution Center" application that has been installed - so I assume that HP has re-written the driver and software package around, including the installation package.

I'm puzzled why HP research could point me to an incorrect file.

I'm still puzzled as why the original file that I used to install the drivers for printer two years ago is no longer works on my PC.

In any case, thanks for the idea. I don't know how you find the file, but it worked.

Tags: HP Printers

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