Cannot read a DVD

Similar Questions

• HP CDDVDW TS - T633P SCSI CdRom - cannot read SOME DVD

  PC is a Touchsmart 600-1000 t, Windows 7

  DVD Player cannot read some DVD.  Completed all the 8 steps in "Drive cannot read disks (Windows 7)" on the HP site.  A ran HP "Hardware Diagnostic Tools" (linear CD search Test"and it passes on some DVDs and returns"No Media"on the other.)  Very old CD "Office for WIndows 95" and a few new DVDs (HP Officejet 6500 has more) past, but more brand new DVD and DVD written on the same computer is not detected.   Those who lack of DVD also will not autorun on my PC.  These same DVD which failed on my PC is read fine on my old Windows XP laptop.

  Strongly suspect one slightly out of the drive of alignment that must be replaced.  Ideas before ordering a replacement?

  Hello

  Check the automatic run settings in the control panel. Ensure that the measures to be taken when optical media are inserted represent the media format type that you create.  You can check the box at the top to use AutoPlay for all media types, then select the action for the particular media format.  Be sure to save the changes.

  You can also consider using Imgburn to read and write to check some media to see if you actually have some hardware issues. ImgBurn will also appear to what types of media are acceptable for the optical drive.

  It is also possible that the media you use is of a lower quality.  I prefer the Verbatim. It cost more but I've never had a problem with Verbatim.

  If your PC is under warranty then contact HP support. HP support number is 800-474-6836 or 800-HPINVENT or online here.

• I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again?

  I bought windows 7 in a store, but my windows xp cannot read the dvd. can I download 7 and use the product key, rather than buy it again? I bought an old compaq desktop computer, and I want to update.

  It's probably too late because you have unsealed the package, but as you have relatively minor glitch of the material do not have a DVD player, did you use the (free) Windows 7 Upgrade Advisor to determine whether your computer hardware is capable of running Windows 7?

• Carpet * a UJ-830 cannot read/write DVDs on Equium L10

  Hi, I have a laptop Equium L10. My DVD RAM mast * a UJ 830 cannot read/write to DVD discs. But it can read and write CDs.
  I have installed the latest driver but no luck. Any suggestion will be appreciated.

  This problem appears since day one?

  I ask because it looks like a hardware malfunction, to me it seems that the lens can not calibrate properly and that's why the drive can read and write DVDs.
  What burning software do you use?
  For the most part a burning like Nero program provides an error message if the burning process failed

• Cannot read CDs/DVDs, get the error "file does not have a program associated with it for this task" under XP

  Cannot read a cd or dvd to print

  Hi WayneMarkland,

  ·         What happens when you try to play an audio CD?

  ·         How do you print DVDs?

  ·         When exactly do you get the error message?

  I suggest trying the Microsoft Fixit and/or manual steps from the following links and check if it helps:

  Diagnose and repair Windows files and folders problems automatically

  You receive an error message when you try to start a program that has the an.exe file name extension

  How to change or choose the program that starts when you double-click a file in Windows XP

  I hope this helps.

• Portege M500 - cannot read overburned DVD + r

  Hi all

  running a Toshiba Portege M500, WXP SP2, the v3.30 BIOS Home
  Matsu * a DVD-RAM UJ-842 drive with firmware 1.01.

  My problem is that the drive will not read overburned DVD + r - reports "disk may be corrupted or using a format that is not compatible with windows."

  Discs read fine on desktop (Sony DRU-810 has, 1.0E firmware), IBM Thinkpad Combo drive, and sweep good PIE/PIF graphics. So I think it's a compatibility issue with the player on the Toshiba firmware. I rarely overburn by more than 30 MB, so there is a lot of writing on the left surface.

  Any chance there is an updated firmware that improves compatibility of the player on the Toshiba?

  See you soon,.
  C.

  Hello

  I put t know if the firmware update will help you but generally it s not the best idea to burn on the media.
  Drive hard internal don t support each CD or DVD and in my experience the reader on the portable internal lens is more sensitive than on external drives.

  In my opinion, you should try to burn data to DVD + R properly and not overburn

• Cannot read some DVD - RW2 on Satellite P10

  Hello world

  a friend send a dvd of my marriage. It's a DVD-RW2. With my Satellite P10, I can't read the DVD. It is not recognized. The Forum of the internet, I read that I should update my DVD - ROM drive firmware, to be able to read this format of DVD.

  I downloaded the new firmware on the Web from Toshiba site. When I try to run it, my computer crashes with blue screen and doesn't want to restart. I have to restart Windows with the last good configuration. I can't update the firmware of the DVD-ROM.

  Can someone help me?

  My configuration:
  OS: Windows XP Home Edition with SP2
  Computer: Satellite P10 853 (PSP16E-0EKC9-EN)
  Real DVD - ROM Firmware: Revision of the SD - R6112 1031
  Firmware DVD - ROM target: review SD - R6112 1033

  Hey Buddy,

  Visit this link for an update of the firmware, maybe you can flash your drive with the updates of this site:
  http://Forum.RPC1.org/dl_all.php

  I Don t know if the updates from toshiba are buggy or something but to give this site above to try, maybe it works...

  Welcome them

• Cannot read the DVD with Windows Media Player

  Running WIndows Server 2008 R2.  Desktop experience is responsible.  In my view, that it includes Windows Media Player V12.

  Try to play the DVD.  The message "setting resolution".  Setting resolution does not help.

  Installed K-Lite Codec Pack full.  Get the same message on the resolution setting.  Uninstall K - Lite Codec Pack now I get ' WMP cannot play the DVD because no compatible DVD decoder is not installed on your computer.

  I'm a novice and dangerous, so no "step-by-steps" would be greatly appreciated.

  Hi MarkMann,

  Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for Windows Server on TechNet. Please post your question in the TechNet Windows Server forum.

  http://social.technet.Microsoft.com/forums/en-us/winservergen/threads

  I hope this helps.

• Error - Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Cannot read any DVD.

  Original title: unable to play any DVD

  "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

  I tried to update all the drivers but the problem persists

  Hi Neil,

  1. have you made any hardware changes or software on the computer before this problem?

  2. what version of windows Media Player do you use?

  You can follow this link & check if the problem persists.

  Windows Media Player Error Message help

  
  Reference: How to troubleshoot issues that occur when you play a DVD in Windows XP?

  Hope the helps of information.
  Please post back and we do know.

• DVD Player cannot read the DVDs (but can read busy DVD)

  Hello

  I have Hp Pavilion dv6-6140us, a 64-bit engine and is running windows 7... I wanted to burn the iso of windows 8, but my dvd player is not able to read blank dvd, but it can read the non-empty disc and can also play movies... Please help... want to try to win 8 preview release

  Hello

  Follow these steps to reinstall the Beats Audio interface.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp52501-53000/sp52658.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are done, reboot the laptop and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  When this has completed, restart the computer again.

  Kind regards

  DP - K

• Satellite A20-130: SD-R2412 cannot read that DVD burned in some optical drives

  Hello

  I have a laptop Satellite A20-130, running Windows XP and Ununtu Dapper in a double score. My 2nd laptop is not a Toshiba. When I burned the DVD (DVD + R) with my laptop Toshiba no and played against them in my Satellite everything has worked well.

  However, when I bought a new optical drive for my 2nd my Toshiba laptop suddenly stopped playing DVDs burned in this new optical disc (I was using exactly the same brand of disc and the same format - DVD + R). I tried the old DVD (those burned in the laptop before that material from the optical drive has been upgraded) and they can still read perfectly well.

  This problem applies to both Ubuntu and Windows XP. Computer support portable 2nd said that sounds like a problem of firmware with my Toshiba. I updated the driver for my optical drive Toshiba R2412 SD (which according to the manual of the leader, seems to fix a DVD-Ram compatibility issue). Now the reader occasionally reads some of the new DVDs burnt (after doing lots of noise and waiting for ages), but more often that not, I get an error message saying that the device cannot be read, because the format is wrong or the device needs to be formatted.

  This computer non-Toshiba laptop read DVD, it burns using the optical drive improved perfectly.

  Hello

  Satellite A20 is old enough laptop model, and after intensive use, it may be that the disc is more sensitive. If all this happens occasionally there no explanation just why this happens.

  I know it's pretty boring, but I don't see any magic solution. In the end, you should test with new disc.

• Cannot read the DVD player.

  Hello

  I have a laptop Compaq Presario A900. Currently, the DVD player does not work properly. After reviewing the Device Manager, the DVD drive reports the following error: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ». I tried to uninstall the DVD device in the Device Manager and rebooted the computer. After that he tried to reinstall the device, I get the same error message. Any ideas on what needs to be changed in the registry to re - activate the DVD player?

  Thank you

  Hello Mike and thank you for your suggestion. Unfortunately, it still does not work properly.

  My laptop running Windows Vista and the product is of # A931NR.

  I ran and installed the VISTA MS Fix It utility, as you suggested. He filled the diagnoses and recommended to reinstall the CD/DVD driver. However, the reader does not always show upward under my computer and Device Manager still says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

  It seems to be a problem in the registry that prevents the CD/DVD drive to correctly seting is placed in the system.  You have any other suggestions? I really appreciate it.

  MAJESTIC

• cannot read CD / dvd

  Equip computer dvd nothing happens and cannot enforce.  just moved so had to have computer hooked up again

  If you open your dvd playing software, then navigate to the disc in your dvd player, can you manually to play?

  If it appears at all, then it could be the drive of dvd at fault.

  If it does not, then it's just the fact that it does not automatically open the software.

• Cannot read a dvd with windows media player

  Cannot play dvd's with windows media player or media Center, am running windows 7 Home premium 64 bit on a new machine. Have installed the codecs, but no luck, have the wristmaster great samsung that uses the latest windows drivers. I can listen to music and view photos

  Operating system: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm. 090713-1255)
  Language: English (regional setting: English)
  System manufacturer: MICRO-STAR INTERNATIONAL CO., LTD.
  System model: MS-7529
  BIOS: Default system BIOS
  Processor: Intel (r) Core (TM) 2 Quad CPU Q8200 2.33 GHz (4 CPUs), ~2.3GHz
  Memory: 4096 MB RAM
  Available OS memory: 4096 MB RAM
  Page file: 1364MB used, 6824 MB of available space
  Windows Dir: C:\Windows
  DirectX version: DirectX 11
  DX setup parameters: not found
  DPI setting: Using System DPI
  System DPI setting: 96 DPI (100%)
  DWM DPI Scaling: disabled
  DxDiag Version: 6.01.7600.16385 64 bit Unicode
  DxDiag previously: crashed in the information system (step 4). Re-run DxDiag with the command line parameter 'dontskip' or choose to not to ignore when you are prompted to collect information could result in DxDiag getting this information

  ------------
  DxDiag Notes
  ------------
  Display 1 tab: No problems found.
  Sound tab 1: No problems found.
  2 Audio tab: No problems found.
  Input tab: no problems found.

  --------------------
  DirectX Debug levels
  --------------------
  Direct3D: 0/4 (detail)
  DirectDraw: 0/4 (detail)
  DirectInput: 0/5 (retail)
  DirectMusic: 0/5 (retail)
  DirectPlay: 0/9 (detail)
  DirectSound: 0/5 (retail)
  DirectShow: 0/6 (detail)

  ---------------
  Display devices
  ---------------
  Card name: NVIDIA GeForce 8500 GT
  Manufacturer: NVIDIA
  Track type: GeForce 8500 GT
  DAC type: Integrated RAMDAC
  The device key: Enum\PCI\VEN_10DE & DEV_0421 & SUBSYS_047B10DE & REV_A1
  Memory display: 2797 MB
  Dedicated memory: 1005 MB
  Shared memory: 1791 MB
  Current mode: 1680 x 1050 (32 bit) (60 Hz)
  Name of the monitor: generic PnP monitor
  Monitor model: W2242
  Monitor ID: GSM5677
  Native mode: 1680 x 1050 (p) (59,883 Hz)
  Output type: HD15
  Driver name: nvd3dumx.dll, nvwgf2umx.dll, nvwgf2umx.dll, nvd3dum, nvwgf2um, nvwgf2um
  The driver file version: 8.17.0011.9562 (English)
  Driver version: 8.17.11.9562
  DDI version: 10
  : Model WDDM 1.1 driver
  Driver attributes: Final retail
  Driver Date/size: 11-21-2009 04:34:54, 11775080 bytes
  Would be WHQL logo: Yes
  Date stamp WHQL:
  The instrument identifier: {D7B71E3E-4761-11CF-3456-70241FC2C535}
  Vendor ID: 0x10DE
  Device ID: 0 x 0421
  SubSys ID: 0x047B10DE
  Revision ID: 0x00A1
  Strong name of the driver: oem2.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section009:8.17.11.9562:pci\ven_10de&dev_0421
  The driver rating: 00E62001
  Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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  D3d9 Overlay: support
  DXVA-HD: support
  DDraw status: enabled
  D3D status: enabled
  AGP status: enabled

  Hello

  Welcome to Microsoft Windows 7 answers Forum!

  Could you please answer these money questions?

  (a) could you tell us what happens when you play the dvd?

  (b) how do you try to play the dvd?

  (c) you receive an error message?

  (d) do you have the latest changes the software on your computer?

  (e) have you tried the dvd in another computer?

  Please get back to us with answers, so that we will be in a better position on this issue.

  However, if you want to solve this problem, you can follow the link below to run the troubleshooter to Open the troubleshooting Windows Media Player DVD Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter

  Thank you, and in what concerns:

  I. Suresh Kumar-Microsoft Support.

  Visit our Microsoft answers feedback Forumand let us know what you think.

• Error Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) Cannot read CD/DVD

  Original title: Acer laptop DVD drive missing

  Hello

  I have an Acer Aspire 5740 G computer laptop running Windows 7. When I tried to play a movie today, it did not work. The green light on the drive of CD flashed several times then stopped and all was silent. I opened my computer and saw that the CD/DVD drive wasn't listening it. I then opened by Device Manager and the two things under CD-ROM/DVD-ROM readers had a yellow triangle and an exclamation point on them.
  One thing has been called; SVI 2ZGTAB8HQ7G5 SCSI CdRom Device
  The other thing was called; TSST Corp CDDVDW TS-L633C
  I clicked on both and saw the message; "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »
  The last time I used the CD player a burn a disc over a month. I used Microsoft Fix It but it says to remove the drive and plug it in somewhere else, and I can't really do this because it's the only drive on the laptop and I'm worried I might break if I go out there with force. Can someone help me? I would really appreciate it.

  Hello

  1. what Microsoft FIXIT did you use exactly?

  2 did you a recent software or changes to the material on the computer?

  I suggest you try the steps mentioned below.

  Method 1: Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  I also suggest you run the FIXIT from the link below and.

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 3:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  You can run the FIXIT or you can try the manual steps and check.

  To do: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  Back up the registry

  http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

  Method 4:

  Re-install the drivers DVD

  Completely uninstall the DVD drivers from Device Manager, and then install the latest drivers for your computer.

  Open the Device Manager.

  Once the drivers are completely uninstalled, download the latest drivers from the manufacturer of the computer.

  http://support.Acer.com/us/en/product/default.aspx?tab=1&modelId=1878

  Hope this helps and keep us posted.

• BDP-s360 cannot read a DVD forma software Sony Vegas

  I have a Sony bravia TV, a player of DVD Sony bdp-s360, the DNA Sony Vegas movie studio 11. I made a video in the Sony software and registered as a blu - ray (m2ts format) format. I have it engraved on a DVD and put the DVD in the Sony blu - ray player. The display shows ' data BD / data in local storage will be deleted "and I do not see how to get the DVD to play.

  Help, please!

  I understood that!

  There are 2 types of records produced by computers - video discs and data discs.  The Sony Blu - Ray player needs a video disc.  I used a free application called DVD Flick to take my video in the AVCHD format data file, and convert it to the format of the DVD player needs.  This includes creating a directory called "VIDEO_TS" and fitness of the data in particular file files that the DVD player can read.

  I think that the support of Sony should have known this, so I'm posting here for the future use of people who have the same problem.