Cannot read a rented movie

so I rented the 99 c on iTunes rental, after that it finished downloading, it will not play.

It does nothing, but 24 hours I am suppose to have to watch it count down (currently at 22 hrs left).

I have the latest version of iTunes (version 12.4.3.1) and my macbook is up-to-date with all the updates.

I have several movies bought from iTunes, and I've never run into any problems.

Same question.  I recently bought a new MacBook Pro & today is the first time I tried to watch a movie in iTunes.  Purchased or rented movies will play.  I, too, only have a black screen with only the controls (rewind, pause, reading, etc) visible.  No chapters listed, just the cover of the movie at the top + names of administrators.  Was on the phone with Apple Care for 2 hours and they could not understand.

When the Senior Adviser, I was speaking with iTunes contacted for credit, told him they were aware of the problem and working on it.  He said that there is a problem with some Macs, but not other Apple devices.

Strange that iTunes would have not contacted Apple Care technical support to let them know about the issue.  Also, before I spoke with the Chief Adviser, I was talking with someone else to Apple Care, who had also made contact with iTunes to try to resolve the problem by return the video rental for me and it has not been said on the issue.

It was about 3 hours ago.

Advise senior said that she would send me a mail with my # case and contact information so I could follow, but she didn't.  She took my phone #, so if all goes well, she will call to let me know when the problem is solved (not holding my breath however).

Tags: iTunes

Similar Questions

  • Renting movies itunes = wheel rotation of death

    I can't rent movies in iTunes on ATV 4th gen, last TVOS.

    I can read movies that I bought. But if I try to hire new ones, I get the spinning wheel forever.

    The only way I can do it is to rent the movie on my iPhone and mirror play back for the apple TV: but must download the whole film before you start that does not help with the wife acceptance factor.

    I logged on and in iTunes, without change. Restarted several times ATV.

    I went back to wifi to ethernet, which was tabled during sleep, but no help.

    It must be your Internet connection.

    I rented a movie last night and it was very well without my TV behind 4.

  • Satellite U300 - CD/DVD drive cannot read disks

    My CD/DVD drive does not work.

    It can be heard at work (or maybe working), but it cannot read the discs - music films or niether. The 'properties', says the disk is full, but can not read the contents. Neither is it give details of the content.

    If I run iTunes or Real Player, suffice to say it is a blank disc in the drive and told me to get ready to burn to a disc. But in his own info says that the disc is full! Windows XP sees the drive in 'Properties' and said that it is complete, but does not display the contents of the disc. Devices, said the drive (type HL-DT-STDVDRAM GSA-U10N) "working properly".

    I have turned off the HDD (software protection movement) protection because he stirs a warning whenever the unit darn picked. I tried to use the drive with it on and outside. My computer is 18 months old (I think), but this problem has existed for a year and gets more and more frustrating.

    Help please.

    Hello

    You can find enough son here in the forum about problem of CD/DVD disc then please use the search function of the forum first.

    I founded an interesting thread for you you need to check:
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=162032

  • Cannot copy file: cannot read the source code or drive WINDOWS XP

    I'm trying to transfer pictures on my old XP computer on an external hard drive.  After performing a backup on the drive hard seagate WD I went looking for pictures on the external hard drive, and they aren't there.  I went back on the XP machine and tried to copy the files to a CD but I get the message cannot copy file: cannot read the source code or the player.  I can open images but cannot move it to another folder or copy and paste pictures anywhere.  The photos are saved in an outdated version of microsoft's digital imaging software.  Help, please.

    Hello

    (1) is the specific question of the images?

    (2) where the images are on the computer?

    You can try the following methods and check the status of the issue.

    Method 1:

    Configure the computer to clean start State to check software conflicts. See the following link on how to configure Windows XP to start in a "clean boot" State

    http://support.Microsoft.com/kb/310353

    Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 4 of the above article.

    Method 2:

    If the problem is specific to the pictures folder, then it might be a problem with permission. You can try to take ownership of the folder and check if you can transfer it. read the following article.

    How to capture a file or a folder in Windows XP?

    http://support.Microsoft.com/kb/308421

  • cannot read the source file or disc for install.wim when file copying.

    I'm doing a windows 7 bootable from a USB key, and when copying files every thing goes more except for the install.wim

    I get the error message "cannot read the source file or disk.

    I checked there is enough space on the disk, and I also tried copying from disk to my office, same question.

    I tried using the command line to move the file and get an "Access denied" error message, which I believe is the root cause as to why I can't move the file in the first place.

    Hello

    try to run the System File Checker.

    Here is the link:

    http://support.Microsoft.com/kb/929833

    It will be useful.

  • Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk.

    Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk" HELP me PLS
    I'm going crazy because of this

    Hello

    1. What is the format of the file system on the external hard drive?

    2. are you able to copy or move files into the computer?

    You can follow the suggestions mentioned below and check with the question.

     
     
    Method 1:Delete CCG, prefetch files.
     
    Step 1: Delete Temp files

    (1) open the window run (Windows key + R)

    (2) type %temp%, and then press ENTER

    (3) delete all Temp files in the Temp folder
     
    Step 2: Delete Prefetch files

    (1) open the window run (Windows key + R)

    (2) type %temp%, and then press ENTER

    (3) delete all files in the Prefetch folder.

    Method 2: Run the tool (SFC.exe) System File Checker, try to copy the files and check.
     
    Follow the form of measures the following link: http://support.microsoft.com/kb/929833
    Method 3: Run the check disk then try to copy the files and check.
    Note: If bad sectors are found in the hard drive then it could try to fix this particular sector. If you have any data on that, it can get lost.
     
     
    I hope this helps!
  • Windows Media Player 12/Windows 7; Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support.

    Why my computer says "Windows Media Player cannot read the Blue Ray Disc. The disk has been created in a way that the player does not support "?  I have Windows Media Player 12 and it comes a new movie.  I can play other discs blue ray on this computer, but not this one.  Is there an update that I'm missing or a codec I need?

    Thank you

    This new film format is not supported by Windows Media Player, here is a link on how to play a dvd on windows media... player and codecs...

    http://windows.microsoft.com/en-us/windows7/Play-a-CD-or-DVD-in-Windows-Media-Player.

    If you can not play... try using third-party codecs, but at your own risk :D

    Hope this helps you :)

  • All the pdf I downloaded on my desktop (Windows 7) suddenly "disappeared" and I can open and view, but cannot remove them or move them to another file.  When I try to delete, I get a messge saying my trial has expired and he wants me to have

    All of the pdf files I've downloaded on my desktop (Windows 7) suddenly "disappeared."  I can open and view them, but cannot remove them or move them to another file.  When I try to delete, I get a message saying my trial has expired and he wants me to buy which I can't do because I don't have a serial number to put in. What happened to the "free" Adobe Reader I thought I had?  How can I get these PDF files to become mobile?

    You (or someone) downloaded the free demo of Acrobat Pro, a little more than a month. If you use this software $20 / free months instead of drive for a month. If you don't want to buy it, now you must uninstall it and go back to the use of Acrobat Reader.

  • FRM-40010: cannot read the form

    Hi all.
    I have a question, I have just compiled my forms on my pc, then I needed to move it to the production server of my client, but I get this error, it is my case:

    my PC:
    Windows xp sp3 x 32
    WebLogic server 10.3.4 x 32
    formulas 11.1.1.4 x 32
    result = MyForm.fmx


    client server:
    Windows 2008 standard x 64 server
    WebLogic server 10.3.4 x 64
    JDK x 64
    formulas 11.1.1.4 x 64
    result = FRM-40010: cannot read the form

    According to the MOS, (ID 299938.1)

    You can also move a FMX created on 32-bit Unix to 64-bit Unix.

    He said about based on unix S.O., did not say that windows o.s. on

    so my question is: is this my problem? even if they do not mention windows?

    Thank you.

    Yes, a form compiled with 32-bit platform must be recompiled against the same platform.eg. production Server 32-bit.

    Therefore, if the production is 64-bit, all forms must be compiled against Production Server 64-bit otherwise you'll receive this error.

    Hope this helps,

    Kind regards

    Amatu Allah.

  • How to open coloring that I downloaded to get to the final cut pro with it says: "cannot read the dictionary of the application or extension because it is not scriptable?

    Whenever I try to download the dyes or open, something pops up saying: "Cannot read the dictionary of the application or extension because it is not be scriptable." This has happened and I need to get it resolved. Help, please.

    What are pigments? What file format is it? Cam post you a screenshot of the window of information for it?

  • iTunes cannot read the contents of the iPhone "iPhone 6 more»

    Please help because I can not backup my iPhone 6 Plus for my iMac and iTunes asks me to wipe it.

    When I connect the iPhone 6 Plus for the cable of the lightning, he says this: -.

    "iTunes cannot read the contents of the iPhone" IPhone Steve 6 + ".." Select the summary in the iPhone preferences tab and click on restore to restore the iPhone to factory settings. »

    The last back up, I've done was there a little more than 12 months and is an older version of iOS also so if I do a restore of the backup, it will be bad and lacks important information.

    Since then, I upgraded my iMac to El Capitan and updated my iPhone to iOS9.3.2 (just be updated to 9.3.3 now)

    System & software Specs are as follows:

    iMac 27 "V10.11.6 El Capitan (15G 31)

    iTunes V12.4.2.4

    iOS9.3.2

    Any help would be thank you very much.

    Please see the comment by David Lewis21 in this discussion of the CSA. I have not tested its solution, I can't vouch for it, and I have no other information. Try at your own risk. If you don't want to take that risk, I suggest that you contact the Apple Support.

  • iTunes cannot read the contents of the iPod

    On a model MC540LL/A iPod running iOS 6.1.6 I get this alert:

    iTunes cannot read the contents of the iPod "IPod of Carl Carlson". Go to the summary in the iPod preferences tab and click on restore to restore the iPod to factory settings.

    There is no summary tab or the restoration.

    I have

    Restore all settings

    Erase content and settings

    along with several others that appear irrelevant.

    Which is appropriate?

    Thank you

    Connect your iPod to your computer and restore via iTunes

    Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

    You can then restore the backup:

    To restore backup see:

    Restore your device from an iCloud or iTunes backup - Apple Support

    https://support.Apple.com/en-us/HT204184

    If you restore from a backup of iCloud apps will be automatically downloaded. If you restore from backup iTunes, applications and music must be in iTunes since synchronized as music media library and apps are not included in the backup of the iOS device what iTunes does.

    You can re-download most of iTunes purchases by:

    Download after purchase from the App Store and iTunes Store iBookstore

    https://support.Apple.com/en-us/HT201272

  • MacBook 2016 cannot read an My Passport Slim external

    Hello everyone

    My new 2016 MacBook has only a single USB - C port that connects to Western Digital My Passport Slim disk external DRIVE via a USB HooToo multiport adapter.

    OS X in it just cannot read HARD drive even through it will make a sound when connected via the hub.

    I first thought the HARD drive has a problem, but then when I run EaseUs Partition Recovery Disk, it does not read the partition of the HARD drive either.

    The HARD drive makes too much noise.

    I find having just a USB - C which acts as a power port and can be multiplied by an incredibly awkward adapter.

    But first and foremost, I have to get the HARD drive to show up in OS X.

    What are the best ways to make it happen?

    Any advice would be appreciated.

    Thanks as always

    Here is a link to another discussion indicating that others have similar problems. Two posters seem to have solved the problem by upgrading to the latest version, 10.11.5

    Apple also noted that some external hard drives G Drive do not work with the adapter. Since Apple may not have tested each other drive that I wonder if there are other materials with the same problem. It seems that the issue has been the port USB - C does not provide enough power to run the command. Is the HooToo adapter connected to a power outlet? Is anything else connected to the card "multi-port".

    WRG

  • How to get around a fake "cannot read itunes library.itl?

    I have a Windows 7 laptop I want to back up the same on a Windows laptop 8.  Should I bring all the files on the Windows 7 laptop to Windows 8 laptop computer including my music/itunes and program/itunes files.  It has worked for years.  All of a sudden I get a message when you go to itunes on the laptop computer of Windows 8 that say 'cannot read itunes library.itl because it was created by a different version.'  This is different from the case referred to the support forum where people want to deliberately use an earlier version of itunes.  I want to use on the laptop Windows 7 and Windows 8 for the latest version of itune laptop.  To make sure that I have request for updates on two laptops from itunes and received responses that I already have the latest version installed on two laptops.  I can access itunes on the Windows 7 laptop, but not Windows Mobile, 8.  How to get around this indication false error on my laptop Windows 8?   I have the latest version and the itunes and all files have been created using the most recent version.

    You have identical versions of iTunes on both machines?  The two latest updates of iTunes (12.3.3, 12.4.0) have included both updates of database for the latest library files can only be read by older versions.

    How are you "Portage" your library data?  The error message may indicate a corrupt library file.

    Also note that you should not try to replicate the folder iTunes program between computers - there is a high risk that the results will be unpredictable, especially since you're moving between two different editions of Windows.  There is really no need to do this - there is no data stored within the hierarchy of program files, who wanted to be replicated on several PC.

  • Satellite Pro U200: DVD - RAM cannot read media

    Greetings

    I have a problem with a carpet * a DVD-RAM UJ 8425 in my notebook U200.
    When I insert the CD or DVD in the engine, it cannot read the media.
    The engine starts and runs disc twice or three times, then turn of.

    I have this laptop for 2 months, and only since yesterday, I have this problem.
    In Device Manager it is shown in working order,
    I have change the driver but it's still doesn't work...

    Can you help me to find out where is the problem?

    Hello

    It will be interesting to know does this happen with all sorts of data on the disks. Try checking Autoplay options in the ODD properties.

    By the way: you can see the contents of the disc in Windows Explorer?

Maybe you are looking for