Cannot read or write on CD or DVDs___

Hi, I had this problem for over a year and still given up on finding a solution, but it's time to get finally solved the problem. I have a Sony Vaio laptop, and when I try to read a CD or a DVD in Windows Media Center says "Windows Media Center cannot detect a video DVD in the DVD - ROM drive. Insert a video DVD into the drive."

Thank you

Lori

Hi landsranch,

Also, please see the following article some troubleshooting on your question:

http://support.Microsoft.com/kb/982116

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • A 'ATAPI DVD A DH16A1L"installed in my computer DVD cannot read or write DVDs

    A 'ATAPI DVD A DH16A1L"installed in my computer DVD cannot read or write DVDs. Please help me solve the problem.

    Your question has been moved to a more appropriate forum. Please provide more information.

  • error during the installation of SP3 for windows xp-"cannot read or write to database"

    I have windows xp and when I try to install sp3 I get a message saying "cannot read or write from database" and stops the installation.

    How long the machine was not installed SP3?
    (It could be infested/infected/etc.)

    In any case, what I suggest is to prepare the machine for the update...

    Chancing some repetative tasks... Maybe just do the following:

    Search for malware:

    Download, install, execute, update and perform analyses complete system with the two following applications:

    Remove anything they find. Reboot when necessary. (You can uninstall one or both when finished.)

    Search online with eSet Online Scanner.

    Do a house cleaning and the dust of this hard drive:

    You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

    Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

    If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP...
    http://www3.TELUS.NET/dandemar/spack.htm
    (Especially of interest here - #4)
    (Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

    You can run disk - integrated into Windows XP - cleanup to erase everything except your last restore point and yet more 'free '... files cleaning

    How to use disk cleanup
    http://support.Microsoft.com/kb/310312

    You can disable hibernation if it is enabled and you do not...

    When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don't use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

    -Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
    -Select the Hibernate tab, uncheck "Activate the hibernation", and then click OK. Although you might think otherwise, selecting never under "Hibernate" option on the power management tab does not delete the hiberfil.sys file.
    -Windows remove the "Hibernate" option on the power management tab and delete the hiberfil.sys file.

    You can control the amount of space your system restore can use...

    1. Click Start, right click my computer and then click Properties.
    2. click on the System Restore tab.
    3. highlight one of your readers (or C: If you only) and click on the button "settings".
    4 change the percentage of disk space you want to allow... I suggest moving the slider until you have about 1 GB (1024 MB or close to that...)
    5. click on OK. Then click OK again.

    You can control the amount of space used may or may not temporary Internet files...

    Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB...

    -Open a copy of Microsoft Internet Explorer.
    -Select TOOLS - Internet Options.
    -On the general tab in the section 'Temporary Internet files', follow these steps:
    -Click on 'Delete the Cookies' (click OK)
    -Click on "Settings" and change the "amount of disk space to use: ' something between 64 MB and 128 MB. (There may be many more now.)
    -Click OK.
    -Click on 'Delete files', then select "Delete all offline content" (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
    -Once it's done, click OK, close Internet Explorer, open Internet Explorer.

    You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

    CCleaner (free!)
    http://www.CCleaner.com/
    (just disk cleanup - do not play with the part of the registry for the moment)

    Other ways to free up space...

    SequoiaView
    http://www.win.Tue.nl/SequoiaView/

    JDiskReport
    http://www.jgoodies.com/freeware/JDiskReport/index.html

    Those who can help you discover visually where all space is used. Then, you can determine what to do.

    After that - you want to check any physical errors and fix everything for efficient access"

    CHKDSK
    How to scan your disks for errors* will take time and a reboot.

    Defragment
    How to defragment your hard drives* will take time

    Cleaning the components of update on your Windows XP computer

    Download and run the MSRT tool manually:
    http://www.Microsoft.com/security/malwareremove/default.mspx
    (Ignore the details and download the tool to download and save to your desktop, run it.)

    Reset.

    Download/install the latest program Windows installation (for your operating system):
    (Windows XP 32-bit: WindowsXP-KB942288-v3 - x 86 .exe )
    (Download and save it to your desktop, run it.)

    Reset.

    and...

    Download the latest version of Windows Update (x 86) agent here:
    http://go.Microsoft.com/fwlink/?LinkId=91237
    ... and save it to the root of your C:\ drive. After you register on theroot of the C:\ drive, follow these steps:

    Close all Internet Explorer Windows and other applications.

    AutoScan--> RUN and type:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select 'Run'). --> Click on NEXT--> select 'I agree' and click NEXT--> where he completed the installation, click "Finish"...

    Reset.

    Now reset your Windows with this FixIt components update (you * SHOULD * use the aggressive version):
    How to reset the Windows Update components?

    Reset.

    Download here all the SP3 Setup file: Windows XP Service Pack 3 Package of Network Installation for developers and information technology professionals and save it to the Office of the administrator of the user account on the computer in question.

    Reset.

    Double-click the installation file downloaded in step above and follow the instructions.

  • My CD/DVD drive cannot read or write media.

    I get a message to insert a disc, but it is already in it.   When I reinsert the disc, I get the same message.

    Hello

    Looks like the drive has a problem, possibly a cleaning disc might help if he and the
    below are questionable solutions to what sounds like a hardware problem.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • My CD or DVD drive cannot read or write media

    Both my cd/dvd readers do not read the discs, they say just please insert disc when it is already inserted.

    Hi Metalmick,

    Method 1:

    Try running the fixit from the link provided below >

    Reference:

    Your CD or DVD drive cannot read or write media.
    http://support.Microsoft.com/GP/cd_dvd_drive_problems
      
    Method 2:
        
    I recommend you to uninstall and reinstall the drivers and see if it makes a difference, also check the firmware updates.
      
    You must be logged on as administrator to perform these steps.

       
    a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    b. in Device Manager, look for the CD/DVD and then double-click the device name.
    c. click on the driver tab and then click on uninstall the driver, and then follow the instructions.
      
    Reference:

    Thank you, and in what concerns:
    I. Suuresh Kumar - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Cannot read and write CD/DVD on Satellite Pro L40 - 17F

    I have problems with my laptop (model: Satellite Pro L40 - 17F Cel - M 540 1.83/1GB/120GB 15.4).
    I have problems with the dvd player. When I got the laptop I managed to install a few things but now - on a two weeks later, I can't read or write CDs or DVDs.

    I checked many solutions to fix but does not work. I uninstalled the driver and restarted my computer and it reinstalled the same as that which does not once again.

    Please help me!

    Hi mate,

    may I ask what fire you´ve applications installed on your machine? I ask for the following reason:

    Several installed burning applications may interfere each other, so could not stop the drive works properly.
    Please, try the following:
    Find somewhere a linux cd or something that you can start from, and then try to start and when the disc turns and starts him CD then you know that your problem is not hardware partners, it s more a problem located somewhere in your Windows operating system.

    If the player wouldn even turn or start the inserted media then you know that the reader has some hardware malfunction and must be replaced.
    I guess you still have a warranty on your machine, if yes, then contact the nearest authorized service provider in your country and tell them your problem.
    They are able to help you and solve this problem.

    Welcome them

  • "Your CD/DVD drive cannot read or write media in Windows Vista" problem

    I can't read or write from my CD/DVD drive.  The diagnosis and repair of Microsoft link does not work.  Is there another way to fix this problem?

    Hi ForemanMM,

    Thanks for posting your question.

    Try to run an automated troubleshooting tool and check if it solves the problem:
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    Also see the Article 314060:
    Your CD or DVD drive is missing or is not recognized by Windows or other programs:
    http://support.Microsoft.com/default.aspx?scid=kb;en-us;314060

    Let us know if that fixes the problem.

    Kind regards
    Clement Kumar.

    Microsoft Answers Support Engineer. Visit our Microsoft answers feedback Forum and let us know what you think.

  • Qosmio F - cannot read or write DVDs

    Hello!

    my laptop read CD bun does not read the DVD.
    what the problem?

    Hi bobyradulescu,

    What laptop Qosmio F you have exactly? Is it equipped DVD player or not there only CD player?

    If you have a DVD player, maybe it s dust on the lens of DVD. You must use a microfibre cloth to clean the lens.

    Also try to delete upper and lower filters in the registry:
    http://support.Microsoft.com/kb/314060

  • My floppy drive cannot read or write media. Why?

    I need to update my BIOS. I have Vista 64. Vista says my A:\ drive is fine, but it does not detect the disk. Any suggestions?

    Hello

    1. were you able to use the drive with no problems before?
    2 did you recent hardware or software changes to your computer before this problem?

    Step 1: Check if you are able to use the same disk on another computer and send back the same.

    Step 2: Try the fix running, tool of the article below and check.

    Hardware devices do not work or are not detected in Windows
    http://support.Microsoft.com/mats/hardware_device_problems/

    Step 3: Reinstall the drivers from the floppy drive.

    a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    b. double-click the category containing your floppy drive and then double-click the device name.
    c. click on the driver tab, then click on uninstall.
    d. read and confirm Notification
    e. from the click of the toolbar Action-> click on search the hardware changes
    f. Windows will search for your hardware and reinstall
    g. Manager of output devices

    I hope this helps.

  • CD/DVD on Windows VISTA7 driver cannot read or write in VISTA, cant' remove the filters. I need to reinstall MS Office

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Hi Rockeye55,

    If I understand well you are unable to read CDs\DVDs on your windows vista computer, and you have already tried to remove the upper and lower filter to correct this problem, correct if I understood you.

    I would like to clarify some things to refine the question

    (a) this happens with all CD and DVD or just the Office CD?

    (b) don't you recall making any changes to the computer before this happened?

    (c) what happens when you try to remove the filters? You get the error message?

    When a device is not functioning, Device Manager also typically displays an error message with an error code that comes with it. First, search for errors in the Manager of devices to do this, follow the steps below:

    Step 1: Search for any displayed error message

    1. open Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager.

    If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    2. in Device Manager, look for the ligthscribe ROM drives, and then double-click the device name.

    3. If an error code has been generated, the code appears in the status area of the device under the general tab

     

    Step 2: You can try again to remove the upper filter and lower, just run the fixit available in the link below

     

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060

     

    Let us know if it works

     

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Your CD or DVD drive cannot read or write media

    I did not burn any CD or DVD on my desktop in a few months. Now when I try, my program writing, Roxio Easy Media Creator 9.0, do note "no drive detected".  Cleary Device Manager shows the two CD/RW (I have two installed) present and activated without obvious problems.  I reinstalled Roxio nothing helps, uninstalled both drives and started and not reinstalled - no help. Fix - it for MS recognizes readers while noting that BOTH are not capable of writng and install a writing program - which is already installed.

    Any suggestions?  I am running WXP Professional Service Pack 3

    Did you see this article: http://support.microsoft.com/kb/316529
    Drive CD - R or CD - RW Drive is not recognized as a recordable device Kaylene Horne / TaurArian [MVP] 2005-2011. The information has been provided * being * with no guarantee or warranty.

  • in Device Manager yellow exclamation point cannot read a cd

    Open an e-mail with an attachment. It was the power point. I haven't it. I went so far and SEEN download many things that I did not so I went out. Since

    Then, I can not read a cd and receive Assistant saying a device pci not matched with the right software. Device Manager, it shows a lite on dvd with a yellow

    exclamation point and a pci with a device also. I found the files and they show yellow exclamation point and said microsoft answers site. This led me here

    Hi, Fyodor,

     
    What is the operating system installed on the computer?
     
    I suggest you to follow the steps and check if it helps.
     
     
    Method 1: Refresh the Device Manager and check if it helps.

    (a) click Start.

    (b) right click on computer.

    (c), click on manage.

    (d) click on Device Manager.

    (e) right click on computer and click Scan for hardware changes.

     
     
    Method 2: Uninstall and reinstall the drivers for DVD player and check if it helps.
    Uninstall or reinstall a device
    Note: This link is only applicable for Windows 7 and Windows Server 2008.
     
    Method 3: Follow the link and check if that helps.
    Your CD or DVD drive cannot read or write media
  • QSI CDRW/DVD SBW 24 cannot read CD

    This hard drive makes noises but not the sound of show, that the CD is recognized, and the door opens only with small sharp object.

    You have to clean the DVD player.

    See http://forums.cnet.com/7723-7590_102-119058.html

    See also these:

    Run the fix it from this link:

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.Microsoft.com/kb/982116

    Your CD or DVD drive cannot read or write media
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

  • Computer XP won't read or write cd's

    My computer is no longer read any disc or burn CDs or anything else. Help, please

    Hello
     
    1. have you made changes on the computer recently?
     
    Method 1.
    To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
    Reference:
    Your CD or DVD drive cannot read or write media
    http://support.Microsoft.com/mats/cd_dvd_drive_problems
    Method 2.
    The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
    How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
    http://support.Microsoft.com/kb/321641/

     
    I hope this helps.
  • CD burner will not open or cannot read written where no

    We have been haveiing trouble with our cd player, the player does not, can not be read or writtn in what could posible fooling with it

    Hello

    First of all I ask you to check with the computer manufacturer on the State of the question on opening it.

    Method 1.
    To diagnose and repair problems with your CD or DVD drive when trying to read or burn media automatically.
    Reference:
    Your CD or DVD drive cannot read or write media
    http://support.Microsoft.com/mats/cd_dvd_drive_problems

    Method 2.
    The article below describes how to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps.
    How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
    http://support.Microsoft.com/kb/321641/

    I hope this helps.

Maybe you are looking for

  • How to fix a Firefox menu display bug?

    By clicking on one of the dropdown menus at the top, for example. folder, tools, help, show the whole Firefox window I have open instead of the usual options such as the "Firefox Help" etc. Of course, it is very small because it reduces the entire wi

  • Envy 14 Sleekbook QHD TS: broken glass

    Want to touch 14 "Sleekbook QHD display. I cracked the glass at the level of the hole of the microphone when you lift the device with a grip around the top edge of the screen. The TS-function disappeared, but there is no other damage. I can live with

  • Impossible to answer the mails since 10.11.3 patch

    Since 10.11.3 updated, I can't answer some email using the mail application, a blank email page when I click on reply and I can't close this page. Help...

  • driver motion eye Sony vaio pcg-6wjp

    Hello, someone can help me with my problem. I have a sony vaio laptop model pcg-6wjp, who came from Korea and delivered with the Korean version of windows vista. I've upgraded to a new hard drive because the previous hard drive was malfunctioning.now

  • Why is my tiny impression 7520

    My 7520 is very small printing of web pages. How can it be solved?