Cannot read Psychonauts off Steam error - the game could not create the Direct3d device. Please make sure your video drivers are installed properly

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• audio device (pcm_in) error «some audio devices (PCM_in) could not be exploited...» Make sure your device host audio working properly... »

  I am trying to load Windows 8 Preview in Oracle VM VirtualBox. I get an error message: «some audio devices (PCM_in) could not be exploited...» Make sure your device host audio working properly. Check the log file of the audio subsystem error messages. How do these? (I have Windows 7 Professional 32 - bit, Intel T2600 x 2 2.16 GHz, 500 GB drive HARD; check "high definition Audio Device" in Device Manager gave message "Windows has determined the software driver for your device is up to date")

  @ NealUtting
  Try this link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems
  What is your sound card driver name?

• Problems of Battlefield 3 game when connecting to a server: "cannot initialize the display adapter, please make sure that your video card is compatible and the driver so that it is installed.

  Im trying to connect to a server on Battlefield 3 as im log on a server I get a message saying: could not initialize the display adapter, please make sure that your video card is compatible and the driver so that it is installed. Usually, it is a result of the lack of specific driver of the seller then, how can I fix this problem so that I can play Battlefield 3 new...

  Hi Anthany,

  If you have a hardware device that does not properly with your computer, you probably need a driver updated. There are three ways to update a driver:

  • Use Windows Update. You will have to perhaps set Windows Update automatically download and install recommended updates.

  • Install the software from the manufacturer of the device. For example, if your device is equipped with a disk, this disk can contain software that installs a driver for the device.

  • Download and update the driver yourself. Use this method to install a driver that you download from the manufacturer's website. If Windows Update can't find a driver for your device and the device didn't come with software that installs a driver.

  Step 1: Download and install the latest version of DirectX.

  http://support.Microsoft.com/kb/179113

  Step 2: Download and install the latest graphics driver and see if it works.

  Update a hardware driver that is not working properly(Windows 7)

  Good day!

  Answer please if you face concerns.

• Cannot access the disk in the drive E:, please make sure that the drive is ready and the disk is not write protected.

  When I try to backup Quicken, I received the error: cannot access the disk in the drive E:, please make sure that the drive is ready and the disk is not write protected.  My last backup of Quicken was 16/07/2010.  I don't know why I can't back up now.  Is there a way to fix this?

  Why not save to a folder on your hard drive and burn them to a CD - R from there? I can't tell from the little you wrote if the problem is with Quicken (not work or you have incorrectly backup location) or with your CD - RW drive. How about more details to work with? This will give you an idea of what to write:

  The first Question of troubleshooting: If the problem is new, what has changed between the time things worked and the time they do not have?

  http://www.elephantboycomputers.com/page2.html#Tech_Support - See the article "how to write a Post.
  http://support.microsoft.com/default.aspx/kb/555375 - how to ask a Question

  MS - MVP - Elephant Boy computers - don't panic!

• I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/filter

  I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/Filter Presets. Any ideas on how I can fix this?

  Hi Anthony,.

  You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom

  Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.

  Provide the permissions to read and write to your identifier and then close.

  Then reopen Lightroom. You should be able to open Lightroom.

  Please let us know if it helps.

  Kind regards

  Tanuj

• get this error, "one of the software components required,"ms_lbfo"is missing in the system. Please make sure that you use a Server SKU, and no OS components have been uninstalled

  Original title: Windows Server NIC 2016

  Im trying to set up the consolidation of network cards on Technical preview of windows server 2016 3, build 10537 and I get this error message, "one of the software components required,"ms_lbfo"is missing in the system. Please make sure that you use a Server SKU, and no OS components have been uninstalled. »

  This issue is beyond the scope of this site (for consumers) and to be sure, you get the best (and fastest) reply, we have to ask either on Technet (for IT Pro) or MSDN (for developers)
  *
  http://social.technet.Microsoft.com/forums/en-us/home s/fr-U.S./Accueil
  http://social.msdn.Microsoft.com/Forum

• UCCX 10.6 - Error Message: "the request to open a session in the Unified Cisco CCX application server has expired. Please make sure your system is online and try again"

  Hi guys,.

  My client has a solution with UCCX 10.6 and the system presented today, in the morning (08:00 more or less) followed the error message: "the request to open a session in the Unified Cisco CCX application server has expired. Please make sure your system is online and try again." After a minute the system back to work without nothing action. I saw the newspapers MIVR and not identify the possible cause of the problem.

  Can I help me, please

  Thank you

  Wilson

  These newspapers are not in a readable format. Look for something like lost connection

  Concerning

  Deepak

• I am not able to hear the sound even if my drivers are installed properly in windows 7

  I am not able to hear the sound even if my drivers are installed properly in windows 7 and the test tone does not work for 1 month I am facing this problem please help.and windows media player also has a problem saying "Windows Media Player cannot access the file. "The file may be in use, you won't have access to the computer on which the file is stored, or your proxy settings are may not be not correct" Please help...
  I have media chip c with creative 5.1 speakers.
  until this works perfectly...
  I am facing this problem since I made a mistake.
  only, I went to run and went into 'msconfig '.
  After that, I marked start diagnosis then applied
  After having no repeat no sound...
  and then I clicked on normal start, but still I can't get my sound help please

  Hello

  1. What is the brand and model of your computer?

  2. this issue occurs when access to a particular file by using Windows Media Player?

  3. do you see red X on the volume icon in the notification area?

  4. are you able to access the files of music from the original location?

  You can follow the suggestions and then check.

  Solution A: For sound program on your computer.

  Method 1

  You can follow the steps listed below:

  a. right click on the volume icon in the notification area.

  b. go to the playback device and right click on the empty area.

  c. Select Show disabled devices and Show disconnected devices.

  d. right-click on the pregnant , select Activate and go to the Properties.

  e. use of the device select use this device (enabled)

  f. click apply and OK.

  Method 2

  Make sure that the Windows Audio service is started.

  a. click on start.

  (b) in the search box, type services

  c. right click on Windows Audio and go to Properties.

  d. Select Automatic from the Startup type drop down.

  e. click on start.

  f. click apply and OK.

  g. restart the computer.

  See also:

  Tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Solution B: Due to Windows Media Player.

  Method 1

  You can run the troubleshooter in Windows Media Player.

  Open the troubleshooting Windows Media Player settings Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

  Method 2

  You can address everyone on the file.

  a. right click on the file and click on Properties.

  (b) in the Properties window, click on Security tab.

  c. now, click on Edit , then click on Add.

  d. now, type everyone in the box and click OK.

  e. then check the full control box.

  f. click apply and then click OK

  See also:

  What are the permissions?

  http://Windows.Microsoft.com/en-us/Windows7/what-are-permissions

• Cannot install Windows 7 error USB "Setup could not create a new partition system.

  Windows 7 install gets o Acer Aspire 5100 hard (perhaps by EzBack Pro II)

  So the problem is that I want to install windows 7 (from USB, no more details coming soon), but it gives me the error "Setup could not create a new partitiojn system or locate a system partition. See thwesetup for more information log files".

  I flashed the bios because caouldn can't EzBackPro II freaking be uninstalled on vista.

  I formatted all partitions and have now 1 x 150 GB partition (still the partition OEM.. angyr I because recovery tools did not work ~. ~)

  now I want to install windows 7 and it does not just ;/

  any help? I hope that I destroy my laptop ;/

  Hi Grasmanek,

  You can try to dollow steps and check if it helps you to difficulty of installation of Windows 7 from a USB.

  (A) have no USB stick plugged in when the computer starts.

  (B) in the configuration page that says that you can load other drivers, insert the USB key, then click on the link and load drivers.

  (C) disconnect the USB.

  (D) to continue with the installation and check if it ends well.

   

  Access the links below and make sure you follow the steps mentioned in the items to install Windows 7 from a USB key.

  http://TechNet.Microsoft.com/en-us/magazine/dd535816.aspx

  http://Windows.Microsoft.com/en-us/Windows7/installing-Windows-7-on-a-NetBook

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-from-a-Windows-7-installation-disc-or-USB-flash-drive

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Device error MMC Manager could not create the snap.

  original title: device error Manager
  When I open it it gives me an error, it says:
  MMC could not create the snap. The snap-in may not be installed correctly.
  Name: Device Manager
  CLSID: {74246bfc - 4 c 96 - 11 d 0-abef-0020af6b0b7b7a}
  any idea?
  Also its not let me solve whatever it is, it is said
  C;\windows\system32\msdt.exe is not a valid win32 application

  Hi Jenny.  Try to run the System File Checker.  Click Start and type cmd in the box "search programs and files". Cmd.exe will appear at the top of the Menu. Right-click on it and choose "Run as Administrator". Once the command prompt opens, type "sfc/scannow" without the quotes and press ENTER.  The System File Checker will start. It might take some time to complete so please be patient. Reboot when finished and let us know if this helped.
  MVP (Windows desktop experience)

• Unable to install the update. Please make sure that there are no other instances...

  Windows 7. I am the only user and administrator.
  Every time I start Firefox I get the "the update could not be installed. Please make sure that you don't have any other instances of firefox... etc. ".
  The Task Manager shows all instances of firefox are closed, processes and applications.
  It happens even after restarting Windows 7
  Help on Firefox reports that I'm on 20.0.1 "you are currently on the OUTPUT channel.

  There is a box "Turn to update". When you click on it, Firefox will restart and the notification of «the update could not be installed...» "is there still.

  I've seen this reported forever, it seems and many "bugs" is proposed, but none works. Anyone has an idea why this happens, or better yet, how to fix?

  Thanks for all the answers. I followed all, and was finally able to go get rid of 4500 duplicate bookmarks, more removed XMARKS, by process of elimination
  XMARKS causing Firefox to freeze
  4500 Favorites in doubles, causing all sorts of problems
  Removal of records and profiles corrected problems updates updates.
  All these problems hit me at once. Who would have thought?
  Thank you again...

• Error: Windows backup could not create a zip file.

  I installed Windows 7 RC.  Installation went well, system runs quickly with no problem except when I try to perform a backup.  Seems to work at the end of the backup, and then fails with the error message «Windows backup to create a zip file» could not  «This could because the reader what is installed on Windows isn't a not enough space or it could be a temporary error.»  Make sure you have at least 400 MB of free space and try again' drive Windows is installed on has 163 GB of free space.  I tried several time backup on a separate internal drive > 300 GB of free space and a NAS drive (> 1.5 TB of free space with the same error message).

  Hi mhgreene,

  Thanks for posting "Preparation for Windows 7" community forum.

  Of after the information provided which happens usually not, is that the system tries to write to the partition recovery or diagnostic partition instead of the C:\.  You can confirm the backup partition is written is done to partition the drive, and you want the backup to reside.

  Let us know if this helps solve the problem or if assistance is needed.

  Debbie
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Re: I have to restart the U400 Satellite to make sure that all parameters are correctly

  First of all, I started my new U400.
  However, after recording of Windows and Toshiba Quarantee, (toshiba message) system keeps showing a warning/info after every time that I reboot I should reboot again to check if all the settings are installed corectly.

  Help, please!

  Hmm it s a little strange for me.
  But I guess there is a starting tool always when the computer starts.

  Go to RUN and access the command msconfig.
  There, you can check what applications start at the beginning.

  Then deselect (deactivate) the process that could cause this message and reboot the laptop.

• Install error on Mac "could not create ~/library/application support/adobe/coresync."

  Any reason why this happens and what I need to do?

  

  I¹ve has created a new admin user and it works with that. So it must be my profile

  permissions?

• Windows Installer error only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

  Trouble with trying to install an MSI Package. Receive the error message only by the installation of the machine is allow. It's when you try to run manually. When you try to run msiexec cmd

  msiexec /i "C:\Mimecast Services for Outlook 4.0.411.5287 (32 bit) GPO.msi" /qb/log "C:\install.log.

  = Recording started: 04/09/2013-10:36:27 Build type: SHIP UNICODE 5.00.7601.00 appeal process: C:\windows\system32\msiexec.exe =.
  MSI (c) (58:C0) [10:36:27:087]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  MSI (c) (58:C0) [10:36:27:087]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  MSI (c) (58:88) [10:36:27:107]: Resetting cached policy values
  MSI (c) (58:88) [10:36:27:107]: value of strategy Machine 'Debug' is 0
  MSI (c) (58:88) [10:36:27:107]: * RunEngine:
  Product: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi
  Action:
  Command line:
  MSI (c) (58:88) [10:36:27:107]: Client and UI is none or basic: full installation running on the server.
  MSI (c) (58:88) [10:36:27:107]: grabbed execution mutex.
  MSI (c) (58:88) [10:36:27:147]: Cloaking enabled.
  MSI (c) (58:88) [10:36:27:147]: attempt of activation of all disabled privileges before calling install on server
  MSI (c) (58:88) [10:36:27:147]: meter is incremented to disable the stop. Counter after increment: 0
  MSI (s) (C 54:4) [10:36:27:157]: running the installation inside the multi-package transaction Services C:\Mimecast for Outlook 4.0.411.5287 (32-bit) GPO.msi
  MSI (s) (C 54:4) [10:36:27:157]: grabbed execution mutex.
  MSI (s) (54:F8) [10:36:27:157]: Resetting cached policy values
  MSI (s) (54:F8) [10:36:27:157]: value of strategy Machine 'Debug' is 0
  MSI (s) (54:F8) [10:36:27:157]: * RunEngine:
  Product: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi
  Action:
  Command line:
  MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'DisableUserInstalls' is 0
  MSI (s) (54:F8) [10:36:27:477]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:27:477]: "DisableMedia" user policy value is 0
  MSI (s) (54:F8) [10:36:27:477]: value of strategy Machine 'AllowLockdownMedia' is 0
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: Media enabled only if the package is safe.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: looking for sourcelist for product {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: added {C28136F7-F2C7-4426-B26F-F7E03922B34B}; for the potential sourcelist (pcode; disc; relpath) list.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: check now product {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: Media is enabled for the product.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: attempting to use LastUsedSource from source list.
  MSI (s) (54:F8) [10:36:27:477]: SOURCEMGMT: source C:\windows\ccmcache\4\ by train.
  MSI (s) (54:F8) [10:36:27:787]: entering CMsiConfigurationManager::SetLastUsedSource.
  MSI (s) (54:F8) [10:36:27:787]: source specified is already in a list.
  MSI (s) (54:F8) [10:36:27:787]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'DisableBrowse' is 0
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'AllowLockdownBrowse' is 0
  MSI (s) (54:F8) [10:36:27:787]: adding new sources is allowed.
  MSI (s) (54:F8) [10:36:27:787]: the LastUsedSource value: C:\windows\ccmcache\4\.
  MSI (s) (54:F8) [10:36:27:787]: value LastUsedType: n.
  MSI (s) (54:F8) [10:36:27:787]: A LastUsedIndex: 1.
  MSI (s) (54:F8) [10:36:27:787]: SOURCEMGMT: resolved source: 'C:\windows\ccmcache\4\ '.
  MSI (s) (54:F8) [10:36:27:787]: value of strategy Machine 'LimitSystemRestoreCheckpointing' is 0
  MSI (s) (54:F8) [10:36:27:787]: Note: 1: 1715 2: Services for 32-bit Outlook Mimecast
  MSI (s) (54:F8) [10:36:27:787]: SRSetRestorePoint API call. dwRestorePtType: 0, dwEventType: 102, llSequenceNumber: 0, szDescription: «Installed it Services for Outlook 32-bit»
  MSI (s) (54:F8) [10:36:27:787]: the system restore service is disabled. Referred State: 1058. GetLastError() returned: 1058
  MSI (s) (54:F8) [10:36:28:117]: file will have the applied safety of OpCode.
  MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Verifying package--> ' C:\Mimecast Services for Outlook 4.0.411.5287 (32 bit) GPO.msi ' against the software restriction policy
  MSI (s) (54:F8) [10:36:28:147]: STRATEGY of RESTRICTION SOFTWARE: Services C:\Mimecast for Outlook 4.0.411.5287 (32-bit) GPO.msi has a digital signature
  MSI (s) (54:F8) [10:36:28:547]: STRATEGY of RESTRICTION SOFTWARE: C:\Mimecast Services for Outlook 4.0.411.5287 (32-bit) GPO.msi is allowed to run at the level of authorization 'unlimited '.
  MSI (s) (54:F8) [10:36:28:547]: dialogue of end not activated
  MSI (s) (54:F8) [10:36:28:547]: ==> C:\windows\ccmcache\4\Mimecast4.0.msi original packaging
  MSI (s) (54:F8) [10:36:28:547]: we're running out of ==> C:\windows\Installer\14b48052.msi package
  MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
  MSI (s) (54:F8) [10:36:28:547]: APPCOMPAT: no matching ProductCode found in the database.
  MSI (s) (54:F8) [10:36:28:557]: MSCOREE not loaded loading copy from system32
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisablePatch' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AllowLockdownPatch' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableLUAPatching' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableFlyWeightPatching' is 0
  MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: looking for entry with ProductCode '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' appcompat database
  MSI (s) (54:F8) [10:36:28:557]: APPCOMPAT: no matching ProductCode found in the database.
  MSI (s) (54:F8) [10:36:28:557]: transformations are not secure.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MsiLogFileLocation property. Its value is 'C:\install.log.
  MSI (s) (54:F8) [10:36:28:557]: command line: MSIINSTALLPERUSER = 3 CURRENTDIRECTORY = C: \ CLIENTUILEVEL = 2 CLIENTPROCESSID = 3672
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding PackageCode property. Its value is '{6C9809C5-9DBC-4683-AE5F-3E05D53939EA} '.
  MSI (s) (54:F8) [10:36:28:557]: Product Code spent in Engine.Initialize: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties before transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: the Product Code of the table of properties after transformations: "{C28136F7-F2C7-4426-B26F-F7E03922B34B}".
  MSI (s) (54:F8) [10:36:28:557]: unregistered product: first start installation
  MSI (s) (54:F8) [10:36:28:557]: has determined that the existing product (this product or the product being upgraded with a patch) is installed by user.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting ALLUSERS property. Its current value is '1 '.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
  MSI (s) (54:F8) [10:36:28:557]: MSI_LUA: invites of credentials not required, the user is an administrator
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding ProductState property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:557]: entering CMsiConfigurationManager::SetLastUsedSource.
  MSI (s) (54:F8) [10:36:28:557]: source specified is already in a list.
  MSI (s) (54:F8) [10:36:28:557]: value 'SearchOrder' user policy is 'nmu '.
  MSI (s) (54:F8) [10:36:28:557]: adding new sources is allowed.
  MSI (s) (54:F8) [10:36:28:557]: the Package name from the configuration data: "Mimecast4.0.msi."
  MSI (s) (54:F8) [10:36:28:557]: Note: 2 1: 2262: AdminProperties 3:-2147287038
  MSI (s) (54:F8) [10:36:28:557]: Machine policy value 'DisableMsi' is 0
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'AlwaysInstallElevated' is 0
  MSI (s) (54:F8) [10:36:28:557]: "AlwaysInstallElevated" user policy value is 0
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is assigned admin: LocalSystem has the key to publish.
  MSI (s) (54:F8) [10:36:28:557]: product {C28136F7-F2C7-4426-B26F-F7E03922B34B} is managed.
  MSI (s) (54:F8) [10:36:28:557]: the product '{C28136F7-F2C7-4426-B26F-F7E03922B34B}' is running with elevated privileges: product is affected.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding MSIINSTALLPERUSER property. Its value is '3'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CURRENTDIRECTORY property. Its value is "C:\". ».
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTUILEVEL property. Its value is '2'.
  MSI (s) (54:F8) [10:36:28:557]: PROPERTY CHANGE: adding CLIENTPROCESSID property. Its value is '3672'.
  MSI (s) (54:F8) [10:36:28:557]: value of strategy Machine 'DisableAutomaticApplicationShutdown' is 0
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiRestartManagerSessionKey property. Its value is 'b9237eca8dffb44583db9105bf61f283 '.
  MSI (s) (54:F8) [10:36:28:567]: MANAGER of REBOOT: logon.
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding MsiSystemRebootPending property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: deleting MSIINSTALLPERUSER property. Its current value is '3'.
  MSI (s) (54:F8) [10:36:28:567]: TRANSFORMS property is now:
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding PRODUCTLANGUAGE property. Its value is "1033".
  MSI (s) (54:F8) [10:36:28:567]: PROPERTY CHANGE: adding VersionDatabase property. Its value is "200".
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application data
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Favorites
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network shortcuts
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Documents
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer shortcuts
  MSI (s) (54:F8) [10:36:28:567]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\ProgramData
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\AppData\Local
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: C:\Users\tech.support\Pictures
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Menu\Programs\Administrative of Directors Data\Microsoft\Windows\Start
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  MSI (s) (54:F8) [10:36:28:577]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application start\program Data\Microsoft\Windows\Start
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: \\gblon-v-fp001\users$\tech.support\Desktop
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative of Directors
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start start\program
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
  MSI (s) (54:F8) [10:36:28:587]: SHELL32::SHGetFolderPath returned: C:\windows\Fonts
  MSI (s) (54:F8) [10:36:28:587]: Note: 1: 2898 2: MS without Serif 3: MS without Serif 4: 0 05:16
  MSI (s) (54:F8) [10:36:28:597]: MSI_LUA: the MsiRunningElevated of the parameter property to 1 because the installation is already running high.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding MsiRunningElevated property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding privileged property. Its value is '1 '.
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding USERNAME property. Its value is "Oriel securities user".
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 1402 2: HKEY_CURRENT_USER Software Microsoft MS Setup (ACME) \User Info 3:2
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding COMPANYNAME property. Its value is "Oriel Securities Ltd.".
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding a DATABASE property. Its value is 'C:\windows\Installer\14b48052.msi '.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding OriginalDatabase property. Its value is 'C:\windows\ccmcache\4\Mimecast4.0.msi '.
  MSI (s) (54:F8) [10:36:28:597]: value of strategy Machine 'MsiDisableEmbeddedUI' is 0
  MSI (s) (54:F8) [10:36:28:597]: Note: 1: 2205 2:3: Package_correctif
  MSI (s) (54:F8) [10:36:28:597]: policy value 'DisableRollback' Machine is 0
  MSI (s) (54:F8) [10:36:28:597]: strategy user 'DisableRollback' is 0
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding UILevel property. Its value is '3'.
  = Logging started: 04/09/2013-10:36:28 =.
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding ACTION property. Its value is 'INSTALL '.
  MSI (s) (54:F8) [10:36:28:597]: doing action: INSTALL
  Action start 10:36:28: INSTALL.
  MSI (s) (54:F8) [10:36:28:597]: ExecuteSequence running
  MSI (s) (54:F8) [10:36:28:597]: action driving: FindRelatedProducts
  Action start 10:36:28: FindRelatedProducts.
  MSI (s) (54:F8) [10:36:28:597]: action driving: AppSearch
  Action ended at 10:36:28: FindRelatedProducts. Returns the value 1.
  Action start 10:36:28: AppSearch.
  MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
  MSI (s) (54:F8) [10:36:28:597]: PROPERTY CHANGE: adding NETFRAMEWORK40FULL property. Its value is '#1 '.
  MSI (s) (54:F8) [10:36:28:597]: Note: 2 1: 2262: Signature 3:-2147287038
  MSI (s) (54:F8) [10:36:28:597]: action driving: OutlookVersionCheck
  Action ended at 10:36:28: AppSearch. Returns the value 1.
  MSI (s) (54:C8) [10:36:28:627]: call for a custom action to distance. DLL: C:\windows\Installer\MSI837D.tmp, point of entry: OutlookVersionCheck
  MSI (s) (54:B8) [10:36:28:627]: generation random cookie.
  MSI (s) (54:B8) [10:36:28:637]: created server custom with PID 4656 (0 x 1230) Action.
  MSI (s) (54:80) [10:36:28:667]: running as a service.
  MSI (s) (54:80) [10:36:28:667]: Hello, I am your 32-bit custom action Server Impersonated.
  Action start 10:36:28: OutlookVersionCheck.
  SFXCA: Extraction of a custom action to the temporary directory: C:\windows\Installer\MSI837D.tmp-\
  SFXCA: Link to the CLR version v4.0.30319
  Call to the custom action CustomAction_OutlookCheck! CustomAction_OutlookCheck.CustomActions.OutlookVersionCheck
  BEGIN OutlookVersionCheck
  OUTLOOK BITNESS IS: x 86
  Key checking: Software\Microsoft\Office\11.0\Outlook
  Key checking: Software\Wow6432Node\Microsoft\Office\11.0\Outlook
  Key checking: Software\Microsoft\Office\12.0\Outlook\InstallRoot
  Key checking: Software\Wow6432Node\Microsoft\Office\12.0\Outlook\InstallRoot
  MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: adding OUTLOOK_INSTALLED property. Its value is 'TRUE '.
  Key checking: Software\Microsoft\Office\14.0\Outlook\InstallRoot
  Found version: Outlook 2010
  Key checking: Software\Wow6432Node\Microsoft\Office\14.0\Outlook\InstallRoot
  MSI (s) (54. 68) [10:36:28:827]: PROPERTY CHANGE: property to change OUTLOOK_VERSION. Its current value is 'NONE '. Its new value: "Outlook 2010".
  Found version: Outlook 2010
  OUTLOOK_INSTALLED is: TRUE
  IS THE VERSION of OUTLOOK: Outlook 2010
  MSI (s) (54:F8) [10:36:28:830]: action driving: LaunchConditions
  Action ended at 10:36:28: OutlookVersionCheck. Returns the value 1.
  Action start 10:36:28: LaunchConditions.
  MSI (s) (54:F8) [10:38:26:502]: product: service Mimecast for 32-bit Outlook - only by the installation of the machine is allowed. Please make sure that the user has the appropriate rights to do so.

  MSI (c) (58:C0) [10:36:28:850]: established police.  Charset: Req = 0, Ret = 0, fonts: Req = MS Shell Dlg, Ret = MS Shell Dlg

  Installation is allowed only by the machine. Please make sure that the user has the appropriate rights to do so.
  Action ended at 10:38:26: LaunchConditions. Return value 3.
  Action ended at 10:38:26: INSTALL. Return value 3.
  Property (S): UpgradeCode = {586A589B-D6D5-48D3-9B6D-571EF230ED6A}
  Property (S): NETFRAMEWORK40FULL = 1 #.
  Property (S): LAUNCHOUTLOOKONEXIT = 1
  Property (S): WIXUI_INSTALLDIR = INSTALLDIR
  Property (S): OutlookOpen = false
  Property (S): ProgramFilesFolder = C:\Program Files (x 86).
  Property (S): VersionNT = 601
  Property (S): Manufacturer = Mimecast Ltd
  Property (S): ProductCode = {C28136F7-F2C7-4426-B26F-F7E03922B34B}
  Property (S): ProductLanguage = 1033
  Property (S): ProductName = Mimecast Services for 32-bit Outlook
  Property (S): ProductVersion = 4.0.348.5166
  Property (S): ARPPRODUCTICON = MainIcon.exe
  Property (S): ARPHELPLINK = * address email is removed from the privacy *
  Property (S): ARPNOMODIFY = 0
  Property (S): Platform = *.
  Property (S): ROOTDRIVE = C:\\
  Property (S): MsiBitness = x 86
  Property (S): MimecastInstaller = *.
  Property (S): CAP_Common = *.
  Property (S): CAP_Common.Options = *.
  Property (S): CAP_Common.Options.Credentials = *.
  Property (S): CAP_Common.Options.ChangePassword = *.
  Property (S): CAP_Common.Options.Network = *.
  Property (S): CAP_Common.Options.Network.Read = *.
  Property (S): CAP_Common.Options.Network.Update = *.
  Property (S): CAP_Common.Options.Capabilities = *.
  Property (S): CAP_Common.Update.Manual = *.
  Property (S): CAP_Archive = *.
  Property (S): CAP_Archive.Search = *.
  Property (S): CAP_Archive.Search.Quick = *.
  Property (S): CAP_Archive.Search.Basic = *.
  Property (S): CAP_Archive.Search.Builder = *.
  Property (S): CAP_Archive.Search.Context = *.
  Property (S): CAP_Archive.Search.Recent = *.
  Property (S): CAP_Archive.Search.Favourite = *.
  Property (S): CAP_Archive.Search.Manage = *.
  Property (S): CAP_Gateway = *.
  Property (S): CAP_Gateway.Block = *.
  Property (S): CAP_Gateway.Block.Address = *.
  Property (S): CAP_Gateway.Block.Domain = *.
  Property (S): CAP_Gateway.Block.ReportSpam = *.
  Property (S): CAP_Gateway.Block.ManagedSenders = *.
  Property (S): CAP_Gateway.OnHoldItems = *.
  Property (S): CAP_Gateway.OnHoldItems.Personal = *.
  Property (S): CAP_Gateway.OnHoldItems.Moderated = *.
  Property (S): CAP_Gateway.OnHoldItems.Release = *.
  Property (S): CAP_Gateway.OnHoldItems.Block = *.
  Property (S): CAP_Gateway.Track = *.
  Property (S): CAP_Gateway.Transport = *.
  Property (S): CAP_Gateway.Transport.Secure = *.
  Property (S): CAP_Gateway.Transport.CCM = *.
  Property (S): CAP_Gateway.Transport.Stationery = *.
  Property (S): CAP_Gateway.Transport.Stationery.None = *.
  Property (S): CAP_Gateway.Transport.Stationery.Select = *.
  Property (S): CAP_Gateway.Transport.Attachments = *.
  Property (S): CAP_Gateway.Transport.Attachments.Convert = *.
  Property (S): CAP_Gateway.Transport.Attachments.Metadata = *.
  Property (S): CAP_Gateway.Transport.Attachments.StripLink = *.
  Property (S): CAP_Continuity = *.
  Property (S): CAP_Continuity.Mailbox = *.
  Property (S): CAP_Continuity.Mailbox.ReceivedItems = *.
  Property (S): CAP_Continuity.Mailbox.SentItems = *.
  Property (S): CAP_Continuity.Monitor = *.
  Property (S): CAP_Continuity.Monitor.Auto = *.
  Property (S): CAP_Continuity.Monitor.User = *.
  Property (S): CAP_Continuity.Monitor.Admin = *.
  Property (S): CAP_Continuity.Enable = *.
  Property (S): CAP_Continuity.Enable.Auto = *.
  Property (S): CAP_Continuity.Enable.Admin = *.
  Property (S): CAP_Piits = *.
  Property (S): CAP_Piits.Management = *.
  Property (S): CAP_Piits.AutoMount = *.
  Property (S): Global.Service.AccountType = *.
  Property (S): Global.Service.Username = *.
  Property (S): Global.Service.Password = *.
  Property (S): Global.WebProxy.Enable = *.
  Property (S): Global.WebProxy.Type = *.
  Property (S): Global.WebProxy.URL = *.
  Property (S): Global.WebProxy.Username = *.
  Property (S): Global.WebProxy.Password = *.
  Property (S): Global.Settings.IgnoreLocal = *.
  Property (S): Global.AutoUpdate.URL = *.
  Property (S): Global.AutoUpdate.Enable = *.
  Property (S): Global.Logging.LogDirectory = *.
  Property (S): Global.Logging.MaxFileSize = *.
  Property (S): Global.Service.MaxRolls = *.
  Property (S): Global.Logging.Level = *.
  Property (S): Session.Pits.FolderSyncInterval = *.
  Property (S): Global.Piits.MaxMessagesPerFolder = *.
  Property (S): Global.Service.InstallDirectory = *.
  Property (S): Global.Service.DataCacheSize = *.
  Property (S): Session.Continuity.PreDupeDuration = *.
  Property (S): Session.Continuity.PostDupeDuration = *.
  Property (S): Session.Continuity.HardFrequency = *.
  Property (S): Session.Continuity.SoftDuration = *.
  Property (S): Session.Continuity.EndContinuityExchangeAvailable = *.
  Property (S): Session.Continuity.EndContinuityMimecastUnavailable = *.
  Property (S): Global.Feedback.Recipients = *.
  Property (S): DefaultUIFont = *.
  Property (S): MSIRESTARTMANAGERCONTROL = DisableShutdown
  Property (S): REBOOT = ReallySuppress
  Property (S): OUTLOOK_VERSION = Outlook 2010
  Property (S): OUTLOOK_BITNESS = x 86
  Property (S): ErrorDialog = ErrorDlg
  Property (S): SERVICE_DIR = Windows Service Mimecast
  Property (S): SecureCustomProperties = NETFRAMEWORK40FULL; NEWERPRODUCTFOUND; OLDAPPFOUND; PREVIOUSVERSIONSINSTALLED; WIX_DOWNGRADE_DETECTED; WIX_UPGRADE_DETECTED
  Property (S): MsiHiddenProperties = _LicenseAgreed; CAP_Archive; CAP_Archive.search; CAP_Archive.search.Basic; CAP_Archive.search.Builder; CAP_Archive.search.context; CAP_Archive.search.favourite; CAP_Archive.search.manage; CAP_Archive.search.quick; CAP_Archive.search.recent; CAP_Common; CAP_Common.options; CAP_Common.options.capabilities; CAP_Common.options.ChangePassword; CAP_Common.options.credentials; CAP_Common.options.network; CAP_Common.options.network.read; CAP_Common.options.network.Update; CAP_Common.update.manual; CAP_Continuity; CAP_Continuity.enable; CAP_Continuity.enable.admin; CAP_Continuity.enable.Auto; CAP_Continuity.mailbox; CAP_Continuity.mailbox.ReceivedItems; CAP_Continuity.mailbox.SentItems; CAP_Continuity.monitor; CAP_Continuity.monitor.admin; CAP_Continuity.monitor.Auto; CAP_Continuity.monitor.user; CAP_Gateway; CAP_Gateway.block; CAP_Gateway.block.address; CAP_Gateway.block.domain; CAP_Gateway.block.ManagedSenders; CAP_Gateway.block.ReportSpam; CAP_Gateway.OnHoldItems; CAP_Gateway.OnHoldItems.block; CAP_Gateway.OnHoldItems.moderated; CAP_Gateway.OnHoldItems.personal; CAP_Gateway.OnHoldItems.release; CAP_Gateway.track; CAP_Gateway.transport; CAP_Gateway.transport.attachments; CAP_Gateway.transport.attachments.convert; CAP_Gateway.transport.attachments.metadata; CAP_Gateway.transport.attachments.StripLink; CAP_Gateway.transport.CCM; CAP_Gateway.transport.secure; CAP_Gateway.transport.stationery; CAP_Gateway.transport.stationery.None; CAP_Gateway.transport.stationery.Select; CAP_Piits; CAP_Piits.automount; CAP_Piits.Management; DefaultUIFont; Global.AutoUpdate.Enable; Global.AutoUpdate.URL; Global.Feedback.Recipients; Global.Logging.Level; Global.Logging.LogDirectory; Global.Logging.MaxFileSize; Global.Piits.MaxMessagesPerFolder; Global.Service.AccountType; Global.Service.DataCacheSize; Global.Service.InstallDirectory; Global.Service.MaxRolls; Global.Service.Password; Global.Service.Username; Global.Settings.IgnoreLocal; Global.WebProxy.Enable; Global.WebProxy.Password; Global.WebProxy.Type; Global.WebProxy.URL; Global.WebProxy.Username; MimecastInstaller; PLATFORM; Session.Continuity.EndContinuityExchangeAvailable; Session.Continuity.EndContinuityMimecastUnavailable; Session.Continuity.HardFrequency; Session.Continuity.PostDupeDuration; Session.Continuity.PreDupeDuration; Session.Continuity.SoftDuration; Session.Pits.FolderSyncInterval
  Property (S): MsiLogFileLocation = C:\install.log
  Property (S): PackageCode = {6C9809C5-9DBC-4683-AE5F-3E05D53939EA}
  Property (S): ProductState = 1
  Property (S): PRODUCTLANGUAGE = 1033
  Property (S): CURRENTDIRECTORY = C:\
  Property (S): CLIENTUILEVEL = 2
  Property (S): CLIENTPROCESSID = 3672
  Property (S): MsiRestartManagerSessionKey = b9237eca8dffb44583db9105bf61f283
  Property (S): VersionDatabase = 200
  Property (S): MsiSystemRebootPending = 1
  Property (S): VersionMsi = 5.00
  Property (S): VersionNT64 = 601
  Property (S): WindowsBuild = 7601
  Property (S): ServicePackLevel = 1
  Property (S): ServicePackLevelMinor = 0
  Property (S): MsiNTProductType = 1
  Property (S): WindowsFolder = C:\windows\
  Property (S): WindowsVolume = C:\
  Property (S): System64Folder = C:\windows\system32\
  Property (S): SystemFolder = C:\windows\SysWOW64\
  Property (S): RemoteAdminTS = 1
  Property (S): TempFolder = C:\Users\TECH~1.SUP\AppData\Local\Temp\
  Property (S): CommonFilesFolder directory = C:\Program Files (x 86) \Common Files\
  Property (S): ProgramFiles64Folder = C:\Program Files\
  Property (S): CommonFiles64Folder = C:\Program Files\ Files\Fichiers
  Property (S): AppDataFolder = \\gblon-v-fp001\users$\tech.support\Application Data\
  Property (S): FavoritesFolder = \\gblon-v-fp001\users$\tech.support\Favorites\
  Property (S): NetHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Network Shortcuts\
  Property (S): PersonalFolder = \\gblon-v-fp001\users$\tech.support\Documents\
  Property (S): PrintHoodFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Printer Shortcuts\
  Property (S): RecentFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Recent\
  Property (S): SendToFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\SendTo\
  Property (S): TemplateFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Templates\
  Property (S): CommonAppDataFolder = C:\ProgramData\
  Property (S): LocalAppDataFolder = C:\Users\tech.support\AppData\Local\
  Property (S): MyPicturesFolder = C:\Users\tech.support\Pictures\
  Property (S): AdminToolsFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start administration Tools\
  Property (S): StartupFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start demarrer\programmes\demarrage\
  Property (S): ProgramMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\Programs\
  Property (S): StartMenuFolder = \\gblon-v-fp001\users$\tech.support\Application Data\Microsoft\Windows\Start Menu\
  Property (S): DesktopFolder = \\gblon-v-fp001\users$\tech.support\Desktop\
  Property (S): Font = C:\windows\Fonts\
  Property (S): GPTSupport = 1
  Property (S): OLEAdvtSupport = 1
  Property (S): ShellAdvtSupport = 1
  Property (S): MsiAMD64 = 6
  Property (S): Msix64 = 6
  Property (S): Intel = 6
  Property (S): PhysicalMemory = 4027
  Property (S): VirtualMemory = 5339
  Property (S): AdminUser = 1
  Property (S): MsiTrueAdminUser = 1
  Property (S): LogonUser = tech.support
  Property (S): UserSID = S-1-5-21-583907252-2049760794-725345543-5685
  Property (S): UserLanguageID = 2057
  Property (S): ComputerName = OSLLONPC052
  Property (S): SystemLanguageID = 2057
  Property (S): ScreenX = 1024
  Property (S): ScreenY = 768
  Property (S): CaptionHeight = 22
  Property (S): BorderTop = 1
  Property (S): BorderSide = 1
  Property (S): TextHeight = 16
  Property (S): TextInternalLeading = 3
  Property (S): ColorBits = 32
  Property (S): TTCSupport = 1
  Property (S): Time = 10:38:26
  Property (S): Date = 04/09/2013
  Property (S): MsiNetAssemblySupport = 4.0.30319.1
  Property (S): MsiWin32AssemblySupport = 6.1.7601.17514
  Property (S): RedirectedDllSupport = 2
  Property (S): MsiRunningElevated = 1
  Property (S): The privilege = 1
  Property (S): Name of USER = Oriel securities user
  Property (S): COMPANYNAME = Oriel Securities Ltd.
  Property (S): basis of DATA = C:\windows\Installer\14b48052.msi
  Property (S): OriginalDatabase = C:\windows\ccmcache\4\Mimecast4.0.msi
  Property (S): UILevel = 3
  Property (S): ACTION = INSTALL
  Property (S): OUTLOOK_INSTALLED = TRUE
  MSI (s) (54:F8) [10:38:26:532]: see clean files/packages, if there
  MSI (s) (54:F8) [10:38:26:532]: MainEngineThread returned 1603
  MSI (s) (C 54:4) [10:38:26:542]: RESTART MANAGER: closed Session.
  MSI (s) (C 54:4) [10:38:26:542]: sequence number number for this installation system restore.
  = Logging stopped: 04/09/2013-10:38:26 =.
  MSI (s) (C 54:4) [10:38:26:542]: strategy user 'DisableRollback' is 0
  MSI (s) (C 54:4) [10:38:26:542]: policy value 'DisableRollback' Machine is 0
  MSI (s) (C 54:4) [10:38:26:542]: meter is incremented to disable the stop. Counter after increment: 0
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
  MSI (s) (C 54:4) [10:38:26:542]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3:2
  MSI (s) (C 54:4) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
  MSI (s) (C 54:4) [10:38:26:542]: restoration of the environment variables
  MSI (s) (C 54:4) [10:38:26:542]: object to destroy RemoteAPI.
  MSI (s) (54:B8) [10:38:26:542]: end of thread Custom Action Manager.
  MSI (c) (58:88) [10:38:26:542]: disable the stop against the decrement. If counter > = 0, will be denied the stop.  Counter after decrement:-1
  MSI (c) (58:88) [10:38:26:542]: MainEngineThread returned 1603
  = Recording stopped: 04/09/2013-10:38:26 =.

  Appreciate that any direction. Seems that maybe the MSI package might have broken this machine

  Hi Dan,

  This computer is on a domain network?

  I suggest that post you the question in Mimecast forums for more information support:

  Support community-powered Mimecast

  https://community.Mimecast.com/Mimecast

  Hope this information helps.