Cannot receive faxes on 7520 unless I push the button "accept".

I have a 7520e HP Photosmart printer.  I have a separate phone line for faxes and I have my fax value 'auto response '.  However I can't receive faxes unless I press the button "accept".  This means that when a fax arrives, and I'm not to my fax printer are not received.  What I am doing wrong?  Thank you.

Hey filgrastin,

This is often caused by the distinctive ring feature.  I would advise to verify that this option is set on.

  • Press Fax on the front panel of the 7520
  • Press Fax Setup in the bottom left of the touch screen
  • Select Advanced Configuration of the fax
  • What is distinctive ring on?

If you don't have a special ringtone for your fax line, or are not sure of this, so I recommend setting this feature to all the rings.

Get your automatic response is this working correctly?

You can test your fax service with FaxBack HP system test.  For more information on HP FaxBack click here.

Tags: HP Printers

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