Cannot receive incoming emails from some people

I send direct windows. My husband has his own email with me - it has an address and I have another. He can receive e-mail from people while I can't. Those that I know I can't receive is gmail and yahoo at least an email user. He just started about 1 month ago and worked very well for years.

I can send an email to everyone, but when some people try to send back to me, I did not receive it and they don't get a message that it was not distributed.

When I go to file, import... it gives me the option of the window or Microsoft Live Mail window Outlook Express 6 or windows. I don't know what to choose - or even sure this is the problem.

Any help would be appreciated. I called Microsoft and they told me to buy client WIndows for $109 - WIndows live has worked for us for many years - I would rather just what we currently set. Also - if anyone has a number to call for technical support - which would be appreciated. - Roxie

The problem is resolved. He has not been blocked in windows live, but it was blocked in time warner roadrunner even though when I called them two weeks ago, they told me everything was going well at their end and it wasn't a problem with roadrunner. Thanks for your help... Roxie

Tags: Windows

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