Cannot remove the document from the queue
I deleted a print job, but I can't get out of the queue. I can't print anything now. How can I get rid of this document so I can use my printer?
To clear the print queue, stop the print spooler service and delete all the pending print files.
You cannot delete all print jobs in the queue so that the Print Spooler Service is running.
To stop the Print Spooler Service, click Start, run and enter in the box:
services.msc
Click OK to open the Services Applet.
Locate the Print Spooler Service, right click and choose 'Properties' and then click on the "Stop" button to stop the Print Spooler Service is running.
The option "Startup Type" of Service properties print spooler is usually set to "Automatic" (which is now a good time to check it out).
If the "Startup type" is not set to "Automatic", set the "Startup type" to "Automatic" If that is your desire (which now is the time to check it out).
Do not try to start or restart the Print Spooler Service again...
Then, delete all updates pending upward and forward to printing from XP. If they do not print before, you will need to send the to the printer again.
Using Windows Explorer, navigate to the following folder (assuming that Windows is installed on your C drive):
C:\WINDOWS\system32\spool\PRINTERS
Delete all the print jobs in queue (select and delete all the files) in the folder if the folder is without waiting for print jobs. The folder must be empty when you are finished.
Reboot your system and check the Print Spooler Service again to make sure the Print Spooler Service restarts automatically restart (given that the startup type is set to automatic).
After the reboot, check again the spooler service for printing and the 'Status' column for the print spooler must be read "started."
Submit new failure of print jobs.
Tags: Windows
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