Cannot rename personal folders on external drive

I have an external drive WD Passport that I keep my personal files. After having a virus deleted, I find that I can not rename one of my files due to the read-only attribute being degraded.  I am running Windows XP Home Edition.  I tried to restart in Mode safe and by changing the attributes it - didn't work.  I tried to change the attributes by using the command prompt - did not work.  I need to get this shady read-only out of my files so they can be renamed.  Any ideas?

I'm sorry that apparently you won't believe me - or Microsoft.

http://support.Microsoft.com/kb/326549

Other things to try/test. I don't know if you have tried these things or not.

1. are you able to rename the files/folders on a drive different from the system external hard? If not, then maybe some infection had damaged you Windows files. If this is the case, then you can try the (sfc/scannow) System File Checker or a repair installation, or do a clean installation of Windows. There is no way for me to know the exact state of your computer from here, or what would be best for you to do.

2. can you rename the files/folders on the hard disc of origin if it is attached to another computer? If Yes, the problem points to your original operating system is damaged by the virus. If not, then the virus probably damaged files on the external hard drive. It is not uncommon, especially if you have been infected by a kind of ransomware. Again, I have no way of knowing that you have been infected.

3. If you can rename the files/folders on a different hard disk, you can also try to move the data off the external problem, formatting and see if you can rename the files now.

And that's all I have. Good luck in your efforts. I have nothing else to add about this.

MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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