Cannot restore a Pavilion from HP with Vista Home Premium a1520e

Try to restore an HP Pavilion a1520e with Vista Home Premium using the recovery disks that came with it. Cooldown increased to 99%, then stops with a message "Error 002" ridiculous. Tried the 2nd HDD, reset the BIOS, 2nd set of disks, H/p unable to fix without sending any box and pay more than it is worth. I have all receipts and simply want a legitimate o/s that I can restore.

Hello

The problem is not with Windows, it's a hardware error OR you do not have the right Vista HP OEM
installation media.

1. check that the disks you have are correct for this model of CV. HP can sell you cheap the
installation media real cheap since you already own windows.

2. Remove ALL power and reinstall all the memory cards and cables (at both ends, where this is possible)-in fact
delete and replace - do not just tight. Clean the dust bunnies and make sure that the vents are clear.

By chance the need to re - install caused by malware?

Hope this helps and happy holidays.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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