Cannot restore the system after a virus attack

After infection by several virus Trojan horse my computers hit by the old blue screen of death.

The system can operate in safe mode with networking, but will not boot normally without returning instantly to the blue screen.
The system restore program will not work in safe mode, because he says has no date set to roll back, when I try to set a date to roll back it comes to properties system saying that it should be returning it on the system protection.

All the solutions to put an end to my plague of blue screen and a restorableness?

Hello!

Sorry, but I think that in this case, the only solution is to reinstall Windows. :(
If SafeMode doesn t you nothing and sometimes viruses destroy the system roll back function.

I had a similar problem a few months back, and the only solution is to reinstall Windows. I had no change to remove the virus.

Good luck!

Good bye

Tags: Toshiba

Similar Questions

  • Cannot restore the system image backup in Windows 7

    Hello

    Im trying to use the recovery process of Win7 system standard Image for the first time and its does not work.  I'm recovering the image on my hard C primary, internal to the system drive.  I backed up correctly a Win7 system on an external hard drive image.  To restore I connect in the Control Panel on my system (still ongoing) and select the advanced option to retrieve my disc image.  The process stops then the pc and it restarts automatically.  Then he finished "Windows loading files...". "Then I select my keyboard for data entry, click ok.   Then the process correctly detects and automatically selects my last image of backup on the external drive system.    The next step begins the problem.

    The option 'delete existing partitions to reformat the drive... '. "is grayed out and inaccessible.  The only other option is: "install the drivers for the drives, you are restoing to... could solve the problem."  Also, "insert media for the device and click OK to install the drivers." I have a new HP Pavilion Desktop with Wn7-64 bit and HP has its own recovery on C partition and there is also another unknown partition (to me) it.  I was provided the only brackets installtion / have the HP recovery disk and the recovery of Win7 boot floppies that I burned after buying oringal.  Therefore, I select the button Install Drivers with no media of installtion and I see the Windows/System32/drivers folder. I can only select one driver at a time, I tried what I thought were the pilots of C - IE disk.sys, partmgr.sys, snapman.sys and tdrpm.sys and all of them return the error msg "specific location contains no information about your hardware."  I also tried to use the two recovery discs that I burned, but they resulted in a similarly generic error message.

    Drive C is very well so I am at a huge loss as to what the standard restore process of the operationg system image is looking for and why missing drivers for drive C?  Can someone please explain what this process needs so I can restore the system image?

    Thank you, roggsf

    FYI... I was able to recover my Win7 System Image by using the external backup and the ERD of Win7.  I am now more confident that backups of the system can be invoked in the event of a disaster.

    The process was/is still a bit confusing because it faced the same problems with the possibility of "remove existing divides to reformat the drive" grayed out and inaccessible.  And the other option: "install the drivers for the drives, you are restoing to... could solve the problem" is still a mystery to me.  However, using the repair disk, I was able to bypass the need to use one of these two options, click Next, and start and finish the process of recovering successfully.

    I hope that someone will be examine and solve problems with recovery only the Panel since it is the recommended approach (to a working system).  I'm a happy computeree once more.  Thanks for the suggestion.

  • Cannot restore the system and can not get online with Windows Vista

    Original title: bought a hp with vista system has never worked right

    This system came without a disc I way to restore the system never worked, restore now int exp problems was trying to correct but are unable to online this vista system has no access to anything else. I would like to get a look of MS and correction online, but my system will not let me access MS

    Check with your computer manufacturer on how to restore your system correctly and if there is a problem, the manufacturer should be able to help.

    Maybe this will help: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00810334

  • Cannot restore the system using CD Toshiba

    I have a damaged serial port. It is disconnected/drawn / deleted my BIOS. When you restore from cd win98, starts in safe mode. serial port causes this. If I once more turn it off and start the computer normally, it boots OK BUT then goes in systematically auto display "new hardware found and crashes."
    Issue. How can I start machine but stop windows goes into automatic routine of new material. In my innocense, I guess that windows would not look for material that has been removed from the bios.
    Help. my laptop is unusable on windows at the moment (Linux installs and runs ok), with the exception of serial port.

    Hi Alvey,

    I don't think that it is possible to prevent the new hardware detection during his processing of loading Windows. It is a fundamental part of the design of the system required to support the 'Plug and Play' concept of Windows.

    I think that your only real option is to get your serial port set so that your system starts normally.

  • HP Pavilion Desktop Window Vista ultimate 64-bit. Failed to start. Can not put in safe mode, cannot restore the system.

    HP vista ultimate: commissioning can not repair computer: Signature of the problem, Startup Repair v2; ongoing state: the disc problem signing 01:system; 02: 6.0.6001.18000.6.0.6001.18000 04:196611 03:05 6: registry corrupted 06: no causes 07:0 08:2 09:WrpRepair cause of root of ID:1033 local 10:0 found: c0000218 Bugcheck. papameters = 0x9046cc98, 0 x 0 0 x 0 0 x 0 Action required: System Restore. Result: Failure error code: 0 x 490 of this office that I bought as recently used pc, I have No Boot up, recovery disks. Please can someone advise? »

    I think that some malware has been inadvertently downloaded and deleted the entry of game and ran anti-virus and found no malicious software, again, I think that this has caused the problem I have now.

    Any advice appreciated,

    KatyK

    Hello

    Yes, you can create a repair disk.
    a. Click Start.
    b. click on all programs.
    c. click on Maintenance.
    d. click on create a system repair disc.
    e. Insert a DVD into the drive, and then tap on create disc.
  • Cannot restore the startup after the factory!

    T500 w/XP...

    After using Lenovo factory restore I can't start Windows. All I see is...

    NTLDR is missing
    Press Ctrl + Alt + Delete to restart

    I tried to change the sequence of boot, but in vain.

    I can not boot into ThinkVantage partition more either. Any thoughts?

    Solved: even if the blue ThinkVantage button didn't work out I could still access the utility by pressing F11 at startup of the machine upward. The factory restore worked this time.

  • cannot restore the system with the Vista recovery disc, computer stuck in step 3 of 3 loop

    Hi all

    My computer has been blocked in the formidable step 3 of 3 loop. I followed the advice of Mr. Murphy and created the Vista recovery disk. I loaded it and followed the instructions. Everything was fine. I chose a 5 days ago restore point, and it went well until he must "finalize the restoration of files...". ». That's where he stayed - it would not be completed. I tried the restore points different, all with the same result. Any help would be greatly appreciated.

    Try to make with her startup repair.

    With this CD, you can also do a startup repair of your Vista OS with it.

    If she can't do a startup repair and system restore has failed, it is time to consider doing a re-install of the Vista operating system.

    See you soon.

    Mick Murphy - Microsoft partner

  • Looking for help on the restructuring after several virus attacks

    Hi all!

    I want to reformat my laptop (Compaq Persario CQ61).

    I caught a backdoor, Trojan a few months back and I can't keep my computer virus. It takes all the Anti Virus software that I install. I ordered and received Windows 7 operating and the CD of drivers a few days ago. But I'm not too computer savvy when it comes to something like this and everything I read about reformatting is scare the heck out of me--looks like a lot of problems trying to do this?

    Can someone give me an overview more and help me?

    Thank you

    Tammy

    Hi Tammy,

    I'm sure it will be fine, but you can always post if you meet problems.

    Kind regards

    DP - K

  • Virus protection scans and restoring the system

    I am running Windows XP SP3 on a Dell Inspiron 6000 laptop that was purchased in 2005.
    ---------------------------------------------------------------------------------------
    I had trouble with a browser hijacking, in the form of two executables: b.exe and msa.exe.  I deleted them, cleaned my registry with CCleaner upwards, and now I can use my browser again.

    HOWEVER...

    There seems to be something else that hover on my computer.  I can't run Spybot - S & D, WinPatrol, or the Microsoft Windows malicious software removal tool.

    In the case of Spybot, I initially managed to run a scan, but it failed after less than a minute and now any attempt to reopen the program gives me the error message "Windows cannot access the specified device, file, or path. May not permissions to access you the item. »

    For WinPatrol, I never received the same error message; I can't open the program.

    For the Microsoft Windows Malicious Software Removal Tool, I was able to extract after downloading and running the scan, but it lasted less than 30 seconds before crashing as Spybot.  Now I can't seem to reply to all - no error message or anything.

    I have Norton Internet Security 2009 on my computer.  It can start and analyze, but is not picking anything up.  He has not yet identify b.exe and malicious msa.exe, so there may be something wrong with her as well.

    And Yes, before ask you, I have tried to run the scans in Mode safe mode with networking, nothing helps.  It will just work.

    I also tried restoring the system twice, using two different restore points.  My computer tells me that nothing has changed in the system and therefore don't restore; This of course isn't the case since I obviously wasn't having this problem yesterday.

    Please, please, please help me!

    An infection on your computer, probably a rootkit , look at what you do.  When he sees an attempt to run a program of security such as Spybot, he kills the program and how to change the permissions on executable to prevent you to run the program again.  The rootkit is probably do other nasty things that you can't see, like sending spam or to join a botnet .

    You can run antivirus scanners and removal of rootkit programs available on the Internet and we hope that they can fix it, but the only solution is to reformat the drive and reinstall Windows.  That's what I had to do recently, on a computer owned by one of my clients in consultation, who did exactly what you describe.  Several analyses of virus and rootkit did not help.

    I wish I had a better solution for you.   :-(

  • After "critical update" 12/23/11, my computer is very slow and crashes, also will restore the system.

    After the "critical" update that is installed on my computer 12/23/11 my computer started running very slowly, he drove my Norton anti virus, blocking, I am unable to restore the system. any ideas?

    Hello

    1 update you installed recently? (Please mention the number of KB)

    2. which version of the Windows operating system is installed on your computer?

    3. what exactly happens when you try to perform the system restore?

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Run the fixit from Microsoft Fixit article and if that helps.

    Fix Windows system on slow Windows performance issues:

    http://support.Microsoft.com/mats/slow_windows_performance/

    Method 2:

    Start in safe mode and check if the same problem persists. If the problem not persists in safe mode, then turn on the computer in a clean boot state and check if that helps.

    Step 1:

    How to start in SafeMode in Windows 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Step 2:

    Put the computer in a clean boot state, and check if that helps.

    How to solve the problem by running the clean boot in Windows Vista and Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

    Method 3:

    Check the installation update and try to remove the updates that you installed recently and then try to remove it and check if it helps.

    Remove an update:

    http://Windows.Microsoft.com/en-us/Windows7/remove-an-update

    And also ensure that there are no pending restart, if there are any pending restart, then restart the computer and check if that helps.

    Hope the information is useful.

  • Windows automatically restarts constantly, cannot access the system restore point, cannot access the computer in safe mode

    Hi all

    For the not 24 hours I tried to access my computer in normal mode. When I turn on the pc, it says "configuration data 1 of 3 steps...". 0% complete"he never spent 0% and within seconds, it automatically restarts and starts again. It's so frustrating! I have a windows vista pc (purchased in ' 06). I can only access my desktop in SafeMode.

    I tried to perform a system restore, but not like he says "recovery disk is not the restore point selected. What should I do? I tried to manually create a restore point, but cannot access the system and Maintenance, while in safe mode. I can't do anything but literally access the internet. How can I get Windows back to factory settings it is with these limited resources? I have a Dell reinstallation DVD.

    I searched my programs and found that recently Windows automatically updated and downloaded "Microsoft Powerpoint Viewer" and "for 2007 Office system Compatibility Pack '. Now, I think it has something to do with it, because they were the most recent updates, before the pc crashed. But I also fear that it may be a virus, which has completely hijacked this PC. How am I supposed to get rid of a bug, if I can't even get the necessary antivirus?

    Sorry for the ranting, but it's so stressful when my pc is completely down. Please, please please help me. Thank you in advance for reading this same!

    Arianne

    Hello

    you talk about restore and system recovery disc in the same breath

    they are 2 different things

    and you can NOT create a restore of yesterday and today!

    yesterday is gone

    If it does not already; You can't do

    1st thing to try is a restoration of the system in safe mode

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode option with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    If that does not read this information

    the link below is how to download and get a vista disk startup repair, which you can start from the

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

    It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

    Change boot order it do dvd drive 1st in the boot order

    http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

    The malware removal:

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

    If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
    2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    Reinstall vista from Dell DVD

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

  • Cannot use the system restore

    When I tried to do a restore of the system after a software installation failed I got the message "system restore is disabled. You want to turn on? "I clicked the Yes button and then got a screen display that she couldn't be turned on because"system restore has been disabled by group policy. When I searched for how to change group policy, they told me to go to start, run and type gpedit.msc. When I tried that I got an error that gpedit.msc does not exist on my machine. Can someone tell me please how to restore the system restore. I am running an old Vaio with XP, but it still works very well this problem.

    Also, I tried it while logged in as an administrator, it is not part of the problem. I do not have a system restore disk because it did not come with the machine and I forgot to make one, but I have a disk of Windows XP with Service Pack 2. Do I have to re - format the entire disk to fix this? I use a sturdy old Sony Vaio, which works very well except for this problem. Any advice would be appreciated.

    How did you delete the system restore?

    I think you have bad things on your computer (or you did at some point).

    If you have XP Home Edition, you have no Group Policy Editor (gpedit.msc), but the error message that you declare (if it's like my examples), indicates that group policy has been changed, so that something has changed.

    Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

    Perhaps GoBack is it for you to prevent you from using SR then you would be forced to use use GoBack instead and I do not wish to install GoBack to find out.

    Malware "break" things that he knows that you will use to try to get rid of it... like the Task Manager, the restoration of the system, the registry editor, etc.

    The malware is happiest when she can trick you into thinking you need to do a repair installation, use a Restore Point or even a complete reinstall when none of those things are needed that outsmart you, and then got rid of with MBAM and SAS.

    AV tools will not often catch these things because they can not tell if policies have been disabled by malware or if you made on purpose, so just leave them.   MBAM will point out a few of them as suspect and give you the opportunity to correct them if you wish.

    The malware may also know you have XP Home and adjust policies that he thinks that you do not have to be set because you have no Group Policy Editor - This is how he thinks and that's what he does.  He wants that reinstall you XP from scratch.

    First run MBAM and SAS if you want.

    I've done to the top of this edition of registry for you :).  It's an accumulation of things that responds to all things under the sentence "If you see things like...". ».

    If you just want to see if you can get your work of SR and are comfortable editing the registry, you can go here:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore

    Find and delete this registry key:

    DisableSR

    That's what this line in the file .reg on top:

    [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore]
    "DisableSR" = -.

    He "skins" (removes) politics DisableSR.

    That will solve your problem of immediate SR, but will not any question that you have not yet set.

    Before making any changes to your registry, back up the registry with this free and popular tool:

    http://www.SnapFiles.com/get/ERUNT.html

    But, as I said, if you have in your registry, you have probably other things too.  My regedit will fix all the things I've seen come with the question SR whether or not they have need of fixing.  It does nothing, it will remove anything that might be there (you have at least one).

    Then, you should broaden your horizons AV because what you use dropped and could not protect your system.

    Or, you can wait and see what other people have to say.

  • After many attempts computer will not allow the system restore. Received message is... Unspecified error occurred restoring the system durning

    After many attempts computer will not allow the system restore. Received message is... Unspecified error occurred restoring the system durning

    Hello

    If you use Norton, which could interfere with the restoration of the system.

    Disable Norton while doing your system restore.

    See you soon.

  • Restore the system (win7) after upgrade to Windows 10

    Hello, I would like to restore my system using the restoration of images on my hard drive. I did this several times worked great before. Now, I've updated to 10 and when I try toF8 when the system starts nothing happens. What can I do to restore the system to its default settings?
    I have a R700-1cz. Thnks for your time.

    Posted by niikos
    Hello, I would like to restore my system using the restoration of images on my hard drive. I did this several times worked great before. Now, I've updated to 10 and when I try toF8 when the system starts nothing happens. What can I do to restore the system to its default settings?
    I have a R700-1cz. Thnks for your time.

    There is no solution?

  • failure of the system after the installation of windows 7 upgrade advisor

    original title: failure of the system after the installation of the Advisor to upgrade to windows 7, which now, I can't delete

    My Winows Vista worked fine until I downloaded the windows 7 upgrade advisor - the system crashed, only load windows in safe mode, and when I try to delete the Upgrade Advisor program, it tells me windows service install is not available...

    Follow these steps to try to solve your problems of boot.

     

     

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    .

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

Maybe you are looking for