Cannot restore the system image backup in Windows 7

Hello

Im trying to use the recovery process of Win7 system standard Image for the first time and its does not work.  I'm recovering the image on my hard C primary, internal to the system drive.  I backed up correctly a Win7 system on an external hard drive image.  To restore I connect in the Control Panel on my system (still ongoing) and select the advanced option to retrieve my disc image.  The process stops then the pc and it restarts automatically.  Then he finished "Windows loading files...". "Then I select my keyboard for data entry, click ok.   Then the process correctly detects and automatically selects my last image of backup on the external drive system.    The next step begins the problem.

The option 'delete existing partitions to reformat the drive... '. "is grayed out and inaccessible.  The only other option is: "install the drivers for the drives, you are restoing to... could solve the problem."  Also, "insert media for the device and click OK to install the drivers." I have a new HP Pavilion Desktop with Wn7-64 bit and HP has its own recovery on C partition and there is also another unknown partition (to me) it.  I was provided the only brackets installtion / have the HP recovery disk and the recovery of Win7 boot floppies that I burned after buying oringal.  Therefore, I select the button Install Drivers with no media of installtion and I see the Windows/System32/drivers folder. I can only select one driver at a time, I tried what I thought were the pilots of C - IE disk.sys, partmgr.sys, snapman.sys and tdrpm.sys and all of them return the error msg "specific location contains no information about your hardware."  I also tried to use the two recovery discs that I burned, but they resulted in a similarly generic error message.

Drive C is very well so I am at a huge loss as to what the standard restore process of the operationg system image is looking for and why missing drivers for drive C?  Can someone please explain what this process needs so I can restore the system image?

Thank you, roggsf

FYI... I was able to recover my Win7 System Image by using the external backup and the ERD of Win7.  I am now more confident that backups of the system can be invoked in the event of a disaster.

The process was/is still a bit confusing because it faced the same problems with the possibility of "remove existing divides to reformat the drive" grayed out and inaccessible.  And the other option: "install the drivers for the drives, you are restoing to... could solve the problem" is still a mystery to me.  However, using the repair disk, I was able to bypass the need to use one of these two options, click Next, and start and finish the process of recovering successfully.

I hope that someone will be examine and solve problems with recovery only the Panel since it is the recommended approach (to a working system).  I'm a happy computeree once more.  Thanks for the suggestion.

Tags: Windows

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