Cannot retrieve lost password, because the email no longer exists on games for windows

Recently, I went to play a game (BulletStorm) that I've not played for a few years. Email related to my Games for Windows Live account more exists because I reinstalled at the same time and when I choose the link "password forgotten", it takes me to a broken page.

I even uninstalled the game, bought through Steam, but he always associated with the old profile. (even the S/N)

How can I recover my old password to my new email, or how can I remove the original profile and the deceased e-mail and create a new one with the new e-mail messages?

Any help would be greatly appreciated.

Thank you

Hello

Please contact Microsoft Community.

As for now I suggest to follow the steps given in the thread mentioned and check if this can help:

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_programs/inside-Bulletstorm-why-does-Windows-Live-require-a/2d5254f7-8143-E011-9577-d485645a8348

See also:

http://support.Xbox.com/en-us/browse/my-account/manage-account

I hope this helps.

Kind regards
Anusha

Tags: Windows

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