Cannot run auto desk maya 2012

whenever I have install and then try to run the program it says "the program can't start because d3dx9_42.dll is missing on your computer. try reinstalling the program to fix this problem. ", but when I have it and try again the same thing happens

Hi shatayja.

Thanks for posting of application on Microsoft Community.

From your description, I understand that you cannot run 2012 Maya auto Office

Autodesk Maya 2011 is compatible with Windows 7. But for Autodesk Maya 2012, we have no information about its compatibility status

See the link.

http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win7&Locale=en-us&TextSearch=autodesk%2Bmaya%2B2012&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

I want you to try the following methods to resolve the problem.

Method 1: install Autodesk Maya 2012 in compatibility mode.

Follow the link for compatibility mode.

http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-program-compatibility

http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows

Method 2: I suggest you run direct x diagnostic and audit tool.

Follow the link.

http://Windows.Microsoft.com/en-in/Windows7/diagnosing-basic-problems-with-DirectX

I also suggest you to post this question in the Autodesk community and check with them.

See the link.

http://usa.autodesk.com/adsk/servlet/index?id=7460177&siteID=123112.

Hope the above information helps.

Get back to us and let me know if you need help with Windows.

Tags: Windows

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