Cannot save or open player iCloud. Have a mysterious unknown data.
Hello.
I recently have a problem with my iCloud drive. Yesterday, I can't save my iCloud iOS devices (iPhone 6 and mini iPad 3 with iOS 9.3.1).) So I go to the menu "settings > iCloud > backup" turn it off and I turn it back on but it keep showing popup "iCloud backup failed".
I open iCloud app on my PC and I 49.7 GB of available space on my drive to iCloud. I go to the menu of storage management, and it is to show that I only have 41.6 GB of available space (same display on my iPhone). My iCloud drive data 201.6 MB of backups, 5.1 MB of messages and unknown Documents and data that I can't view, delete or do something.
Then I switch to iCloud.com. In iCloud settings I 49.8 GB of free space, and Yes, I still can't open my iCloud even drive in iCloud.com. I'm so frustrated right now.
I think the unknown data on my iCloud drive are my photos. I created folders in iCloud drive and maybe download 7 GB of my photos in to this topic a few months ago (manual upload not sync), now all of these photos are missing from my iCloud drive and it seems to be the causes of this problem. Well, any help would be greatly appreciated.
Tags: iCloud
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