Cannot scan with the new printer HP Envy 5660 using Mac running iOS 10.10 Yosemite

You just bought a new HP Envy of 5660.  Has been guaranteed by the sales staff, it was totally compatible with Mac Yosemite.  It is not the case.  The CD supplied with the printer software is not functional with Yosemite.

I did research online and you have the printer to print wireless, printing from my iPhone and copy.  Not sure how I did TI-trial and error and 2 hours of time!

I can't scan.  HP Web site says that their software must be installed, etc, etc, and then use the HP utility function.   Can't do because the CD is not compatible.

Any suggestions?  I don't want really worries the printer back to Amazon.  I called HP and they said I can't talk to their Tech Department., but that's all.  Appreciate any help.  I'm not a true geek.

Advertisement

Hello MB90266,

Welcome to the HP Forums.

I see that you have a problem with finding drivers and software for the Yosemite on Mac OS.

I did some research for us and I found the driver/software package that the we have need.  Please click on the following link for the HP ENVY 5660 e-All-in-One Printer full feature software and drivers - Mac OS X v10.7, v10.8 v10.9 Series.

Please email me if you have any questions or if you have any other questions.

See you soon,.

Tags: HP Printers

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