Cannot search iTunes store

I use iPad Pro, with iOS 9.3.4, on my private home wifi network. Date and time properly set up on this device. Correct AppleID is set up with the iTunes Store and Apple music. Cookies in Safari allows "Web sites that I visit.

I don't get any results when you try a search in the iTunes Store, just a white screen. Searches are common to pop tracks.

Search in the App Store works very well and give me the expected results.

Can anyone help to restore the search function in the iTunes Store?

Milind Arolker Hello,

Thank you for reaching out to the Community Support from Apple. I know how it is important to be able to count on your apps store works as expected, especially if you listen to music as often as I do. I'd be lost without it.

If you haven't done so already, we force the iTunes Store app to close and reopen: force an app forclose on your iPhone, iPad or iPod touch - Apple Support

Another step to do may be signing off the Apple ID in the settings, but if you have songs recorded for listening offline, those who would be removed by signing. You can disconnect under settings > iTunes and App Store.  Enter your Apple ID and select Disconnect. Then restart your phone and then reconnect.

If you run into any trouble more or if you have any questions, let us know. The entire community is here to help.
Best regards

Tags: iTunes

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