Cannot select boot without keyboard - Touchsmart 300-1020 option

Yesterday at 02:00 my touchsmart came in itself, so I turned it off in my sleep.  This morning I turned it on and it is stuck to the windows page asking you to choose me Recovery (recommended) or start Windows normally.  After a countdown from 30 seconds, * beep * starts all over.

The news suggests that the computer was turned off during a windows update... entirely possible... I was asleep!

The problem is this: I can't choose anything because it does not recognize the USB or bluetooth keyboard, so I can't select start Windows normally, much less run all tests.

I replaced the batteries in the keyboard and plugged a usb keyboard... obviously that didn't work.  If I have a recovery disk I have no idea where it is, or if he would seek from DVD player without being able to select an option in the BIOS.

Any ideas?

You won't believe this, but here's what worked: a USB to Mac keyboard.

Yes, that's true.  After trying my Dell keyboard in all USB ports, I decided to try one of my Mac keyboards.  Worked perfectly, now Windows ends, it's 'Do not turn Power Off' installation.

A round of applause for Apple please.

Tags: HP Desktops

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