Cannot send emails with Hotmail today

Since yesterday, I can't send emails or make the answers with Hotmail. Before that, everything was fine.

I have the same problem on several Mac and all at the same time. (Mac have different OS_.

I can however, send emails with Safari without any problem, so there must be something with Firefox.

Perhaps Microsoft changed something on the Outlook site (I guess when you connect you are redirected to the new site of Outlook). The site behaves as if sitting them buttons are "dead" so that the message is just there, or do you have an error message?

Have you noticed all the other strange behaviors on your Mac Firefoxes, such as errors in secure certificate?

Here are a few general suggestions:

When you have a problem with a particular site, a good "first thing to try" is clear your Firefox cache and delete your cookies for the site.

(1) delete the Cache of Firefox

Sometimes, these temporary files mingle with files in a way that breaks a fresh site.

This article has the steps: How to clear the cache of Firefox

If you have a large hard drive, this may take a few minutes.

(2) remove your cookies from live.com (save all pending work first of all if you can). While displaying a page on the site, try either:

  • Right click and select View Page Info > Security > "View Cookies".
  • (menu bar) Tools > Page Info > Security > 'view the Cookies '.
  • Click on the globe or padlock icon in the address bar > additional information > "View Cookies".

In the dialog box that opens, live.com or mail.live.com should already be filled up. You can delete cookies from the site individually.

Then try to reload the page and sign in again. Who help me?

Could test you mode without failure of Firefox? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

Does not work if Firefox: Hold down the option key when starting Firefox.

If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

and OK reboot.

Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

Any improvement?

Tags: Firefox

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