Cannot send files to the xperia mini pro to computer vaio laptop via bluetooth

I can connect my xperia mini pro (SK17i, android 4.0, latest version) with my vaio (VGN-FW51JF, windows7 64-bit with latest updates) and I can send files of vaio to xperia using bluetooth.

But I can't send files of xperia to vaio. I get error message that driver cannot be installed. I've tried all the suggestions of troubleshooting or microsoft site (help, community...), does not. This a compatibility issue? Xperia is not listed as compatible on the compatibility windows7 site, but the fact other devices, such as my old nokia, which works very well. Is it because there is no such driver available? This problem is really annoying and I'm very frustrated.

Please could someone tell me what wrong and how to fix? Thank you very much!

Hi xenographia,

Thank you for writing to Microsoft Communities. From your problem description, I understand that you can not transfer the files from your Android device to your computer via a Bluetooth connection. Please correct me if I misunderstood.

I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

1. what exactly happens when you try to transfer files?

2. is your device able to pair with your computer?

3 have you tried pairing your device with another android device? And it works well?

If please respond to the above queries so that we can start troubleshooting and will attempt to resolve the problem as soon as possible.

Tags: Windows

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