Cannot set the IMAP mail - configuration cannot be verified

Hello

I have trouble to set up my work as an Exchange IMAP messaging in a new installation of Thunderbird. Once I put in the address of the server that Thunderbird retrieved all the security settings, which I checked against the supplied parameters that are listed in the webmail. I've also used these parameters to configure mail IMAP on my phone for triple controls everything. However, in the account configuration screen, I still got the message "Configuration cannot be verified - your name of user and password correct? (again, I checked everything I used independently and they have been accepted). Once I came out of the initial configuration screen error replaced by the following:

"The GSSAPI/Kerberos ticket is not accepted by the < email address > IMAP server. Please check that you are connected to the Kerberos/GSSAPI Kingdom".

The only possibility I can think is that Thunderbird tries to use my e-mail instead of the server to authenticate the reason why I'm getting the error. The e-mail address is [email protected] while the server is soliscom.uu.nl.

Any help or suggestions that anyone has would be welcome,
See you soon.

Under Tools/account settings /AccountName/Server Settings, check that you have for the authentication method. "Normal password" is not the most common configuration for secure connections, Kerberos/GSSAPI, which seems to be the reason why you get the error message.

But if you are sure that the Kerberos/GSSAPI authentication is required, see this article for instructions on how to make the necessary changes in the Config. Publisher:

https://ITServices.Stanford.edu/service/emailcalendar/email/config/thunderbird_imap_kerb

Tags: Thunderbird

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