Cannot start a video call with the polycom HDX 8000, SX20
Hey,.
I'm in big trouble, I sx20 cisco but it cannot call for polycom HDX 8000, when I'm composition video call only he it automatically connects audio call.
Kindly help its very urgent.
Thank you
The reason behind the audio call could only be polycom HDX endpoint is defined on the base line or the basic mode respectively.
The only resolutiom can be off the base line or the basic on the polycom endpoint mode to activate the H263 and H264 video Protocols.
Hope this can help solve this problem.
Envoy
Cisco support technique Android app
Tags: Cisco Support
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