Cannot start "Help and support center" on satellite Notebook

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• Cannot start Help and support

  Title: vista help and support will not start. message from the Red Cross directs me to this site, but none of the suggestions work. Come on get your fingers out microsoft and solve my problem

  vista help and support will not start. box comes with red cross and a link to the microsoft support. None of the solutions presented work. pressing F1 does not work and I can't find help and I support anywhere on the system. even downloaded winhlp32.exe with no result. solution please.

  Hello

  -What is the exact error message / complete you receive?
  -You are aware of any changes made on the computer before this problem?
   
  Method 1: To resolve this issue, start the Help and Support Center service and set it to automatic. To do this, follow the steps mentioned below:
  (a) click Start, run and type Services.msc.
  (b) double click on in Help and Support.
  (c) to set the Startup type on automatic.
  (d) start the Service.
   
  Method 2: (SFC) System File Checker

  SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  (a) click Startand type cmd in the box start the search.

  (b) right click on cmd in the programs list and then click run as administrator.

  If you are prompted for an administrator password or confirmation, type your password or click on continue

  (c) for the command prompts, the following line and press ENTER:

  sfc/scannow

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7?

  http://support.Microsoft.com/kb/929833

   
  Method 3: Follow the steps from the link below and check if the problem persists.
  I can't open the help that was created in Windows Help format (WinHlp32.exe)
  http://support.Microsoft.com/kb/917607
   
  Hope this information helps.

• In XP, when you try to click on Help and Support Center, the message to start the service

  Windows XP Professional SP3 32-bit - my help and support center is missing. When I click, it says start the service named 'help and Support '. How do I do that?

  * original title - lack of help and Support Center *.

  Thanks for the help :) Also, when I open my computer or any other program like the trash, the bar on the left side of the screen with the options (i.e., in the trash, which allows me to empty the tray) isn't here... Is there anyway that I can get it? I thought it was something to do with the help and support center, but even after that I got help and assistance, that sidebar is not there...

  For this bar, open desktop (or any other folder). Go to tools-> Folder Options and in the general tab, check the show common tasks in the option box of records under the tasks column. The bar appears.

  I hope that helps!

• Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

  Original title: help & support

  When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

  Hi EdwardBahr,
   
  -Remember to make changes to the computer between the calendar when things worked fine and now?
   
  Try the steps listed in the following article and check, if it helps in fixing the issue:
   
  You cannot open the help and Support Center in Windows XP
  Cannot load help and Support Windows

• Select icon workstation: so, 'aid', so: "Help and Support Center" - > does not work.

  When I select "Help and Support Center" with Microsoft, I get the error message: "Windows cannot find helpctr.exe.

  Can I reinstall anything from Application or system recovery disks - or download the Microsoft HELP?  -
  Or can only be re-established by dong RESTORATION?   Thanks for you help... ~!

  Do you mean you see a message like this:

  Windows cannot find 'helpctr.exe.  Make sure you typed the name correctly and then try again.  To search for a file, click the Start button, and then click search.

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text which is information of record that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new file in Notepad on your desktop and name the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and respond in the affirmative to the question about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do so, you can reinstall the whole (not reinstall XP - just the help and Support Center)

• on xp family. Windows cannot open help and support because a system service is not ongoing enforcement.

  Windows cannot open help and support because a system service is not ongoing enforcement. to resolve this problem, start the service called help and support

  lhthomas,

  Welcome to the Microsoft Answers community.

  In doing research, I found this article in which people have found a solution:

  Help and support-Service not started

  I hope this helps.

  Lisa
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• Cannot load help and Support Windows as file registery HELPCTR. EXE is missing how restore?

  Registry key: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths is missing HELPCTR. EXE.  Want to know how to reinstall HELPCTR. EXE.

  First see if it works:

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text that
  is the registry information that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new notebook
  file on your desktop and the name of the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and answer Yes to
  the query about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do it, we just reinstalled the whole shebang (help) and Support.

• Windows Vista - all programs 'stopped working' and nothing does not open. McAfee is also not working and help and support center does not even

  On my windows vista computer, whenever I turn on my computer and log on, none of my programs work. An error message appears saying that the program has stopped working and windows will try to find a solution to the problem.  The problem is that the help and support center opens either. None of my internet programs to be open, and the same error message for all. We have tried to turn off DEP, and that did not help. My computer is connected to the internet (2wire) but is not able to run due to the problems with my computer. I scanned my computer with windows defender, and we found no problem. Help, please

  Hi Anna1298,

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 provided in the above article.

  Method 2: Try the SFC (System File Checker) scan on the computer.

   

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

   

  Method 3: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: During the scan of the hard drive if bad sectors are found, the scanner tries to repair this sector, all available on which data may be lost.

  Let us know if that helps.

• The guide to "Help and Support Center" installed for Windows XP Media Center 2004 is largely outdated and must be updated.

  I have version Dell of Windows Media Center 2005 (service pack 3) installed on my XPS 600 desktop computer.  The installed Help and Support Center guide date for use with Windows Media Center 2004 and has never been updated to include most of the changes system over the past six years. Dell or Microsoft should be responsible for the update of the guides or instructions that are installed on the operating system. Not only that, but Media Center and Movie Maker themselves also grossly neglected as updates are concerned.
  The currently installed Help and Support Center guide is missing details on significant changes to Windows applications and utilities.  I rely on up-to-date information to make changes to my OS applications and utilities.  There is a lot of information in this guide that is incomplete and misleading and therefore not very reliable.
  I have an OEM of Windows XP version and I wonder if there is an update of current or replacement for this system guide and who is responsible for the update.

  Nothing in XP will be updated. The current Windows operating system is Windows 7. XP is already three iterations of the windows behind. A great substitute for the XP search feature (which was never very good) is Agent free Ransack.

  http://www.Mythicsoft.com/agentransack/ MS - MVP - Elephant Boy computers - don't panic!

• Windows Vista - all programs 'stopped working' and nothing does not open. McAfee is also not working and the help and support center/internet does not open even

  On my windows vista computer, whenever I turn on my computer and log on, none of my programs work. An error message appears saying that the program has stopped working and windows will try to find a solution to the problem.  The problem is that the help and support center opens either. None of my internet programs to be open, and the same error message for all. We have tried to turn off DEP, and that did not help. My computer is connected to the internet (2wire) but is not able to run due to the problems with my computer. I scanned my computer with windows defender, and we found no problem. Help, please

  Download the McAfee tool to remove it. Use it in safe mode.

  http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  Reboot and install MSE.

• Cannot open help and Support on Satellite L30

  I have a new Satellite L30, but can't access MS Help and support on the start menu. He did something in that hard drive active and so on but no help and support screen comes up. I'm sure it was there a few days of ideas?

  Hello

  How about using the System Restore tool?
  If the option help & support has worked a few days ago, so I think he should be able to roll back the BONE until the beginning.
  I think this procedure should help.

  But try to use this path in the immediate window:
  %Windir%\PCHealth\HelpCtr\Binaries\HelpCtr.exe

  For more information, please see this page:
  http://WindowsXP.MVPs.org/startmenuhelp.htm

• I can't open windows help and support. I get a message saying "windows cannot open help and support because a system service is running, to resolve this problem, start the service named help and support.

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.

  If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

• Cannot open 'help and support '.

  When I click on help and support, I get the error message:
  "Internet explorer cannot download / help.

  How can I fix it?

  Try again when your laptop is connected to the Internet. As far as I know it works if the laptop is on the net only.

• integrated in windows xp help and support center does not work. can I uninstall and reinstall then or there at - it an easier way?

  I have a win xp update, but there seems to be a problem with the help and support section. whenever I have open and try to run some of the tests to keep my healthy system it stops. any ideas?

  Malcolm

  Startup of the service or re-registration a file sometimes solves it. Open a run window (Windows Logo key + R), type services.msc and press ENTER. Scroll down to help and Support, and then double-click it. Click on the Start button in the dialog box and change the type to automatic startup.

  In a run window (Windows Logo key + R), type regsvr32 hhctrl.ocx (note the space) and press ENTER.