Cannot start normally infected says windows blaster worm Win32?

Please help, I'm computer illiterate. I tried the bios I tried recovery tool. I can't even restore to factory settings pls help.

It is always sensible in this situation to achieve a malware check

Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.

http://www.Malwarebytes.org/

Download and run SuperAntiSpyware (Free Edition)

http://www.SUPERAntiSpyware.com/download.html

Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:

http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/

Information on safe mode

http://www.articlesbase.com/operating-systems-articles/using-Windows-in-safe-mode-4119768.html

Tags: Windows

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