Cannot start place 8 Pro

I have updated Avast Anti Virus on my place of 8 and there was a problem, so I need to do a clean uninstall and reinstall. Avast has a utility for this purpose. It should run in safe mode. During his run, he asks if you want to start in safe mode and I replied in the affirmative. Once in safe mode I can not select anything utility clean because it appears that the touchscreen does not work in safe mode. If you try to restart it immediately goes to the cleanup utility.

Any suggestions how I can choose the options in the cleanup in safe mode utility or an option to get out of this loop.

Any help would be greatly appreciated.

Thank you

Lenny

Hi Lenny,

As Jeff mentioned rightly Leites, coming 8 Pro tablet comes with a single micro-USB 2.0 port, which is a load and connect the port of combined device.  MIC USB OTG (On The Go) cable is required to connect all USB devices to the Tablet, including the mouse, keyboard or storage for data transfer device.  Here is a link to an example of the OTG cable: http://dell.to/1lCvTGS

Please use an external mouse to select options in safe mode. I hope this helps.  Let me know if you need more information.

~ Laurent
#iwork4dell

Tags: Dell Devices

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