Cannot start the navigator ex 4.1 mp

Hi, I have a canon MX 410, I try to use navigator MP ex 4.14 I just downloaded on my new computer with windows 8.1.

When I try to open it, I get this message:

I can print, so I guess that the driver is ok. The only problem is to analyse and manipulate the scans as mp navigator does...

What shouldI do?

OK, here's how I solved the problem:

After a lot of trial and error and restart the computer, I realized that there was something wrong with the driver, tried to remove it, but windows wouldn't it says that the printer is in use, but it was not: all the program closed, printer off, removed the list of printers printer, restarted computer, finally I downloaded a new version of the driver who took care to remove the old followed by setting up the printer and when you are finished, I could install mp navigator ex 4.1 and it works.

Great!

Tags: Canon Printer

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