Cannot start the various services of the system; "Error 5: access is denied."

While the usual game of services configured to start automatically, they, well, aren't... And trying to make em start manually translates "access denied" or "dependency service or group could not start" error. Only a small handful of load on their own, but they do not include, for example, the Remote Procedure Call service.

The user account is supposed to have administrative access; the Group of user accounts (accessed via the control panel) is empty, and (as I am running XP Home) I have no access to the local users and groups. Restart in safe mode and the connection via the administrator account cause the same exact symptoms.

I was not present when the problem started, but I am told that it took place after the system crashed and restarted. Start up times are extended, but do not understand the error messages.

I can't use the catering service because it does not start. The same for the Windows Installer service. The services that start are:

Plug-and-Play
Java Quick Starter
Event log (which has no error)
Hello Service
AVG Free8 Watchdog Service
ATI Hotkey Poller
Apple Mobile Device

Last known good Configuration boots in exactly the same way.

I found a thread online, noting that if you see this article of your registry, you can get rather more solid info on your services:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

When looking for the RPC here service, I found that it relied on "c:\windows\system32\svchost.exe" in order to load. Of course, attempting to run manually giving access denied errors.

I rebooted in safe mode and checked the permissions (by opening the properties file and then by checking the Security tab) - group Everone has had total control, but on the re-disabling/enabling access error messages have disappeared. I rebooted normally and the RPC service was back running, as well as all the others.

Unfortunately, after restarting once more permissions whacked again and I was forced to repeat the procedure. At this time I am pretty certain that some malware is involved, but you can consider the initial problem fixed. Thanks for your time.  :)

Tags: Windows

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