Cannot sweep of the MAC Book Pro using OfficeJet 8600

I have used my OfficeJet Pro 8600 to scan until last week.  So I rebooted the software of HP and I still can't analyze.  I tried the Apple via AirPrint (version 2.0) drivers, still does not work.  Prints well but will not scan.  10.10 OSX is loaded but it worked for weeks after that.  The strange thing is that analyze the Mac of my wife (an old portable) with OS x 10.10 using version 1.0 of AirPrint.  Ideas?  I tried all the resets of the queues, etc.

Hi @Cap1007

Welcome to the Forums of HP's Support. I understand that you are no longer able to scan using your printer Officejet 8600.

We know that this is not a hardware problem that you are able to scan the older Mac Help. your wife I included the document Mac OS X: Scanning Software done is not open or stops responding .

Please let me know the results.

Tags: HP Printers

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