Cannot switch to Win 7 SP1

I have a HP Slimline s5670t. When I recently tried upgrading to Explorer 11, the installer told me that I have Win 7 SP1. The computer came with Win 7, but not SP1. I did my utmost to update and install SP1 only to find out that it will not be installed because I need a newer version of the graphics driver intell (http://support.microsoft.com/kb/2505743). Well it turns out that intel is unable to update the graphics driver on my hp because hp installed their own version of the innovative of it. I checked the hp driver updates intel graphics on their website and there is not a more recent available. So without an updated graphics driver intel HP, I can't upgrade Win 7 SP1.

What I've read, SP1 fixed a number of security issues. So now it seems that I'm stuck with a computer that is not secure. You think that I should give her medicine for anxiety?

Seriously, all the suggestions and help is appreciated.

Thank you

Doug

More like hit a dead-end.

Thanks Big Dave! This more or less worked, although I have not exactly follow your directions.

I started with a factory reinstall and reinstalled the chipset intel and graphics drivers intel as you suggest. The only thing that I do not have to uninstall the graphics driver intel because I was afraid of not being able to see anything! Then, I did all the updates of Windows.

After the adjournment, I reinstalled the original intel chipset and drivers graphic once more, to make sure.

One thing I should mention is that SP1 has never as a possible update by using Windows Update. I guess it's smart enough to not to suggest a undate which cannot not be installed.

I also found a page of windows support thereon (http://support.microsoft.com/kb/2498452) and took his suggestion (method 4) to install an update for the graphics platform (http://support.microsoft.com/kb/2028560).

Because the SP1 is not an option under Windows Update, I downloaded and installed separately, and it installed! As a result, it's about 60 updates, and now I'm good to go!

Thanks again! I would have given up without your help.

See you soon,.

d

Tags: HP Desktops

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